Ratings based on 615 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Posted Jul 29, 2015
Not close to Old Town as I wanted but everyone was pleasent. Lance the night clerk was helpful. When i finally found the hotel - in the dark. Drove past the hotel 2/3 times before I found it, needs better lighting at night to see it. Enjoyed the breakfast ,
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 29, 2015
The room was really big, which I didn't expect and was a pleasant surprise. The location was great for being close to all things in Scottsdale. The gym facility was good. Overall the experience was very comfortable. Wouldn't recommend the breakfast, but not a deal breaker.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Schönes Hotel mit Salzwasser-Pool. Die Lage ist optimal für Erkundungen von Old Town Scottsdale. Sehr nette, immer freundliche Mitarbeiter. Übliches kontinentales Frühstück mit Müsli / Flakes, Toast, Bagels, Donut, aber auch Rührei und Bacon. Kleine Obstauswahl (Äpfel und Bananen).
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Will come again😄

Posted Jul 22, 2015
Pool was very nice. Loved the breakfast and the sitting area in our suite. The only thing I didn't care for was the tiny corner balcony we had overlooking the pool. But was overall very satisfied with our room & the price I paid!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2015
Clean good decor helpful staff over all a good experience
3 out of 5
by A verified traveler from scootsdale az

Room swap

Posted Jun 22, 2015
First day, paid for king room given queen. Second day pool closed for six hours of time it should have been open.
Comment from Hotel Management
Jun 30, 2015 by General Manager, Hotel Management
Dear Guest, We appreciate you taking the time to share your experience. My heartfelt apologies for the disappointment you felt due to the room type you were assigned. Additionally, I regret your disappointment when our pool was closed for routine maintenance. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you yet again on a return trip. Sincerely, Trisha Ryno General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from tucson

Great place to stay clean and room is very Nice

Posted Jun 19, 2015
2nd time staying there for business and I will keep coming back.
5 out of 5
Recommended
for Everyone
by A verified traveler from r

Great

Posted Jun 13, 2015
Close to old town nice staff Free happy cookies and milk Large suite
3 out of 5
by A verified traveler

Disappointing

Posted Jun 12, 2015
This hotel is a bit shabby and the deal breaker for me was the pool was closed for renovations, I wish I knew that before checking in.
Comment from Hotel Management
Jun 15, 2015 by General Manager, Hotel Management
I’m deeply sorry that we disappointed you with the closing of our pool for improvements. I can understand your frustration. This maintenance is necessary to maintain the quality of our hotel and amenities. We did our best to communicate this during the on-line and telephone reservation process as well as posting it on our web-site. We appreciate your feedback and hope to have the opportunity to host you again. Best, Trisha Ryno General Manager
5 out of 5
Recommended
for Families
by A verified traveler from Arlington,Va

The hotel was close to the places I needed to go .

Posted Jun 8, 2015
It was just right for what I was in Scottsdale for. only thing was the pool was closed for repairs and one of the treadmills wasn't working in the gym. Breakfast , happy hour and evening cookies a nice surprise.