Ratings based on 543 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jul 29, 2015
Cheap but good hotel near amenities in Tempe and Mesa. Right on the 101 and close to Hwy 60.
2 out of 5
by A verified traveler

Let down, no food, no pool

Posted Jul 27, 2015
Cons: more attentiveness for the breakfast that was a huge reason for our choice and it was always empty
We walked in and all you could smell was paint fumes, which is great doing renovations, understand but it was a bit overwhelming. Staff was great very nice and very happy, even the housekeeping staff was great and nice as well. First though the pool was tiny, we were looking forward to a sit in the pool and spa but there was about 6 people in the pool and that took up the whole pool, a very deceiving picture from the ones posted not a place to go swim in very small, repeat very small. So that was a bummer for us no pool time in 105degree weather. Rooms were ok, nothing special, nothing bad, nice and cool AC nice comfortable beds. Woke up got down to breakfast smelled great, NO food left and there was still over an hour left to serve, there was line of about 6 people in front of us, and your choice was cereal (2 out of 4 were empty and dry no more milk) toast with no butter or jelly that was gone, no eggs, no bacon, no potatoes just empty pans, there was pancakes but that was almost empty and would have taken up 15 mins or longer to wait our turn just to make if there was any batter left guessing there wasn't. We got on the elevator with a housekeeping person and were discussing the disappointment she said she would go cook because the lady that does the breakfast wouldn't ask for help, or something I don't know how long it took to make more food but we didn't wait we left and went to find our own. I booked this room for the food and pool was a let down.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
I expected a nicer hotel with the Wyndam name on it. While the room was spacious the property was run down. They were doing work on rooms on the original floor given but the entire floor smelled like chemicals. They were accommodating and moved us to a different floor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Hawthorn suite tempe

Posted Jul 5, 2015
Highly recommended,clean,spacious and good breakfast. Easy checked in.
2 out of 5
by A verified traveler from NM

Has seen better days

Posted Jun 13, 2015
Our room was not cleaned during our stay. Although I brought to the front desks attention they merely said sorry and moved on. The towels had hole in them and were frayed.
2 out of 5
by A verified traveler from midwest

Screaming kids and parents all night!

Posted Jun 10, 2015
Couldn't sleep, screaming parents and kids for hours!
4 out of 5
Recommended
for Everyone
by A verified traveler

Trip

Posted May 21, 2015
Pros: The bed, I was able to sleep comfortable.
Cons: Deep cleaning and repairs on the minors details the room has.
Location: The location was great for what I was looking for.
The staff was really helpful polite and friendly. The conditions of the room were ok. The room needed more cleaning and there were some minor details in some areas of the room that need repairs. The bed was super comfortable.
2 out of 5
by A verified traveler from Tucson

Need to do a deep cleaning

Posted May 18, 2015
Pros: Nothing special. :(
Cons: A DEEP CLEANING and remodeling and better training for your staff and vending machines. Plus continental breakfast SUCKED Eggs were wet and mussy etc
Location: Oh Joy.. Only thing to do is to go to Q/T gas station for some decent food. REALLY ! A GAS Station is better then there Breakfast. BARF>!
I have stayed here many times. But was very disappointed with my last visit. Dirty, Nasty, and was afraid to touch anything. The bath tub found hair in it, toilet hair, around facets rust and mold, lamp shades were all tilted to get more light into the room, and Mold around the A/C and chipped paint. The pool looked green also. :(
4 out of 5
Recommended
for Everyone
by A verified traveler from Gilbert Az

Comfortable getaway hotel near the home

Posted May 18, 2015
A last minute unplanned staying near home, loved the comfortnes of the king size bed, loved the spaciousness of the room, I noticed that the mirror in front of the bathroom hasn't been cleaned in a while. Overall a good experience.
1 out of 5
by A verified traveler

No room service

Posted May 12, 2015
The hotel is badly in need of maintenance. The pool looks like pea soup. We got room service one day and that was it. Very poorly run.