Ratings based on 472 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2014
It was fun n was just a quick stop. Bathrooms a bit small but bed was okay but pillows rocked. Gym was good n pool was okay but almost not warm enough
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Good stay

Posted Jul 8, 2014
Pros: Breakfast included. Quiet except for air conditioner.
Cons: The room air conditioner was extremely noisy. I think it was just a problem in this room though, and not representative of the whole place.
Location: Close to ASU, freeways.
Nice hotel. We enjoyed our stay, and will be back.
3 out of 5
by A verified traveler from tempe az

Some bad smells

Posted Jul 7, 2014
Everything was good but the different bad smells we got when walking in and the other bad smells in the elevator and the other smell in our room. I don't know what it was but we where not the only people complaining about it. The staff was nice and the room was clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shonto, Arizona

Nice hotel, excellent, check in no problem

Posted Jun 23, 2014
Pros: The staff are really helpful and are curiosity
Cons: Excellent job
Location: The airport is close by and arizona mills mall
This hotel was really good and the staff are really helpful. I brought my three grand kids under the age of 5 they love the place and the staff help us ot durning the breakfast hour. Nice clean room and the beds are really comfortable. The check in was a breeze all in all I give them a five star. I would lovebto stay here again in the future. Expedia did a good job with this. Thanks
2 out of 5
by A verified traveler

Location is good

Posted Jun 12, 2014
I reserved a king bed room and got two doubles. Pool was ok. Room smells bad A/C does not blow cold. Crappy view.
4 out of 5
Recommended
for Everyone
by Lin from Ohio

Staff A1

Posted May 29, 2014
Pros: Breakfast was very good. Staff helpful and friendly. Pool was great.
Cons: Room layout.
The housekeeping Staff was not versed in keeping the glasses (drinking) clean, as they were not changed, and appeared smudged and spotty. The carpet was soiled and in need of cleaning. The bed linens were fine. There was also a language barrier. Not enough drawers space and very hard to get into the closet. Very small water closet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2014
Pleasant stay, and for great value too! 10 minutes drive from the airport. Super convenient.
2 out of 5
by A verified traveler

Fridge and AC did not work. Dirty. Bad staff.

Posted May 19, 2014
Fridge and ac did not work. Mugs were used and dirty. Cleaning walked in unannounced early in the morning
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport

Posted May 19, 2014
It was overall good. Loving the new Hyatt look - all contemporary!
5 out of 5
Recommended
for Everyone
by Michelle

Nice hotel. Staff was great! Shuttle is convenient

Posted May 19, 2014
Was great place to stay! Breakfast is excellent. Shuttle is very convenient. Excellent staff, but their pillows need an upgrade!