Ratings based on 528 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and nice hotel

Posted Oct 18, 2014
Pros: Everything
Cons: pillows were too soft
The staff was very helpful and let us check in early, the rooms were very clean and comfortable
4 out of 5
Recommended
for Everyone
by A verified traveler from tucson

Posted Oct 14, 2014
very nice hotel and great location staff was great as well
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, parking is a bit far.

Posted Oct 14, 2014
Beds are a bit old and hard. Parking was a bit far. But overall nice hotel.
5 out of 5
Recommended
for Couples
by A verified traveler from Arizona

Surprising

Posted Oct 14, 2014
Pros: Room size and shower.
We just stayed there because it was the closest to downtown Phoenix, AZ that we could find. We were so pleasantly surprised at how clean, comfortable and convenient everything was. Thanks!
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Only one night...

Posted Oct 6, 2014
Pros: Location, price. Facilities were clean & staff was great
Cons: The door situation. Hearing doors slam - not good.
Location: In downtown Phoenix, right off the lightrail, close to almost anything you need/want to do with ease of obtaining transportation.
I only needed a room for one night and for the price & location this was excellent. Extended stay would not be good at this hotel as there is no room service, the bed was uncomfortable & it was noisy. Could hear every door close and everytime you opened a door - it would SLAM shut. Very annoying. Other than that the staff was excellent, friendly, efficient. The facilities were clean & FREE parking (super plus!) I would recommend this place even with the cons because for the price, cant be beat.
2 out of 5
by A verified traveler

Posted Sep 9, 2014
Room is very very small. Bed not comfortable at all and stuck at the corner of the room because there was no enough space. Bathroom is also very small and ceiling is low specially above the shower space.
5 out of 5
Recommended
for Everyone
by A verified traveler from Camp Verde

Great stay.

Posted Aug 5, 2014
Rooms are nice and the deep pool was my family's favorite. Breakfast was good except the servers seemed too busy or always talking instead of trying to take care of their customers.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
It was exceptionally well, but only if you served free continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Yuma, Arizona

Perfect Location, Price, Cleanliness

Posted Jul 21, 2014
Pros: Location and cleanliness. Pool looked awesome, but we didn't have time to enjoy it.
Cons: The only down side was room service was not available.
Location: Lightrail is about a 10 minute walk. Purchased the all-day pass and headed to Downtown Phoenix where there is LOTS to do. We had a great time!
Stayed here on 07/19/14 to attend a D-Backs game. Lightrail is about a 10 minute walk, hotel was very clean and the room was comfortable. The hotel staff at check-in and check-out were extremely friendly and helpful with all of our questions about things to do in Downtown Phoenix. For the price that we paid through a special on Expedia, you just can't beat it. We will definitely stay here again on our next visit to see our Arizona Diamondbacks play.
4 out of 5
Recommended
for Everyone
by A verified traveler

Worth the price

Posted Jul 17, 2014
Comfortable stay, clean, and quiet. Not the fanciest hotel, but fair and nice for the price.