Ratings based on 665 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified traveler from malibu CA
Posted Aug 15, 2014
A local said the location was near his business so I stopped in to check on one bedroom unit for 3 nights. Check in Sun check out on Wed I had checked rate on smart phone on way over. $105. The front desk could not quote a rate. They walked me to a lobby phone and connected me to off site reserv. Agent said $140 take it or leave it. My son sat at the lobby computer and using their equipment booked at $105. After no maid service I called and was informed only after 4 nights so no clean towels or room since we were only 3 nights. Internet never worked was told at least 6 times it would be on in the next hour. Sign on shower door let shower run 2 mins to warm. It took 10 mins for warm water. What a waste of water. Only Resturant was part of pro shop. Food was ok would not eat or stay there again.
for Everyoneby A verified traveler
nice resortPosted Aug 1, 2014
the room was very clean,bed and pillow were very soft,the golf course very nice
for Everyoneby A verified traveler from Alberta, Canada.
Still a good place to stay.Posted Jul 30, 2014
Pros: 1 bedroom condo. Landscaping and grounds. Very quiet at night for being so close to the Airport. Great food at the resturant.
Cons: Replace the rusty dishwasher rack. Clean the stained chair. Clean the pool the morning after a storm..
Location: Super easy to get to from the PHX airport, and just minutes away. Close to the Mills mall for shopping and lots of restaurants close by.
This property is starting to look a little dated. It is still a great golf Resort with a good location. We had a 1 bedroom again this time and the check in staff were as accommodating as they could be. We love that it is basically a 1 bedroom condo at a great price in the summer. There was a stain on one of the arm chairs and the dishwasher rack had a few rusty spots this time. Hope this is not a sign to come. We also missed the daily room cleaning this time as we stayed longer than a week. Had to ask for toilet paper and ran out of dish washer soap. Not a huge deal but a minor inconvenience.. Enjoyed the Happy Hour specials at the pool side bar though.
for Everyoneby A verified traveler
Phoenix TripPosted Jul 18, 2014
Cons: I need the money that was double billed credited to my credit card.
The experience was not good because I have been double billed. Expedia charged $584.36 to my credit card and then the hotel charge $438.26 to my credit card. There were no additional charges incurred at the hotel that would justify the double billing.
for Couplesby A verified traveler from Yuma, AZ
Great facility for an extended stayPosted Jul 1, 2014
Pros: Kitchenette, laundry well stocked. Beautiful and peaceful
Location: 10 minutes from Tempe, downtown. Shopping close by
Located close to downtown Phoenix/the convention center, easy access to the highway. Great family suites for a few days. Staff was super friendly. Reasonably priced.
for Everyoneby Ernestine from wilmington, DE
Convenient to airport, family and hospital we needPosted Jun 14, 2014
Pros: Location and amenities.
Cons: Housekeeping services.
Location: Location is great--near shopping and dining areas.
We found the hotel to be accommodating but in both our stays within a two week period we had to call and request housekeeping services on day we were scheduled.
for Everyoneby John from New Mexico
Nice resort, but needs upgraded customer servicePosted May 13, 2014
Pros: The golf course and the rooms; the overall resort outside was beautiful.
Cons: In room service and deep cleaning of carpets, as noted above.
Location: Shopping, convenient location to Tempe night life and good restaurants (altho 15-20 mins away).
We traveled to the Phoenix area to visit our son and new daughter in law, after their wedding last summer. We had stayed here before, about 5y ago, and enjoyed the resort, the golf course and the rooms/facilities, so re-booked it this time as the location was very convenient to our son's house. All accomodations were very good, and we enjoyed our round of golf immensely as the course was in perfect shape. The rooms were pleasant, altho my wife thought the carpet was in need of deeper cleaning. The main issues we had concerned staffing and service; when I was out golfing, she tried unsuccessfully to get room service for lunch and finally was able to get some food delivered after numerous phone calls and a wait of over an hour. The food was good, but there was no menu in the room and it was difficult to connect with anyone in the service area. The next day, we needed some coffee and breakfast, but they had no one on staff to serve the adjoining buildings. In talking with the front desk, we did get some coffee, but their menu was only addresses/phone numbers for offsite restaurants. Picky, but if we're going to spend $200-$300/night, we'd like some folks available for room service,preferably with 24/7 coverage and a menu in room. I realize they're in transition, but they seem to be in cost cutting mode, and need to re-focus on customer service.
for Everyoneby Agnes from Utah
Very nice golf resort and condo.Posted May 12, 2014
We have stayed at the Legacy Golf Resort previously. Both stays were very nice. We loved the condo, the pool area, the grille restaurant and other amenities. The only thing that would have improved our stay would have been a new sofa sleeper. It was in marginal shape and we needed it for our 2 teenage sons. The front desk quickly supplied us with a rollaway which really helped remedy the situation. We would definitely stay here again!
for Personal Eventby Shirley from Colorado
Nice StayPosted May 7, 2014 on Hotels.com
The hotel was very nice, including the pool. However, some rooms are very far away from the amenities. Hotel staff was nice. Hot water in showers is hit or miss. All products are environmentally friendly, but body soap was extremely harsh on my skin. Overall the hotel was very nice and relaxing!
for Overnight Stay Before Destinationby JSB from Mid-West
High Quality Experience at a Great PricePosted Apr 25, 2014 on Hotels.com
My wife and I spent one night at Legacy after visiting family elsewhere in AZ, and before flying back to our mid-west home. Wished we would have scheduled a couple more days at Legacy. We loved the quality of the resort, the SUPERB guest service and especially the feel/size/amenities of our room. (And we had a small lock-off room) We travel a lot; and we're picky about our hotels and bed & breakfasts. The Legacy staff's attention to making our short stay here a quality experience was across the board - over the top. Next time we're in Phoenix, it's the Legacy.