Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Check availability

Reviews of Red Lion Inn & Suites Goodyear Phoenix

3 out of 5
Red Lion Inn & Suites Goodyear Phoenix
1313 N Litchfield Rd, Goodyear, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1000 reviews" "
Rating 8 - Good. 241 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Possibly the quietest hotel we have ever stayed at internally. The traffic noise was very noticable at times. The property was a little beat up... missing paint, replaced trim that didn't quite fit and a loose shower curtain rod however it was exceptionally clean everywhere. Breakfast was a 6/10 no great stuff but fresh, plentiful and warm. Staff exceedingly polite. Pool and spa were clean but didn't get any late afternoon sun. Property nicely landscaped. The best feature for us was definitely location. Great food everywhere and a lot of it walkable. Seemed that everything we wanted to do was less than 45 minutes away. At the price point I consider it an outstanding value if you don't want to spend the spa/resort prices.
Stayed 4 nights in Apr 2024
Response from Front Desk Staff on Apr 15, 2024
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that you found the hotel to be exceptionally clean and conveniently located. We apologize for any inconvenience caused by the traffic noise and the property's condition. We will make sure to address these issues with our team. We are happy to know that you enjoyed the breakfast and the polite staff. We hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel and for considering it an outstanding value.

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Staff on Apr 15, 2024
Hi Brooke! Thank you for wonderful review. We hope to see you again soon!

10/10 Excellent

Carla Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 5 nights in Mar 2024
Response from Front Desk Staff on Apr 11, 2024
Thank you so much for the great review, Carla Jane! We hope you stay with us again soon!

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, Well lit, easy access. Multiple food options nearby.
Stayed 1 night in Mar 2024
Response from Front Desk Staff on Apr 8, 2024
Thank you, Roy! Being easily accessible and well it is great for safety and ambiance. Also having so many food options near us is really helpful.

10/10 Excellent

Gladys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again when visiting family in Goodyear, AZ. The breakfast offered was surprisingly good. The gym fits about three people comfortably. Unfortunately, my family and I didn't get to enjoy the pool because of the weather. Also, there is shopping and dining within a short walking distance.
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on Apr 8, 2024
We are happy to hear you had such a positive experience! It's great to hear that you found the breakfast enjoyable. It's very convenient to have so many amenities nearby. See you again soon.

10/10 Excellent

Cristofer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Veronica GM on Apr 3, 2024
Thank you, Cristofer! We are so happy to see that you had a fantastic stay. We hope to see you again soon!

10/10 Excellent

Sonia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cute. Very clean and cozy. We only stayed a night but felt at home.
Stayed 1 night in Mar 2024
Response from Carol Jacques Red Lion Desk Staff on Apr 1, 2024
Thank you for your great review! Hope to see you again some time!

8/10 Good

gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was jacked-up price for baseball spring training…..like all other hotels in the area.
Stayed 4 nights in Mar 2024
Response from Front Desk Staff on Mar 27, 2024
Thank you for your feedback. Unfortunately that does happen this time of year in all of the valley.

10/10 Excellent

Blanca

Stayed 2 nights in Feb 2024
Response from Veronica GM on Mar 25, 2024
Thank you, Blanca! We appreciate your feedback!

10/10 Excellent

Chad

Liked: Cleanliness, amenities
It was a good stay.
Stayed 2 nights in Mar 2024
Response from Savannah Red Lion front desk on Mar 20, 2024
We're glad you had a positive experience! Thanks for the review. We look forward to seeing you again!

6/10 Okay

Chastity

Traveled with family
Disliked: Property conditions & facilities
It was a decent stay. Average. Wouldn’t stay again. The carpets in the room and throughout the hotel looked dirty. The room felt dank. Definitely not worth the price/night. On the plus side, no evidence of bed bugs. Something I’m always concerned about when staying in a hotel.
Stayed 1 night in Mar 2024
Response from Veronica, GM on Mar 18, 2024
Thank you for your honest feedback, Chastity. We do have our carpets shampooed regularly. We also check for bed bugs because no one wants those. Take care and I hope you find something better suited for your needs in the future.

