Ratings based on 316 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom df

el hotel no es muy cómodo, todo queda lejos

Posted May 4, 2015
Pros: el spa
Cons: el trasporte interno
Location: muy buenos los servicios
el hotel es tipo motel, todo esta lejos y el trasporte tarda mucho en llegar, las alberca y habitaciones muy bien, el spa muy recomendable
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
A bit disappointed in the cleanliness of the room. Also our personal shower products were thrown away by the hotel cleaning staff. When this was addressed with the staff all that was offered was "oh sorry".
5 out of 5
Recommended
for Everyone
by A verified traveler

JW Camelback

Posted Apr 13, 2015
Pros: Loved the beauty and scenery
Cons: Not a thing !!
It was charming and just plain awesome ! Very beautifully kept grounds and a caring staff !! I give it a 12 out of 10 - VERY good ! Jon Lazar - Raleigh
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Pros: location ~ the premises beautiful
Cons: Bigger pool or adult pool ~ it was spring break and their were a lot of children and it was busy and noisy
Location: Old town and Shopping
Very beautiful place ~ very clean and neat ~ Rooms were spacious ~ the patio was serene ~ the outdoor bar area awesome ~ it was spring break so there were a lot of kids around (not a big deal) but it would have been nice to have another pool area for adults or a bigger pool area ~ Loved the place would recommend
5 out of 5
Recommended
for Everyone
by A verified traveler

Great spring break escape

Posted Apr 11, 2015
A lovely resort in beautiful surroundings with plenty to do out and about. At peak, the pool is too small for the facility but there are plenty of other shady parts to retreat to if you don't mind being away from the pool. The rooms with the sun decks outside are a fabulous get away and a real bonus to have attached to your room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Posted Apr 11, 2015
My daughter and I had a great time. Food was great. Service was great. Facilities were great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Great resort close to Camelback Mountain

Posted Apr 10, 2015
Great resort for mother/daughter getaway. Fantastic amenities--pool,spa,wonderful grounds and gardens. Restaurants and service top notch. Camelback Mountain less than 1 mile walk from resort. Would recommend this resort and would love to return in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Great place to stay

Posted Apr 7, 2015
Pros: everything
Cons: Keep Starbucks open later. A little easy to get lost getting to your room
Location: Good location, convenient to everything we were doing. We rented bikes at resort and rode everywhere.
This place was beautiful. We loved everything about our time there. Of course, the restaurants are a little pricey like at any resort but the food was very good. Starbucks onsite closes at 5:00pm which was a bummer for us as we drink coffee at night on weekends.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Posted Apr 6, 2015
The staff was very nice and accommodating. We had a 7pm flight back and they were able to extend our checkout time by a couple hours and offered to let us use the spa to shower should we decide to use the pool before we left. Everyone was so nice! One our favorite hotels!! The grounds were beautiful too!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Very nice hotel

Posted Apr 6, 2015
Pros: Our 5 sided uniquely shaped room was very nice. The pool area and wait staff at the pool really made you feel like you were on vacation!
Cons: The bed I slept in probably needed to be replaced, felt a dip in the middle.
Location: We didn't venture off the resort except to go to Walgreens and the FroYo near there!
The grounds are beautiful and the rooms are unique and nicely equipped. Having two bathroom sinks was a nice plus. The pool was nice, but crowded. We were able to find chairs both days through.