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Reviews of Motel 6 Mesa North

2 out of 5
Motel 6 Mesa North
336 W Hampton Ave, Mesa, AZ

Reviews

6.6
Rating 10 - Excellent. 278 out of 1000 reviews" "
Rating 8 - Good. 236 out of 1000 reviews" "
Rating 6 - Okay. 168 out of 1000 reviews" "
Rating 4 - Poor. 115 out of 1000 reviews" "
Rating 2 - Terrible. 203 out of 1000 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nesar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled, unfriendly staff. Only some people had to pay deposit for using an Iron others were free dont know why.
Stayed 1 night in Apr 2024

4/10 Poor

Nicole

Traveled with family
There are a lot of roaches here.
Stayed 2 nights in Apr 2024

4/10 Poor

TERRENCE

Traveled with family
Disliked: Amenities, property conditions & facilities
This is not a hotel to go to when you are on vacation. All of the people staying there are living there. There were homeless people in the parkway outside of the hotel. I way overpaid for this hotel. This is my second bad experience with Motel 6 and will probable will never stay at one again.
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Traveled with family
Disliked: Amenities
Convenient location
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Anna,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Marc,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Farhad, Del Mar

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Actually pretty good
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Pedro, Thank you for the 5-star rating!Natalie #Team6

6/10 Okay

Mercedes

Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi MercedesThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Ernest

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great price and comfortable rooms
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi ErnestThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Samuel, Thank you for positively rating your stay!Natalie#Team6

6/10 Okay

Phyllis

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 4, 2024
Hi Phyllis, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

4/10 Poor

myria, Wilson

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our stay ended up being most of the time peaceful. I was disappointed with what does not come with the property for the price of $188 a night. It did offer a bar of soap, an ice machine that would only provide shaved ice, and a bottle opener attached to the sink vanity. The bathtub, TV console, and dining table all had burn stains. Weird in our minds since we requested a non-smoking room. With that price, it does not provide a small fridge, microwave, shampoo, or hair dryer. We paid extra for a queen bed but were given a full/double bed. Hopefully, it was just bad luck on our part.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Candace

Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dark, no lighting, felt very unsafe. Sketchy people coming and going. Doors that looked kicked in. The only good thing was the woman at the front desk who kindly cancelled my reservation for me when I told her how unsafe I felt. Crazy as it seems, a block away is motel 6 mesa south…totally different, clean, well lit, no creepy people in the parking lot.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Candace,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Edward

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
~$200/ night total was too much for a loud, (other customers and also sirens all night from nearby Police station) place is aged, cigarette burns on drapes, bedspreads and tub, heat didn't work.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 21, 2024
Hi Brandon, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Stephen

Traveled with partner
Disliked: Staff & service
Things would have been fine except someone made a mistake and checked us out 2 days early. Medications, personal items and my C-Pap machine were handled by unknown people and placed in storage. The lady at the front desk blamed us for their mistake.
Stayed 4 nights in Feb 2024
Response from Nancy Y. on Mar 19, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

German

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad, dirty
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 11, 2024
Hi German,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Christianna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Despite the check in process being overwhelming after the long trip, it was a very good experience. The pool was clean, the rooms where well kept, and the parking lot was well lit.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Christianna,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Devin,Thank you for the amazing review!Maz K.#Team6

10/10 Excellent

Leana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Leana,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

Michael

Traveled with partner
Disliked: Property conditions & facilities
Mattress was caving in! No fridge, microwave or coffee/tea in the room! All for the bargain price of $200/night!
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Michael,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Rhiannon

Traveled with partner
The rooms were decent, but the lights flickered and even the non-smoking rooms smelled like cigerettes. The neighbors were unbelievably noisy at all hours of the day and night. Loud men hung around outside and acted very creepy, which made me feel unsafe as a woman checking in and out alone.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi RhiannonWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

10/10 Excellent

Gerikka

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi Gerikka,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Tania

