Ratings based on 631 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Old but interestingPosted Jun 24, 2014
Location: We went for the baseball games. This place works well with the Metro Light Rail.
Yeah, if your overweight don't book room 719. The bathroom will be a trap for you. it's nice but tight....... Room was nice and not like the complaints I'd read. I don't care for HBO but those who do can get it all. Disappointed they have no coffee shop for breakfast.
for Business Travelersby Misty from Polson MT
Historical locationPosted Jun 21, 2014 on Hotels.com
for Everyoneby A verified traveler
Hot and coldPosted Jun 18, 2014
It's obviously an older historic hotel, but I didn't have any hot water in the bathroom, but as it's Phoenix in the summer, the cold wasn't too bad. Good location to walk to the Dbacks game.
Recommendedby A verified traveler
Hot and uncomfortablePosted Jun 18, 2014 on Hotels.com
Hotel room was hot and the beds very uncomfortable. The location was excellent though and centrally located to restaurants, bars as well as the sporting venues.
for Couplesby A verified traveler
Posted Jun 13, 2014 on Hotels.com
for Getaway With Friendsby Wendy from Tucson, AZ
Good location, centrally locatedPosted Jun 10, 2014 on Hotels.com
The location of the hotel was very convenient for the event we attended (Comicon 2014) which was located a couple blocks away. It was about a 5-10 minute walk from the convention center, which is nice when it comes to Phoenix's heat. The front desk was friendly, got us checked in quickly, informed us of the complementary wi-fi and gave us the password and we were on our way. The room was a standard room; it was a little smaller than I expected it be but it was comfortable and inviting after wandering out all day long. The walls are a thin, so we were able to hear our neighbors quite well and anything going on in the hallway, but it's an older building so I knew there would be some faults. The water wasn't consistent in temperature it seemed; you could hear your neighbors turn on the faucets and the water would either go cold or really hot--it didn't bother me as much as it did my boyfriend. Again, the location is ideal. The light rail was just outside the hotel, which we didn't need to use but if anyone considering it needed it. There are a couple of restaurants down by the lobby, and another option of Subway across the street, and many more in the neighborhood. All together, the stay fairly pleasant.
for Business Travelersby AJ from Scottsdale
Historic hotel with great location.Posted Jun 10, 2014 on Hotels.com
Because of its age and size of rooms, this not qualify as a 4 or 5 star hotel, but it does have a great location if you need to be close to the phoenix convention center. The hotel staff are most helpful and try to accommodate your room location as best as they can. (suggest asking for a cooler room location in the summer as the A/C is not updated enough to keep it cool at the higher levels)
Recommendedby Fabian Pugliese from North Phoenix
Walking distance to everything and anythingPosted Jun 10, 2014 on Hotels.com
Anyone can stay at Hyatt or the Sheraton, which are also nearby, but the San Carlos has history on every floor. Even on the hottest days of the year, the rooms and hallways at the hotel very cool and refreshing.
for Everyoneby bob from anaheim, ca
Close to convention center and Comicon.Posted Jun 9, 2014
Good. Nice people. Room was too hot!! No way to a just a/c had a fan but not enough to cool room
for Personal Eventby Aime from Scottsdale
Historic hotel with good locationPosted Jun 9, 2014 on Hotels.com
We needed a place close to the Phoenix Convention Center that wasn't outrageously priced. This hotel fit the bill perfectly. It is an old historic hotel, so don't expect much in the way of modern conveniences. Rooms are very small and bathrooms even smaller. But, the front desk staff were very pleasant and helpful.