Ratings based on 691 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
NIce hotel convenient to fountainPosted Aug 1, 2015
Pros: great location -had an excellent special rate for summer
Cons: carpet is a bit old
Location: in town center, good restaurants nearby and close to downtown Scottsdale
needed a hotel in town on short notice and this one was very convenient
for Everyoneby A verified traveler
Posted Jul 26, 2015
It was a little farther then I expected but we'll worth the stay... The rooms were nice and very friendly staff..
for Everyoneby A verified traveler from Arizona
Nice HotelPosted Jun 25, 2015
Pros: affordable, friendly, quiet, big suite rooms, convenient suburbia location
Cons: elevators needed cleaning
Location: There's a park across the street with a kids' splashpad, a pizza restaurant, Mountain Coffee, and shop center. Denny's and Saddle Bronc Grill nearby.
Upon check-in, they gave us a free room upgrade without even having to ask, so we had a King bed, suite room which included refrigerator, microwave, good size living room area. Service throughout the hotel was friendly and helpful. Hotel seems a little older, but we enjoyed that it was always nice and quiet. We ate dinner in the hotel restaurant where the food was affordable, but cafeteria quality. There is a beautiful park just across the street with a lake and a large fountain that shoots high in the air once on the hour and we enjoyed a sunset stroll down its winding paths. For kids, this park also includes a good-sized splashpad and ducks to feed. We enjoyed our stay and would stay here again.
for Everyoneby A verified traveler from SLC, Utah
Enjoyed our stayPosted Jun 15, 2015
Pros: Nice location, quiet, friendly and efficient staff. This is a nice hotel for the price.
Location: Fountain Park has walking paths, playground, splash pad, restaurants, shopping. More shops and restaurants are within walking distance.
Nice location in Fountain Hills, directly across the street from Fountain Park. Close to shopping, restaurants, everything you want. Would definitely stay here again.
by A verified traveler
Posted Jun 15, 2015
Pros: Close to where I needed to be.
Cons: Update rooms, clean carpets, tell customers why they were given a handicapped room.
No staff to be found in restaurant in the morning for coffee. Room was ok, but was given a handicapped room with a seat in the shower that was filthy. Rusted on the underside and creaked. Did not need a handicapped room and booked well in advance of trip. Room was hot and stuffy and dark. Air conditioner worked but kept shutting off.
for Everyoneby A verified traveler from phoenix az
Very nicePosted Jun 10, 2015
Very clean and good location. We were pleasantly upgraded upon check in. The staff was nice and the restaraunt there was pretty good too. Would definitely stay there again.
by A verified traveler from s. calif
Needs a lot of upgradesPosted May 22, 2015
Pros: Not much
Cons: Spend money
Location: Nothing that I was interested in
The rooms were in terrible shape--Bad carpeting, missing stuff in bathroom
for Everyoneby A verified traveler from Chatsworth, ca
Family visit. Love being across from the fountainPosted May 21, 2015
Cons: repair leaky bathbub
Room was very clean and comfortable. Desk personal were very helpful. Love the location across from the Fountain and park. Lots of shops near and walking trails. Thank you, D
for Everyoneby A verified traveler from Atlanta, GA
Wonderful stay!!!!Posted May 21, 2015
My mom and I enjoyed staying here. The staff was great and helpful, the room was spacious and clean, and we thoroughly enjoyed our meals at the Fireside Grill. I would highly recommend this hotel to anyone who is visiting Fountain Hills Arizona.
for Everyoneby A verified traveler from Laughlin, NV
Better than expectedPosted May 21, 2015
Great location, friendly and helpful staff and decent room for the price. After reading previous reviews, I was concerned but then pleasantly surprised! Could it use an update? Probably...but it was perfect for our needs. I will stay there again for sure.