Stayed 1 night in Feb 2024

4/10 Poor

Dolores

Disliked: Property conditions & facilities
Na
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 13, 2024
We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Jennifer, Waddell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place to stay. Bed isn’t that comfortable, otherwise it’s clean and everything worked well (tv, fridge, etc). Would stay again.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 13, 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Theresa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the people who work here! The lady that does the rooms at check out time is cool and so nice and the ladies who work the front office are really cool and so nice and understanding and funny at times! They all have a sense of humor unlike some motel staff at other places that look like they have a stick up you know what! For reals.. You gotta have fun even when your at work and if you don’t then your not happy at your job! I always try to have fun in everything I do and if someone has anything to say about it then so be it I don’t let anyone bring me down and that’s just me! Anyways this is one of my favorite motel 6 in Arizona and the other one is in Apache junction! Thank you
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 13, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check-in
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

DeAnna

Traveled with family
Liked: Staff & service
The room was fairly clean, and the beds and pillows were really comfortable. The property itself is a little run down, and I made sure to keep all locks on the doors, as the area was a little questionable, but I didn't have any safety issues. I did have a very noisy neighbor that woke me up at 3am, so i called the office and they came out to bang on their door and tell them to be quiet. This happened again an hour later and finally they were quiet. But the noisy neighbor wasn't the motel's fault. I just wanted a cheap room and that's what I got, but i probably wouldn't stay here again.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi DeAnna,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Theresa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super cool and have a sense of humor and allow pets that’s a super plus in my eyes
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Theresa,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

Theresa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the room location
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Theresa,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

Theresa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying here cause the staff are really nice and they will work with you when you do what you say your gonna do.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Theresa,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

8/10 Good

Donte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jerry

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Eric

Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bad
The a/c wasn’t working. The office said they wouldn’t move us to another room. Very uncomfortable
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 23, 2024
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Desmond

Stayed 1 night in Dec 2023

10/10 Excellent

Edwin

8/10 Good

Xueying

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Sheila MOD on Jan 1, 2024
Xueying, thank you for your review, it helps us in making sure we are taking care of your needs. Hope you stay with us again

10/10 Excellent

Jamon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sheila, Assistant Manager on Dec 17, 2023
Jamon, thank you for the review. We rely on what our guest say about us so that we can improve if needed. Hope to see you in the future

2/10 Terrible

Jim

Stayed 2 nights in Dec 2023
Response from Sheila MOD on Dec 17, 2023
Jim, we are sorry to hear that your stay was not what you expected. We will work harder in trying to address the issues you had. Thank you for your comments

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sheila, Assistant Manager on Dec 17, 2023
Thank you for your review.

10/10 Excellent

Shalee, Mesa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sheila, Assistant Manager on Dec 17, 2023
Shalee, happy to have you give us a review. We love to hear from our guest.

10/10 Excellent

Zackary-john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sheila, Assistant Manager on Dec 17, 2023
Zackary-john, thanks for your review on us, we work hard to achieve good ratings for they are so important. Hope to see you again soon.

10/10 Excellent

Bruce

Stayed 1 night in Dec 2023
Response from Sheila MOD on Jan 1, 2024
Bruce, thank you for taking the time do review us. We greatly appreciate it.

2/10 Terrible

Jonathan

Stayed 1 night in Dec 2023
Response from Sheila MOD on Jan 1, 2024
Jonathan, we're sorry your stay with us was not what you expected. We are always working on bettering ourselves for our guest. Thank you for your review

10/10 Excellent

Jamon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 12, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

Nicholas

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Roaches in the bathroom and extremely noisy neighbors (all around), but staff was quick and professional.
Stayed 2 nights in Nov 2023
Response from Sheila, Assistant Manager on Nov 19, 2023
Nicholas, thank you for taking the time to review your stay with us. We are aware of the issues you had mentioned and we are doing our best in addressing them.