Ratings based on 807 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Fun hotel, good location

Posted May 25, 2015
Great retro vibe, yet totally updated. Short walk to shops & restaurants.
Comment from Hotel Management
May 26, 2015 by Kristin, Hotel Management
Thank you for staying with us!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom topeka, Ks

Stylish hotel with nice pool

Posted May 23, 2015
We loved this hotel and plan to return soon. We decided to stay in Phoenix our first day in Arizona so booked this hotel unexpectedly. We were pleasantly surprised! The pool and service was wonderful! The room was spacious and modern.
Comment from Hotel Management
May 26, 2015 by Kristin, Hotel Management
We appreciate your review, thank you!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland, OH

Loved the hotel!

Posted May 21, 2015
I loved this hotel. Everything was great. I was especially glad the restaurant had a great menu and that the food was delicious.
Comment from Hotel Management
May 26, 2015 by Kristin, Hotel Management
Thank you for staying with us, we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

Tremendous staff!

Posted May 19, 2015
I've just returned from a 4 day stay at the Hotel Valle Ho. It was my first visit to Phoenix. the staff was fabulous! The concierge desk was extremely helpful. The dining room staff was extremely accommodating. The massages at the spa were outstanding. It was literally a 7 minute walk to the Fashion Square Mall!
Comment from Hotel Management
May 21, 2015 by Kristin, Hotel Management
I'm glad you enjoyed your stay, we hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and fun but security concern...

Posted May 15, 2015
Pros: Pool, breakfast, staff, convenient to Scottsdale attractions.
Cons: Security
Would recommend if in a tower room or second floor room. Not on ground floor. The Valley Ho was cool and the staff was very nice and friendly. The pool area was nice and the pool staff very accommodating. Ate breakfast on the patio twice. Very relaxing. Nice menu. Good food. Some of the areas looked a little older and could use a little updating but nothing off putting. I would recommend the Valley Ho BUT only in a tower room or a second floor room in one of the other buildings. We were in a room on the ground floor with a courtyard patio and someone tried to come into my room while I was alone in the room. The staff assured me that it was a lost guest but based on the person's behavior I doubt it. Even if it was, it is an extremely unnerving experience for a woman alone to have a man try to get into the room. They also did not have slide locks or security chains on the main room door. Again, great place but for a woman alone or group of women, I would say to only stay if you can get a more secure room. Sorry to have to say it but feel that woman travelers need to be careful!
Comment from Hotel Management
May 21, 2015 by Kristin, Hotel Management
Thank you for staying with us. I was able to research this incident and confirm the details. The person who attempted to enter your room from the patio was a registered guest. He had left his room through the patio to visit another area of the property. When he returned, he got the rooms mixed up and approached your guest room patio. As soon as our front desk was notified of the incident by you, security was dispatched. Our security agent verified the guest’s name by checking his ID and calling the front desk to ensure the information he provided was correct. Each room does have a deadbolt lock on the door for security. I can definitely understand this being an unnerving experience for you, but want to assure you that our team did everything to make sure you were safe and secure.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom denver

Hip hotel near nightlife and restaurants

Posted May 14, 2015
Loved this hotel! It was hip and unpretentious. Breakfast in the hotel restaurant was delicious, and the pool scene was great! My only complaint is that I banged my shin into the platform of the bed and I still have an ugly welt and bruise, so beware! Those things stick out further than you might expect. That's why I gave it a lower comfort rating.
Comment from Hotel Management
May 18, 2015 by Kristin, Hotel Management
Thank you for staying with us! I'm sorry that you ran into the bed platform. We are redoing the guest rooms in our original wings this summer, including a new bed platform that I think you will like better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2015
Very fun hotel! Food is awesome at ZuZu and the staff is very accommodating.
Comment from Hotel Management
May 18, 2015 by Kristin, Hotel Management
We appreciate your review!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Seattle

Cute throwback to the '60's!

Posted May 9, 2015
Pros: Location and funky vibe. The hotel staff was outstanding.
Cons: Construction around the hotel was a bit of an inconvenience but will go away in time.
Location: Art walk, cafes, Old Town, close to major mall- Fashion Square, and lots of upscale restaurants too. Parking is easy.
Hotel is really neat - classic 1960's -but fully renovated and very well done. This place is in a great location, you can walk to many shops and restaurants.
Comment from Hotel Management
May 11, 2015 by Kristin, Hotel Management
Thank you for your review!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Great location and a one of a kind modern-appointed property, very close to shopping, dining and activities. Good food on premises. Two swimming pools. Guests can experience a party atmosphere or have a peaceful stay.
Comment from Hotel Management
May 7, 2015 by Kristin, Hotel Management
Thank you for staying with us! We appreciate your review.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sydney, Australia

Transported back to the 60's

Posted May 1, 2015
When we arrived at Valley Ho we thought we'd been transported to the set of the Jetsons! This is definitely a must stay location with an amazing restoration true to its era but with all modern conveniences. The food was also great and service super friendly - we'll be back.
Comment from Hotel Management
May 4, 2015 by Kristin, Hotel Management
Thank you for your review!