Outdoor pool

Reviews of Marriott's Canyon Villas

3.5 out of 5
Marriott's Canyon Villas
5220 E Marriott Dr, Phoenix, AZ

Reviews

8.4

Very Good

Rating 10 - Excellent. 90 out of 175 reviews" "
Rating 8 - Good. 45 out of 175 reviews" "
Rating 6 - Okay. 17 out of 175 reviews" "
Rating 4 - Poor. 17 out of 175 reviews" "
Rating 2 - Terrible. 6 out of 175 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

James

Stayed 1 night in Jan 2024

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was spotless, ready on time. Customer service was great. We could hear our neighbors.
Stayed 4 nights in Jan 2024

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

adeel

Stayed 2 nights in Sep 2023

8/10 Good

Roxanne

Traveled with family
Liked: Room comfort
Bathroom had odor from drain, did not like being called 3 times being pressured into timeshare presentation.
Stayed 2 nights in Sep 2023

6/10 Okay

David

Stayed 1 night in Aug 2023

4/10 Poor

Spenser

Traveled with family
Disliked: Room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Axel

Stayed 8 nights in Jul 2023

4/10 Poor

Melissa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like the staff in the front desk. They were rude and not compassionate at all. It might have been because we are Hispanic people. Also, the room was really small that we stayed in. The other thing is that in order to go to the JW across the street we had to not only pay for parking, but had to wear a bright yellow wrist band so everyone at the JW knew weren’t staying there. The bathroom at the JW was disgusting. When we checked out I tried to tell the girl things that we felt were not good and she blew us off and said she was sorry but in a sarcastic way! We will NEVER stay there again because of the way we were treated!!!!
Stayed 5 nights in Jul 2023

4/10 Poor

Kimberly

Traveled with family
The facility was doing maintenance or cleaning the room above us all night making sleep near impossible.
Stayed 1 night in Jul 2023

10/10 Excellent

Leticia

Stayed 1 night in Jul 2023

10/10 Excellent

Evan

Stayed 3 nights in Jul 2023

10/10 Excellent

Laurita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place we a good time
Stayed 1 night in Jun 2023

10/10 Excellent

Makala

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Only problem I had was a little miscommunication on our luggage being delivered to the room. Zac and the manger on duty was very hopeful and pleasant.
Stayed 4 nights in Jun 2023

8/10 Good

Rebecca

Liked: Cleanliness
Stayed 1 night in May 2023

4/10 Poor

Katarina

Business traveler
Disliked: Amenities, property conditions & facilities
When a four star property doesn’t have complimentary tooth brush. Outdated rooms. Dirty coffee maker.
Stayed 1 night in Feb 2023

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it's a very nice property well located and quite well maintained. Easy access to anywhere one would want to go.
Stayed 4 nights in Sep 2022

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Air conditioning went out not good when living in phoenix. Spent the night at this amazing resort a few blocks from out home. Beautiful property, well maintained and a real feel of luxury. Went to JW on the same property for dinner at Tia Carmen. Best chicken I have ever tasted, kids meals were amazing. High price but a shareable meal to spread the cost. Highly recommend.
Stayed 1 night in Aug 2022

10/10 Excellent

Camrron, Cave Creek

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort for people of all ages!!
Stayed 1 night in Aug 2022

8/10 Good

Jill

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We very much enjoyed our stay and our room was so spacious beautiful! I definitely would come back for another staycation
Stayed 2 nights in Aug 2022

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, room comfort
Marriott's Canyon Villas are an incredible place
Stayed 7 nights in Jul 2022

6/10 Okay

Brad

Traveled with family and small children
Disliked: Amenities
very isolated from the main hotel. very different than expected. not as nice as I expected and limited offerings
Stayed 6 nights in Dec 2021

10/10 Excellent

Alexis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great spot for a family. My kids and I loved the pickle ball court and ping pong. They give you access to the JW Marriott across the street with a lazy river, etc. All of the staff were so kind and helpful.
Stayed 4 nights in Dec 2021

