Ratings based on 414 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with easy access

Posted Dec 18, 2014
Generally quiet, very good complimentary breakfast, somewhat dated interior,helpful and friendly staff
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Silver City, NM

Convenient location for all our needs

Posted Dec 11, 2014
Pros: Convenient location, comfortable experience, professional & cordial staff
Cons: Minor flaws in some of the suites could be easily and economically repaired
Location: Centrally located & convenient to Tempe & Mesa arterials including Highway 101. Mexican restaurant across the street; other good restaurants on Dobson
We've stayed at Hawthorn Suites Tempe many times, because of its good location for what we do most when we visit the area from our home out in the territories. Hawthorn Tempe is very close to affordable, good restaurants of all kinds - especially the Vietnamese and Japanese restaurants along Southern and Dobson. It is also convenient to Banner Desert Medical Center (if anyone's interested in medical tourism), and to the usual big-box home improvement stores. Everyone on the Hawthorn staff, from concierge to housekeeping, have been consistently professional over all the years we've visited them. The suites and the included breakfasts are well worth the reasonable price.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Yuma, AZ

Okay Hotel for short stay.

Posted Dec 10, 2014
Pros: The Beds
Cons: The rooms could be updated and more towels/amenities given.
Location: Tempe/Mesa area - ASU, airport and Arizona Mills mall. Phoenix Zoo.
Location isn't the greatest place in Tempe. The hotel's beds were very comfortable. The breakfast was adequate. The hotel was too close to the road and the traffic on Southern Ave could be heard through the windows. There was wear and tear, I noticed water stains on the ceiling and walls. The room had areas where a potion of the wall had been recently painted but not the whole wall. Our room didn't have shampoo and conditioner when we checked in. Only had 3 bath towels available and 2 wash cloths. They seemed like they were cutting back on the standard items usually given in a hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern California

Great work area

Posted Nov 22, 2014
Was in Arizona for school great room with work area and business center. Everything was clean good free breakfast I was there for 8 nights comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
It's an OK hotel for a short visit (one night). The breakfast was good and complimentary.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson, AZ

Convenient to Chandler, Tempe and Scottsdale

Posted Nov 16, 2014
Pros: Location and room quality for a reasonable price.
Cons: A few of the staff member could use a course on customer service
Very nice and relaxing stay. Convenient location just off the 101 Freeway.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tempe Az

Great Location

Posted Nov 2, 2014
Easy access to all the freeways. Staff very helpful, on site laundry facilities, breakfast always fresh & tasty. This place is run by a company with the consumer in mind. I highly recommend .
3 out of 5
Recommended
for Everyone
by A verified travelerfrom ft walton beach, fl

Close to the Airport

Posted Oct 17, 2014
Pros: Price and location close to Sky Harbor Airport.
Cons: Update the Lobby. Sitting area in the room could be decorated to be more appealing to the eye.
Hotel looked good and enticing from the street in front. But when we pulled into the parking lot, entrance to the Lobby seemed to be in back with the pool located next to the entrance in the parking lot. There was absolutely no privacy for the pool. Hotel was clean, but seemed dated. Room was clean and bed comfortable. It was near the Airport, which I was looking for and the price was good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Extremely nice hotel. Staff very friendly.

Posted Oct 14, 2014
Great room and clean. Breakfast was nice and warm and on time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Home away from Home

Posted Sep 29, 2014
There was staff available at all times of nite or day. They asked the question of whether or not you needed help. I was about the hotel at different times and did receive help from the staff. Once for coffee at three in the morning and TV prob