Ratings based on 206 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler from Arizona
Good locationPosted Oct 14, 2014
Pros: Beds and pillows were very nice. Room was excellent.
Cons: Front Desk Staff could be more friendly. They did not smile and greet customers.
Location: close to downtown, transit and events
Overall was good. I think the $12.00 for parking was not appropriate. The garage was isolated and I was not comfortable walking at night to the hotel alone. The gift shop was not open to get drinks or snacks, The ice machine was not centralized .Parking and the breakfast buffet should be included for guests.
for Everyoneby A verified traveler from Colorado
Posted Aug 17, 2014
Good location for my visit. Great staff. Clean room.
for Everyoneby A verified traveler from Morgan Hill, CA
Posted Jul 28, 2014
Clean and spacious room, nice and low key restaurant and bar. Definitely would stay again!
for Everyoneby A verified traveler from Kingman, AZ
Would absolutely stay again!Posted Jul 22, 2014
Pros: Amenities, pool, restaurant, lounge.
Cons: More front desk help at check out time. And my room phone was never fixed, even though I was told it would be.
Location: D-Backs, Phoenix Suns, Mavericks, Theater
Took my parents for the night to go to a D-Backs game, and we were all quite pleased with what a nice room we had. The pool was very nice to enjoy after the game! Also, the American Grill had delicious sandwiches & French fries, which we enjoyed for lunch before the game.
for Everyoneby A verified traveler
Great location, nice and cleanPosted Jul 22, 2014
The hotel was very well kept. Staff was very friendly and happy to help with questions about nearby attractions. Conveniently located next to the light rail, which makes for an easy commute to chase field and mill ave.
for Overnight Stay Before Destinationby Rick from Bisbee
Felt like home away from homePosted Jul 12, 2014 on Hotels.com
Great hotel, super friendly staff all the way around! Everytime I went to the front desk they went out of their way to assist me.
Recommendedby Barbara from Tucson
great family hotelPosted Jul 9, 2014 on Hotels.com
The indoor poos and spa was nice. Rooms were comfy and very clean. Staff was very helpful and friendly. The pull out couch bed was a little uncomfortable.
Recommendedby L. Casey from az
Posted Jul 8, 2014 on Hotels.com
Didn't expect to pay for parking, 25.00.
for Familiesby A verified traveler
PleasedPosted Jul 7, 2014 on Hotels.com
Nice. It's basically an Embassy Suites. Great customer service
for Everyoneby A verified traveler from tscoma. wa
Posted Jun 30, 2014
Great service, great people ! Free shuttle into town . Happy wife happy life !!!