Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Excellent kid friendly vacation spot.Posted Nov 4, 2013
We came down to Phoenix for a pre-winter pool vacation with our two little girls (3&5). The Villas were the perfect setup with two bedrooms allowing my wife and I to have some quiet relaxation time as well. The shuttle to the main Marriott resort was a nice benefit, but the main resort was only a five minute walk away from the villa. The pools on the Villa premises were excellent as well and, other than the lazy river at the main resort, there really is not a need to go over the the main resort. We actually preferred the bar and food service at the Villas over the main resort. The only negative note was the fact that our kitchen sink faucet head was missing. Completely. It was quite a surprise to get a shot of cold water to the chest when I went to get a drink of water at midnight. To the resort's credit, this was fixed immediately. We will be coming back to stay without a doubt. In fact, my five year old cried when we had to leave for the airport.
for Everyoneby Toni
Great vacation spot / family friendlyPosted Sep 17, 2013
Cons: The poolside Bar & Grill could be open the same hours as the pools .
Location: Great location with shops & such near by .
Everything was great , clean rooms , friendly & very accommoding staff ... Beautiful pools & grounds.
for Familiesby A verified traveler
2 night vacation with familyPosted Aug 10, 2013
Great place for a 2 and 3 year old. Hotel has a large central pool with water volleyball and basketball. On one end of the resort is a small children's pool that is shallow (up to 18") with a nearby splashpad.
for Business Travelersby Lisa from Michigan
Posted Apr 17, 2013 on Hotels.com
The room was very nice, however was very displeased with our location. I had requested mountain or pool room, and was place in front of a wall. They moved me to room next to busy street. When I called front desk manager said he would move us but would charge $90 for cleaning fee. We left, shortened our stay there by two days. We did not feel like we wre treated right.
for Overnight Stay Before Destinationby A verified traveler from Los Angeles
Nice viewPosted Mar 18, 2013 on Hotels.com
Hotel manager did not know how to input guest from booking online to his booking system, kind of slow, we got to hotel at 11:30 pm , we got our room until 1:45 am, (we were unable to get into our rooms because of this,) we didn't get to sleep till almost 2:30 am, this was the worst experience ever, the hotel room was great, I feel that if you are going to leave someone in charge they should be completely trained and deliver the best service, after all this room was not really cheap.
for Everyoneby A verified traveler from Colorado
Great hotel!Posted Oct 8, 2012
Staff was great. Bed was comfortable. View was fantastic. Grounds and pool were gorgeous. Loved having the space in the Villas!
for Everyoneby Maria from El Paso, TX, USA
Would think twice about staying againPosted Aug 13, 2012
Pros: The pool & hot tub. Being able to to across to the JW. It was awesome!!!!
Cons: Our room
Location: Not too difficult to find.
The premises were beautiful.The pool was great and the staff at the outdoor bar was great also.Our room was disappointing however for what we paid. It was not very roomy.Our shower didn't drain, we didn't have coffee.
for Everyoneby A verified traveler
Nice stay.....Posted May 31, 2012
Pros: Quiet location of suite. Next to excellecent golf course.
Nice stay. Suite was in quiet location of the resort. Nice pool and bar area. Good location for shopping trip to Desert Ridge Mall, and also short drive to Paradise Valley Mall. Close to a number of excellent golf courses including Wildfire on doorstep. Didn't use the Desert Ridge hotel facilities so can not comment.
for Everyoneby Linda from Weirton, WV
Absolute paradisePosted May 28, 2012
Pros: Everything about this resort is wonderful. You can use the facilities of the JW Marriott also, which they will shuttle you to.
Location: Excellent location close to everything & the 101 freeway. CVS Rx, Albertson's, many other amenities within 1/2 mile.
One of the best Marriott's I've ever stayed at. Villas were spacious, kitchens have granite counters, the shower was amazing, staff great & very willing to make your stay a wonderful one! Had the USA Today delivered to my door every morning at no charge. 3 glorious pools to choose from, one just for the kids & quite large! Close to Desert Ridge Marketplace (excellent shopping/eating, by the way) & the 101 freeway. 2 exits away from Scottsdale Road & MORE eating & shopping!!! Overall, I would choose this resort every time I go to Phoenix, which is usually once a year.
Recommendedby A verified traveler from sioux falls SD
hotel stayPosted Jan 27, 2012 on Hotels.com
I loved having seperate sleeping quarters. Especially for a long stay I would choose this hotel again.