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again
Stayed 1 night in Mar 2024
Response from Carol Jacques Red Lion Desk Staff on Mar 17, 2024
Thank you for your review!

10/10 Excellent

Scott

Stayed 1 night in Mar 2024
Response from Front Desk Staff on Apr 8, 2024
Thank you, Scott! It's great to see you had a terrific stay with us. We look forward to seeing you again soon.

10/10 Excellent

Andrea, La Puente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Carol Jacques Red Lion Desk Staff on Mar 17, 2024
Thank you for your review!

8/10 Good

Lisa

Stayed 4 nights in Mar 2024
Response from Front Desk Staff on Apr 8, 2024
Thank you for your feedback, Lisa. We appreciate your business and hope to see you again soon.

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and great service
Stayed 2 nights in Mar 2024
Response from Savannah Red Lion front desk on Mar 13, 2024
Thank you for the positive review! We enjoyed having you. :)

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for shopping
Stayed 2 nights in Mar 2024
Response from Carol Jacques Red Lion Desk Staff on Mar 12, 2024
Thank you for your great review! Have an amazing week!

8/10 Good

JOE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Served our needs just fine. Thank you!
Stayed 2 nights in Mar 2024
Response from Savannah Red Lion front desk on Mar 11, 2024
Thank you for the positive review! We hope to see you again.

6/10 Okay

Scott Stewart

Traveled with family
Liked: Staff & service
Adequate
Stayed 2 nights in Mar 2024
Response from Carol Jacques Red Lion Desk Staff on Mar 7, 2024
I'm so sorry you were not happy with your stay. What could we have done to make your stay a "5"?

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay property, staff and surrounding areas were great.
Stayed 2 nights in Mar 2024
Response from Savannah Red Lion front desk on Mar 3, 2024
Thank you for the positive review! We look forward to seeing you again. :)

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Way too expensive for a low-mid level hotel. Paid Marriott price for a Ramada Inn level place.
Stayed 1 night in Feb 2024
Response from Savannah Red Lion front desk on Mar 1, 2024
We're sorry you didn't have a good experience! How can we improve?

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from FD Staff on Feb 29, 2024
Hi Jorge! We are happy to hear we were able to give you an outstanding stay! We hope to see you again soon!

4/10 Poor

Samuel

Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Savannah Red Lion front desk on Feb 18, 2024
I'm sorry you're stay wasn't great! How could we have improved?

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FD Staff on Feb 13, 2024
Thank you for your feedback! We strive to provide every guest with an excelent experience.

8/10 Good

Theresa F.

Stayed 5 nights in Feb 2024
Response from Front Desk Staff on Mar 20, 2024
Thank you, Theresa! We appreciate your feedback!

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FD Staff on Feb 13, 2024
We are so happy to see you had a wonderful stay with us. We hope to see you again soon.

10/10 Excellent

michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always amazing and its in the perfect location..!!
Stayed 3 nights in Feb 2024
Response from Front Desk Staff on Feb 5, 2024
Thank you, Michael! We love having you stay with us. See you again soon!

10/10 Excellent

Roxann Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My above answers.
Stayed 3 nights in Jan 2024
Response from Savannah Red Lion front desk on Feb 3, 2024
Thank you for the positive review! We enjoyed having you. :)

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Over-all it was very clean and up to date place and the breakfast us excellent.
Stayed 2 nights in Jan 2024
Response from Front Desk Staff on Jan 27, 2024
Thank you for your great response, we are looking forward to seeing you again!!!!!!!!!

10/10 Excellent

George, Temescal Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely polite and helpful
Stayed 2 nights in Dec 2023
Response from Carol Jacques Red Lion Desk Staff on Jan 25, 2024
Thank you for your great review!! See you next time!

10/10 Excellent

michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in Goodyear 2 times a month..This is the BEST place in town..The place is always spotless and has an excellent staff. PLUS its in a perfect location for shopping and dining..!.
Stayed 3 nights in Jan 2024
Response from Savannah Red Lion front desk on Jan 22, 2024
Thank you, Michael, for the great review! We appreciate you!

