Ratings based on 277 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Eastvale, CA

Nice place to stay

Posted Jul 4, 2015
Pros: Room was quiet and clean. Staff was very nice from the time we checked in until the time we left.
Cons: I wish the hotel bar would be open a little later.
Location: With the rail station right there it is very easy to get to the hotel from the airport, and to get to most of the places you would want to go.
Hotel was perfectly situated for going to Chase Field to watch a couple games. Light Rail stop is right out front and drops you off right by stadium. Also, shuttle driver is also available to take you and pick you up.
2 out of 5
by A verified traveler

Not going there again.

Posted Jul 2, 2015
You have to pay for parking which is in a dark creepy garage, the neighborhood wasn't nice looking. I saw some bums walking around the area. The room was kinda clean, av was not working well. The bathroom floor was dirty and felt sticky. No ice machines readily available .
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Beautiful hotel in downtown Phoenix

Posted Jun 29, 2015
Very friendly staff and excellent room with a lot of space.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2015
Hotel was beautiful. My son is getting ready to start GCU and we will be staying there more often.
5 out of 5
Recommended
for Everyone
by A verified traveler from k, new mexico

GREAT, EXPLAINS IT ALL.

Posted Jun 24, 2015
Thank you, Phoenix Hilton for an outstanding stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix AZ

Gracious

Posted Jun 23, 2015
Beautiful grounds, perfect location to attractions, very comfortable facilities and a gracious staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Havasu, AZ

Nice hotel close to Chase Field

Posted Jun 22, 2015
Pros: The beds are so comfortable.
Location: Close by to Chase field
We had a nice stay!! The hotel is awesome, rooms were clean and very comfy!! The bar downstairs was a great place to relax !
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Posted Jun 21, 2015
Pros: comfortable rooms
Location: A 10 minute walk from the Heard Museum, which has a wonderful collection of Native American artefacts and fascinating guided tours.
Everything was fine. Staff very friendly and helpfull. Hotel well maintained. I have Gold HHonors, so the breakfast, WiFi and parking were all complementary
5 out of 5
Recommended
for Everyone
by A verified traveler

Great time... great staff!

Posted May 14, 2015
Pros: The staff was friendly and knowledgeable.
I am from Michigan so when the time change happened, my clock automatically reset, but they did not have a time change! The hotel staff was so nice to open the pool an hour early just so I could enjoy my morning swim!
3 out of 5
by A verified traveler

My second stay, not any better.

Posted Apr 27, 2015
Be prepared to stay in a very dated room, with sub par service. Not worth the high rate. Would not pay anything higher than $99 per night... w/ breakfast included. I recently became an Hilton Honors member, contemplating canceling this service as Hilton has taken a dive.