Ratings based on 649 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport.

Posted Feb 23, 2015
Stay was great. The A/C didn't work but someone from the front desk came up and had it working in no time at all.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom peachtree city, ga

Clean rooms and great breakfast.

Posted Feb 19, 2015
First time staying in a Hyatt like this. It was nicer than other hotels like it.
1 out of 5
by A verified traveler

airport hotel

Posted Feb 18, 2015
The flight path was directly over the hotel and every 5 minutes a plane would fly overhead. Extremely loud . Would never recommend this place or stay here again
3 out of 5
by A verified traveler

Posted Feb 17, 2015
Sofa bed was pulled out and pillows on the floor, small room could barley fit in the bathroom and I'm not a big guy. Not terrible but not what I expected from a name like Hyatt .
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff and the food was beyond excell

Posted Jan 28, 2015
The hotel needs done upgrades in the elevators and rooms but the beds are excellent
4 out of 5
Recommended
for Families
by A verified travelerfrom Boston, MA

Staff was wonderful! Breakfast was good

Posted Jan 25, 2015
Pros: Helpful staff, room was a nice size, big couch to spread out on.
Cons: See above
Location: Location is great! Near airport and ASU, Try the Big Fat Greek Restaurant on Mills Street; I had a wonderful meal!
The staff was wonderful, attentive and helpful! Breakfast was good, but eggs were on many breakfast sandwiches, no eggless options, unless you needed to ask, Tables were not cleaned between guests. Room was confortable for the most part, tight shower and toilet, Room seemed a bit stuffy due to the air conditioning and cement walls. Curtains unloose from the top. Overall a great stay, just some cosmetic things that demonstrate attention to details.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom prescott, az

Posted Jan 25, 2015
Staff was excellent! The shuttle service was nice. Breakfast had lots of choices. Also great to get latte on sight
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Great hotel, nice shuttle service

Posted Jan 19, 2015
Great stay. Clean hotel and friendly workers. Great shuttle service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Newark, Ca

Hyatt Tempe/Phoenix Airport

Posted Jan 16, 2015
Pros: Comfortable room, the free breakfast was pretty good.
Cons: Replace towels. I decided to keep the bath towels to save water, as suggested, that was a big mistake, they smell terrible after a few hours.
Very good for the price, I was charged 54 cents for a toothbrush, not a big deal but it seems unnecessary.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson, Az

Nice hotel for a quick get away with family.

Posted Jan 12, 2015
Pros: Convenience and price
Location: Great location
We enjoyed our stay, staff very friendly and helpful, will definitely visit again.