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a well rested and safe stay.
Stayed 1 night in Jan 2024
Response from Sabrina Front Desk on Jan 21, 2024
Thank you we are glad you enjoy your stay. We hoping to see you in your family and the near future.

10/10 Excellent

Harjit, Milpitas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating during our stay. We needed to meet with relatives to discuss funeral plans and they gave us a private room to meet. We also were late checking out and they were very nice about that as well.
Stayed 1 night in Jan 2024
Response from Veronica Ayala GM on Jan 16, 2024
Thank you, Harjit! I'm happy to hear we had the space available for you and your family to meet during your difficult time. Please accept our condolences for your loss.

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 16, 2024
Thank you for the wonderful review, Margaret!

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel and staff. Clean comfortable with a great location
Stayed 2 nights in Jan 2024
Response from Front desk Staff on Jan 16, 2024
Thank you, Nathan! We appreciate you!

10/10 Excellent

Angel

Stayed 3 nights in Jan 2024
Response from Savannah Red Lion front desk on Jan 11, 2024
Thank you, Angel, for your positive review!

6/10 Okay

Theresa

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Carol Jacques/Front Desk Staff on Jan 8, 2024
Thank you for your feedback.

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Response from FD Staff on Feb 13, 2024
Thank you, Robert! We appreciate your feedback. We hope to see you again soon!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great area and staff. Grounds were out dated. We would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Carol Jacques/Front Desk Staff on Jan 8, 2024
Thank you for your response. Glad everything was great!Thank you for choosing the Red Lion inn & Suites!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Styed here multiple times. Always enjoy it.
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Jan 5, 2024
Yay! We are happy to be your go to hotel. We always enjoy having you stay with us

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for pets
Much better than expected. Luggage carts, no extra fee for pets, elevators compared to similarly priced hotels.
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Jan 5, 2024
I'm so happy to hear we exceeded your expectations. We hope you stay with us again the next time you are in our area.

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Jan 5, 2024
Thank you for feedback, Christopher! We appreciate you!

8/10 Good

Sang

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Savannah Red Lion front desk on Jan 2, 2024
Thank you for the positive review! We hope to see you again.

10/10 Excellent

Shawna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Victoria La. Young- Front Office Manager on Dec 30, 2023
Hello Shawna, Thank you for taking the time to leave us a review. Your 5 out of 5 rating is greatly appreciated. we're so happy you enjoyed your stay with us and we look forward to seeing you again in the future. Happy New Year.

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was clean and friendly staff
Stayed 1 night in Dec 2023
Response from Savannah Red Lion front desk on Jan 2, 2024
We're so glad you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

LINDA

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
efficient and professional check in and checkout. good variety of breakfast items. clean bathroom. only criticism would be to move the in-room coffee maker from on top of microwave cabinet to either the dresser top or desk top or even on bathroom counter. you had to be at least 6' 2" to operate the Keurig coffee maker and moving it lower means you can't open the microwave door and to move the Keurig to another area is a hassle as the machine is plugged in to wall behind microwave cabinet and not easy to access!
Stayed 1 night in Dec 2023
Response from Carol Jacques/Front Desk Staff on Dec 26, 2023
Thank you for this feedback and for choosing the Red Lion Inn & suites!

8/10 Good

Dawn

Stayed 1 night in Dec 2023
Response from Savannah Red Lion front desk on Jan 11, 2024
Thank you, Dawn, for your positive review!

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
We have been here many times.
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 22, 2023
Thank you, Donald! We enjoy having you stay with us. We hope to see you again soon.

10/10 Excellent

Kathleen, Holden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the third tme we have stayed here. We will come again in the future.
Stayed 1 night in Dec 2023
Response from Front Desk staff on Dec 19, 2023
It's fantastic to hear that we are your go to hotel. We try our best to give everyone an excellent experience. See you again soon.

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, room comfort
Nice rooms
Great hotel and very comfy. Needs some updating .
Stayed 2 nights in Dec 2023
Response from Front Desk staff on Dec 19, 2023
Thank you, Cecil! We are happy to hear you enjoyed your stay. We will pass this information along to the owners, so they see your feedback.