Ratings based on 561 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
72% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Dennis S from CT

close to the convention center and restaurants . w

Posted Apr 12, 2014
would stay here again. staff was very helpfut. nice if free transport to and from airport
4 out of 5
Recommended
for Everyone
by jim from indiana

needed room for night before travelling further,

Posted Mar 31, 2014
Pros: nice shape for age and downtown location, however a bit overpriced
Cons: parking needs to be addressed. $20. for valet or $12. for lot across street too much when added to room price.
Location: only stayed 1 night
nice place, some may be turned away because of the clubs or nightlife nearby
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

Classic haunted hotel

Posted Mar 31, 2014
Pros: The hotel is fully furnished in antiques, and it's spooky like I hoped. The walls are covered in unique paintings, and collages.
Cons: If it is possible to soundproof a bit, that would be a great idea.
Location: the Irish pub next door had great food and service, and I went to US airways which is a very short walk.
I stayed here for just one night while attending an event a few blocks away, it is in a great location. The rooms are a bit small and not as exciting as the rest of the hotel so that was the only downside. The bed was very comfortable, but you can hear everything the other guests are doing and saying, so it was difficult to sleep at times.
2 out of 5
by A verified traveler

Poor place to stay

Posted Mar 30, 2014
We had to wait over an hour and some folks waited over two hours for their rooms to be ready after 3 pm, which was the check in time. There was no heat control to the room, or control over the air conditioning. Very small rooms, old plumbing in the bathroom, and signs of mold and mildew in the shower. Contacted front desk from the room, asked for a extra blanket, was told in about 20 minutes, waited over an hour, it was finally in the room when we returned after midnight. I would not stay there again.
5 out of 5
Recommended
for Everyone
by Rob from tx

Great staff

Posted Mar 29, 2014
Great staff and location. You won't go wrong if you stay at this hotel
2 out of 5
by A verified traveler

Cramped quarters

Posted Mar 24, 2014
Hotel was clean and friendly, but rooms very small and bathroom so small only 1 person could squeeze in. Air conditioning was not individual to each room, but rather controlled by opening/closing a vent. A very covienent location, but at a cost.....
2 out of 5
by A verified traveler

Not a boutique but an old hotel downtown

Posted Mar 24, 2014
Pros: Not much
Cons: Renovate - Hotel Impossible
Location: OK
2 Faucet bathroom small with seperate hot and cold knobs. Cold water was a drip.
1 out of 5
by A verified traveler

Very expensive too little

Posted Mar 17, 2014
It was not worth the money. 2 adults n 2 kids way too small for us.. Very expensive no parking 20 for vallet (only option). House keeping doing the room next door at 10:30pm. U can literally hear every word thru hotel walls. Very dissatisfied!!
2 out of 5
by Jennifer from Seattle, WA

Small, cramped rooms

Posted Mar 17, 2014
Cons: Bathrooms were extremely cramped and tight
Location: Right in the heart of the city with easy access.
Small, cramped rooms with minimal amentities. Location and service was fair.
2 out of 5
by A verified traveler

THIN WALLS and GHOSTS

Posted Mar 17, 2014
This place is a landmark and really makes you feel like you've been transported to an earlier time. Sadly, that was a time when the walls were thin. Just know that if you stay here please make sure that you have ear plugs, otherwise you WILL NOT GET ANY SLEEP. By the way, here's a tip: Do NOT get a room anywhere near the pool. Apparently families like to stay at this hotel and their children will run around the deck screaming from 7am until lunchtime. Also, this place is haunted. No joke. I saw at least 3 different ghosts staring at me from the bathroom, all dressed in 1930's garb. A lot of people killed themselves here and apparently they never leave. Don't say I didn't warn you.