Ratings based on 662 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Weekend getaway

Posted Nov 25, 2014
Location was great, within walking distance to our event. Rooms were somewhat dated but clean. Parking was not included. WiFi not included. Missed the morning coffee that is often provided by other hotels. All around was not happy with this hotel. For the price, did not feel we got our monies worth. Staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

Always a pleasure to stay.

Posted Nov 3, 2014
Pros: location
Location: My favorite part is the location! Walking distance to great dining, bars, shopping and entertainment!
The staff is always so nice and accommodating. Views are beautiful. Rooms are large and very clean!
2 out of 5
by A verified travelerfrom Dallas, Texas

you will appreciate a laquinta after staying here

Posted Oct 27, 2014
Tv analog and fuzzy, pillows smelled fusty, ac was intesponsive ( i like a cold room), no handles in bathroom for getting in and out bath, sink stopper broke, toilet kept flushing bed linens not crsip and fresh smelling...
Comment from Hotel Management
Oct 28, 2014 by Executive Assistant, Hotel Management
Thank you for taking the time to share your comments regarding your stay at the Hyatt Regency Phoenix. We are in the middle of a high definition upgrade to our TVs and hope you will be able to return to see the improvements. Additionally, we will relay your comments to our Director of Operations to make improvements where necessary. We hope to welcome you back again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chandler, AZ

Nice hotel, pleasant staff.

Posted Oct 20, 2014
Pros: Water in the lobby was very nice touch.
Cons: In room wi fi should be included in room charge.
Concierge very helpful. Room clean. Hotel pool was a pluse for the kids.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

Nice hotel close to Chase Field

Posted Sep 29, 2014
Pros: I liked how close it was to Chase Field and US Airways Pavillion.
Cons: That you have to pay for parking.
Location: In downtown Phoenix within walking distance of Chase Field and US Airways Pavillion.
The experience was good. The hotel was clean and the staff is very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for a convention site

Posted Sep 21, 2014
Very Nice for a convention hotel. Hotel great, not much going on downtown Phoenix
Comment from Hotel Management
Sep 22, 2014 by Executive Assistant, Hotel Management
Thank you for taking the time to write a review about your stay. We are happy to hear that you had a great visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for honeymoons

Posted Sep 9, 2014
20th floor, loved the view of being really high on the hotel.
Comment from Hotel Management
Sep 22, 2014 by Executive Assistant, Hotel Management
Thank you for the positive review of our hotel. We hope to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Great hotel, enjoyed my stay

Posted Sep 7, 2014
Pros: Everything
Cons: All good
Location: Everything is nearby
This hotel ticks all the boxes. High quality in every aspect. Thank you I really enjoyed my stay. Steve
Comment from Hotel Management
Sep 16, 2014 by Executive Assistant, Hotel Management
Thank you for taking the time to share your review. We hope to welcome you back again soon!
5 out of 5
Recommended
for Business Travelers
by Shanefrom Phoenix

Loved it and will be back

Posted Aug 29, 2014 on Hotels.com
Great place, staff and room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom las vegas, nv

Great location!

Posted Aug 29, 2014
Pros: Views and location.
Love the location, didn't like the cost of parking.