Ratings based on 722 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
75% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

convenient to convention center-no transport neede

Posted Mar 24, 2015
Pros: convenient and not way over priced
Cons: it's old and small-can't change antiques
Location: plenty of restaurants and sports venues
good-paper thin walls,but did not have noisy neighbors. couldn't open window and get fresh air. price was better than luxury hotels. valet service swamped when we checked out and had to wait half hour for car.
4 out of 5
Recommended
for Everyone
by A verified traveler

Showers

Posted Mar 24, 2015
Needs to upgrade shower water temperature control.
3 out of 5
by A verified travelerfrom Texas

Close to Convention Center

Posted Mar 23, 2015
Pros: Location.
Cons: It is a very old hotel - problems with sound insulation may not be fixable.
Location: Great location near convention center and light rail.
I was attending a conference at the convention center, and this hotel's three block distance was great. However, the main issue with this hotel is the noise. I stayed on the second floor right above the Irish Pub - not a good idea on the weekend or St. Patricks Day! The walls are VERY thin, and you can hear a person cough in the next room. However, the bed, pillows, and towels were nice as was room temperature. Bathroom, however, was the size of a postage stamp with old plumbing which did work. There were some good places to eat nearby.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson, AZ

OLD hotel in a great location

Posted Mar 20, 2015
Location: Seamus McCaffrey's Irish pub, right next door, is a great bar and they also have great food. It is THE PLACE to be on St. Patrick's day in Phoenix.
You have to recognize that this is a very, very old building. If you're looking for a sleek glass skyscraper, there are plenty of other options in downtown Phoenix. The price for the location of the Hotel San Carlos cannot be beat. We've stayed here many times because we have family in the Phoenix area and this is the best location for downtown nightlife. It's very clean and comfortable, although the rooms and bathrooms are small.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
great location and pleasant staff, hotel requires some updating
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

Charming hotel I down San Diego

Posted Mar 16, 2015
Charming hotel in downtown San Diego. Center located, guests have access to restaurants that provide the typical TexMex fair as well as parks and cultural attractions. Courteous and prompt service in the hotel . One negstive is the rooms are connected by central air, which is not always effected.
4 out of 5
Recommended
for Everyone
by A verified traveler

eclectic old hotel

Posted Mar 8, 2015
Pros: Close to convention center. Price
Location: Near convention center and good resturants.
nice older facility with tradiitional expectations of that era.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
Cons: The water in the shower would get hot every once in a while and then change back. You learned to move quickly.
Location: It was near the convention center where our meetings were held and also close to the metro.
;It was nice to stay in an historical hotel. The staff were very accommodating and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel... Close to the Phoenix symphony

Posted Mar 2, 2015
The room was cute and clean and the bed very comfortable. Great bath towels! My only complain is that you could hear all other guest talking like if they were at your own room! And the hot water cooled down a lot every time someone flushed the toilet... Other than that we enjoyed out stay!
2 out of 5
by A verified traveler

Ok, but will stay elsewhere next time

Posted Feb 27, 2015
Pros: Location
Cons: lots of updates needed
Location: Location is central to downtown
Beds are very hard and uncomfortable, only queens, no kings. Both my husband and I had terrible nights sleep for all 5 nights we were there. No a/c so the rooms get warm (even in Feb). No fridge or safe. The shower scalds you every few minutes so there are certainly some plumbing issues. Also, the walls are paper thin. I could hear a phone conversation in the next room - even the person on the other end of the phone call. The rooms are in need of some renovations. This can certainly be done while keeping the old world charm of the hotel.