Ratings based on 1,266 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified travelerfrom San Antonio, TX
Severely DisappointedPosted May 17, 2015
I waited over 40 minutes for the courtesy can, but then had to take a cab which the hotel did pay for. The receptionist was very nice and professional, but I would never stay at this hotel, again.
for Everyoneby A verified travelerfrom WV
May 2015 StayPosted May 10, 2015
Pros: Considering location - it was VERY quiet at night, pool/hot tub was clean, alot of towels available
Cons: The one thing that would make this a 5 star hotel is ground cleanliness...there was obvious trash around the hotel (not pool/hot tub are, though)
Location: The mall with the aquarium, Rainforest Cafe and the other great restuarants, close gastation and easy access to the frwy is GREAT
Extremely please with the service - when I needed a roll a way bed (which was requested upon booking) was told it would not fit in the room...young lady said she would upgrade us to a room with t sofa bed a not extra cost since we were staying for 3 days - the brkfast food was hot, stocked, and the cooks were friendly - when I mentioned that the light was out in the laundry room (late one evening) it was working by the next morning (4am) - rooms cleaned well during our stay
for Business Travelersby A verified travelerfrom Leominster, MA
Nice hotelPosted May 2, 2015
Pros: Shuttle service to Phoenix airport.
Location: Restaurants within walking distance.
When I checked in they upgraded me to a suite no extra charge. Extremely comfortable bed. Had a good nights sleep.
for Everyoneby A verified travelerfrom maastricht
Perfect hotel!!Posted May 1, 2015
Very cosy hotel. Will stay there again whenever I visit Tempe!
by A verified travelerfrom iowa
Loud neighbors all nightPosted Apr 29, 2015
Neighbors kept us up all night. Bugs in room! The breakfast was good.
for Everyoneby A verified travelerfrom La
GraduationPosted Apr 27, 2015
I enjoyed my stay at the hotel but I didn't like the idea of having go on the outside to get to my room. Especially since it was raining this weekend and I had to tote my luggage up the stairs in the rain.
by A verified travelerfrom Baton Rouge
Not as well as I saw in the Internet.Posted Apr 27, 2015
Pros: It's location. . It has stove but old one.
Cons: They need to improve on everything about hotel management. Dirty hotel. The local government needs to do inspection of this hotel
Location: Good location.
The staff were not friendly. We could only commend the driver who dropped us off to the airport. The rest of the staff needs some customer service training. Cobwebs everywhere. Old towels. I don't what think about this hotel the second time.
for Everyoneby A verified travelerfrom Az
Close to freeway pretty much everything elsePosted Apr 24, 2015
A little out dated, nice complementary breakfast
by A verified travelerfrom binghamton ny
hotel from hellPosted Apr 23, 2015
Location: location was great
there was lots of bugs , dirty room , slow service .... would not send mu worst enemy to spent time there Expedia gave them 3 stars ... that was crazy
for Everyoneby A verified travelerfrom Thousand Islands NY
It was a one night stay.Posted Apr 22, 2015
My wife had nice we quiet stay . we had an esay trip to the airport and was ready. For a long flight home.