Ratings based on 637 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby Donna from Ohio
Nice resort, great atmosphere.Posted Mar 6, 2014
Really nice resort, only complaint was not enough "convenient" parking in the evening. Very good, friendly staff. Nice pool, immaculate course.
by Jeff from Seattle Wa.
No service!Posted Mar 5, 2014
We have stayed at this resort four times. This time it was terrible! We love the size of the rooms, but the staff has went down hill over the last few years. The maid showed up at eight in the morning the first day, and I asked her to come back in about an hour and we would be gone. We didn't see anyone until the third even though we called the second night and asked why we hadn't. They told us they were just busy. The third day they did clean our room but didn't fix the shower that would not drain. The next night we heard pounding on the door at one in the morning and when we answered it was security and they said we were to loud, we had been in bed since ten. For the price they charge we could have stayed someplace that would have treated us right. After talking to the other guest at the pool who had the same problems, we won't be staying there anymore.
by Angie from calgary
Not nearly enough insulation in the walksPosted Mar 1, 2014
We could hear the people all around us even when in the bathroom. Very uncomfortable hearing strangers conversations when in the bathroom. Parking tough after 5pm.
for Familiesby A verified traveler
Clean, beautiful, friendly! Amazing staff!Posted Feb 25, 2014
Pros: Location, cleanliness and staff.
Cons: Everything was great, no improvements needed.
Location: South Mountain Park was a pleasant close-by surprise. Beautiful views and possible hikes. Rustler's Rooste restaurant was a lot of fun, good food.
Our experience was wonderful. The resort is tucked away for solitude in Phoenix, near South Mountain. Beautiful accommodations, from our own room to the much-visited pool. The staff was kind and extra helpful when one person in our group became ill. Can't wait to come back here. So glad we stayed here!
for Familiesby MP from Canada
Family orientated hotelPosted Feb 20, 2014
Pros: Fairly quiet hotel, meals were enjoyable. Sports activities besides golfing were easily accessible.
Cons: More parking spots. Walking paths as you can not walk on the golf course.
Overall experience was very positive. Enjoyed the golfing, restaurant, shuffleboard. Missed walking paths.
for Everyoneby ed from Ottawa Canada
Beautiful hotel and propertyPosted Feb 18, 2014
Pros: Easy access good parking quiet at night friendly staff
Cons: Service in dining room (club house) and lack of specials after early bird servings
Location: If you stay hear unless you play golf you must have a car
Every thing was great and the golf club is to kill for the same for the grounds and pool
for Everyoneby A verified traveler
Very nice hotel, pool and golf coursePosted Feb 16, 2014
Pros: wonderful room, nice pool and golf course.
Location: centrally located.
Nice room, clean and well kept. Resort is very centrally located. Pool and golf course very nice.
for Everyoneby Stan
Father and son 2014 golf vacationPosted Feb 13, 2014
Everything was perfect - our third year and always totally satisfied and more!
for Everyoneby A verified traveler
Close to lots of stores and restaurantsPosted Feb 13, 2014
This place had a great little restaurant. The only thing we don't like is the timeshare thing. We just need to learn to say no thank you. It was a great place to stay though.
for Everyoneby Baba from Canada
Good location for getting around Phoenix.Posted Feb 11, 2014
Pros: Close proximity to destinations we were going to, i.e. golf, downtown, outlet malls, etc. Was clean and relaxing.
Cons: Better sound proofing - we were woken up by doors slamming. A few repairs needed to be done in our unit, closet door, dishwasher and fridge wobbly
Location: Walking trails, restaurants, golf, easy access to shopping and sites as well as airport
Enjoyed having a patio to soak up the Phoenix sunshine. Everything we needed was available to us. Check-in however was frustrating and lengthy. We were, however, given a package of information from the Concierge upon our arrival that was helpful for our stay. This is a time share property as well - we did go to a presentation (new experience for us) and found the gentleman speaking to us to be very professional and informative and it gave us the opportunity to have a tour of another suite.