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, room comfort
Great place for families!
We stayed here last minute due to an unexpected trip. Was was unexpected was how great this place was. From top to bottom, very happy with our stay and would highly recommend it.
Stayed 2 nights in Sep 2021

10/10 Excellent

judy

Liked: Cleanliness, room comfort
Highly Recommend
A great stay. Condo was beautiful and spotless, as was the complex. Loved the covered parking. Convenient to shopping areas and restaurants. Pools, spas, gym, cafe fantastic. Staff friendly and always ready to help. I thoroughly enjoyed every minute of my stay. Will definitely back.
Stayed 7 nights in Sep 2021

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great property, pools, waterfalls, lazy river, restaurants ! Super helpful and friendly staff. Loved it cant wait to return for longer stay
Stayed 1 night in Sep 2021

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, room comfort
New upscale studio style room. Beautiful pool area
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property pool was beautiful had different drink specials daily and each day there are activities your kids can do around the property One day was slime making, free snow cones for the kids, volleyball, corn hole games a bbq if you want to stay in fire pit to roast marshmallows in the evening. Enjoyed our stay room was clean and had a balcony outside entrance was helpful. Staff was courteous.
Stayed 2 nights in Jul 2021

10/10 Excellent

Sandi

Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
My car was hit in the parking lot by someone that drove off. Other than that the property and the experience there was very good.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great amenities, and also access to jw marriitt
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We arrived around 4pm as this was check in time. They told us our room was not ready. We had to wait an hour or more to check in, which doesn't sound like much, but when check in is already as late as 4pm, it was upsetting. Especially when you have a very tired little kid. Also, it would have been nice to at least have someone come in and get our garbage. I know we are in the Covid times, but come on.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and safe. Staff were friendly. Pool was great!
Stayed 5 nights in Jun 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures do not reflect the rooms. This was by far the worst Marriott I have ever stayed at. I didn’t realize Marriotts could be this bad. It was really a motel with the Marriott name. Rooms smelt bad and were very outdated. We tried to upgrade but they wouldn’t let us because we booked through Expedia.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Advertised 1 bedroom Suite got 1 room
Stayed 4 nights in Jun 2021

10/10 Excellent

Maysoon

Traveled with family
Liked: Cleanliness, room comfort
Just Awesome!
We had such a great time! So many activities for my family. Kept us busy with so many arts and crafts, swimming and so much more! The staff were outstanding! Loved loved loved it!
Stayed 7 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
everything was good ..but there is no to many options of transportation inside the place
Stayed 1 night in May 2021

4/10 Poor

Verified traveler

Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
I found the patio door unlocked upon my arrival. Shortly after I arrived, some sketchy man knocked on my door saying he was "security" and needed to "check my batteries." I am elder and alone - not a safe feeling situation. An unidentified extra $50 showed up on my bill after checkout. I won't stay there again.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bath tub was really nice. I really wish we had atleast water waiting for us in the room.
Stayed 1 night in Apr 2021

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021

4/10 Poor

rodolfo

Disliked: Room comfort
The dated place
Very dated. Poor decor. Old looking. No service
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
These villas need some updating. Pool was nice however I think we would choose another property next time.
Stayed 4 nights in Feb 2021

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, room comfort
Beautiful Pool
We love Marriott Villas! We’ve stayed at Newport Villas, Kauai Villas and now The Canyon Villas in Arizona! They always have great pools, spacious rooms, and are always clean with a fun environment! Very close to Desert Ridge Shopping, Scottsdale Quarter & Kierland shopping & great restaurants! Very happy with Marriott Villas!! They also did a great job with social distancing and requiring masks which we appreciate! Highly recommend!!
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, room comfort
Villas...a home away from home
I had a quick but wonderful stay here. Finding the villa was a little tough and the front desk could have explained that a little better but overall the Marriott Canyon Villas are immaculately maintained, spacious and conveniently located to lots of restaurants, shopping and activities.
Stayed 1 night in Aug 2020

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, room comfort
Pool is glorious, the bowling alley is awesome and the restaurant is fabulous
Stayed 1 night in Jul 2020