Ratings based on 837 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2015
It was a nice stay. Everyone that worked there was very accomodating.
Comment from Hotel Management
Jun 17, 2015 by Guest Relations Manager, Hotel Management
Thank you for your review! We hope to welcome you back on your next trip to Phoenix!
3 out of 5
Recommended
for Everyone
by A verified traveler from s

Too many people

Posted Jun 11, 2015
The wait was at least 15 min for elevator. Don't eat at the hotel. Coffee at bagel store was good. Great city
Comment from Hotel Management
Jun 15, 2015 by Guest Relations Manager, Hotel Management
I was concerned to see the issues you experienced on your most recent stay at Hyatt Regency Phoenix. I have passed your comments on to our Director of Operations to ensure the proper improvements are put into place. I hope we can have the chance to welcome you back in the near future to make your stay a more memorable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Clean, Modern

Posted Jun 2, 2015
Pros: Hotel was clean and in great shape. Very comfortable.
Cons: It was our anniversary, they gave us a complementary appetizers. a little upgrade on the room would have been nice.
Location: Convention Center next door. We had dinner in the Compass restaurant on the top of the hotel, Awesome. We walked to the Arizona Center and saw a movie
I booked a Sunday, closing day of the Phoenix Comicon. Seems I still had to pay event pricing, Youch. Desk staff was excellent. Room was a good size. Booked through Expedia. Wonder how it would have been different if I had just walked in. Excellent overall. We had dinner in the Compass restaurant on the top. The Westerous theme was great. Food was high-end, a little pricey but delicious
Comment from Hotel Management
Jun 3, 2015 by Guest Relations Manager, Hotel Management
Thank you for your review. I am glad to see you enjoyed your overall stay. However, I was disappointed to see the issues you experienced while in house with us. I will be passing your comments on to our management team. We value your comments and hope to welcome you back to Hyatt Regency Phoenix in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Flagstaff

THE hotel for Phoenix Comicon

Posted Jun 2, 2015
Pros: I like everything!
Location: Best location for Downtown Phoenix!
I always stay at this hotel. Everything you need is there.
Comment from Hotel Management
Jun 3, 2015 by Guest Relations Manager, Hotel Management
I'm so happy to see that you enjoyed your experience at Hyatt Regency Phoenix! We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location near Arena

Posted May 27, 2015
Pros: Revolving restaurant on top if fantastic with great food and service. I like all the gluten free options in all of the restaurants.
Cons: Put something on the doors so they close differently instead of slamming every time someone let's go of it. The constant slamming was annoying.
Location: Great downtown location. Walking distance to US Airways Arena, Chase Field, and theater.
Nice hotel, good location, great revolving restaurant. Noisy hallways with constantly slamming doors and could hear the neighbors next door,
Comment from Hotel Management
May 29, 2015 by Guest Relations Manager, Hotel Management
Thank you for writing your review of Hyatt Regency Phoenix! I am so excited that you were able to enjoy the fantastic location and Compass restaurant during your stay. However, I was disappointed to hear about the issues you encountered in regards to noise. I will pass your comments on to the appropriate managers. Thank you again, and we hope to welcome you back on your next trip to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Great Location! Great Price!

Posted May 26, 2015
Pros: Location and facilities
Location: Short walk to many restaurants and easy to walk to Chase Field and US airways Center. Across the street from the convention center.
Very good and convenient Hotel to almost all local downtown attractions. Rooms are clean and comfortable and I would definitely stay here next time I want to be downtown.
Comment from Hotel Management
May 27, 2015 by Guest Relations Manager, Hotel Management
Thank you for your review of your recent stay with us! We certainly look forward to your future visits!
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Perfect downtown stay!

Posted May 26, 2015
Pros: Upscale. Professional staff. CLEAN!
2 small block walk (5 mins) to the US Airways Center. This hotel was way more fancy than I'm used to, I was VERY pleased. Felt spoiled! Staff is super helpfull. Very clean. Drove in from Vegas. Hotel is on 2nd St. There is also a 2nd AVENUE a few blocks away. Got confused and turned around b/c of that.
Comment from Hotel Management
May 27, 2015 by Guest Relations Manager, Hotel Management
Thank you for writing your review! I'm so happy to see you enjoyed your stay so much. I hope we will have the chance to welcome you back on your next trip out to Phoenix!
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso

Nice hotel close to sports bars and entertainment.

Posted May 25, 2015
Great hotel to book since we came to see U2 play at airways center- it's only about 1 1/2 blocks away. Also great walk to diamondback field and Hard Rock Cafe- where we ate dinner right before concert.
Comment from Hotel Management
May 27, 2015 by Guest Relation Manager, Hotel Management
Thank you for your review! I'm so happy to see that you were able to enjoy our great location on your recent stay. I hope you enjoyed the concert!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location!

Posted Apr 29, 2015
Location: Lots of dining and things to do around the hotel within walking distance.
Lots of dining and things to do around the hotel within walking distance.
5 out of 5
Recommended
for Personal Event
by Andrew J from Lafayette, CA

Great hotel in downtown PHX. Comfy and friendly

Posted Apr 22, 2015 on Hotels
I enjoyed my stay here. Came to town to visit my daughter and family. Great food in all the venues, very friendly and helpful staff. Easy walk to all downtown places of interest. Close to freeways for extended travel in and around PHX.
Comment from Hotel Management
Jun 27, 2015 by Executive Assistant, Hotel Management
Thank you for your review! I am so happy to see that your overall stay was so pleasant, hopefully we can have the chance to welcome you back on your next trip to Phoenix!