Ratings based on 437 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

DBacks game

Posted Jun 25, 2015
Beautiful property, friendly and helpful staff. The only issue was regarding the honor bar but was resolved immediately by management.
Comment from Hotel Management
Jul 10, 2015 by Devin, Hotel Management
Jill- Thank you for joining us for the DBacks game! Sorry about the minibar issue... Glad we were able to resolve it rather quickly. Come on back for a game anytime!
5 out of 5
Recommended
for Everyone
by A verified traveler from El Centro

Great place

Posted Jun 25, 2015
Awesome hotel to stay over night, in the heart of downtown and walking distance to restaurants
Comment from Hotel Management
Jul 10, 2015 by Devin, Hotel Management
Nick- Thank you for the review! We look forward to having you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2015
Everything was great wich there were more smoking areas
Comment from Hotel Management
Jun 9, 2015 by Devin, Hotel Management
Happy to hear that everything was to your liking! Thank you for staying!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 2, 2015
Great hotel...we have a great experience, staff was great..
Comment from Hotel Management
Jun 9, 2015 by Devin, Hotel Management
Well, thank you for the GREAT comment!
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Posted Jun 1, 2015
Great location and great hotel experience in a downtown setting.
Comment from Hotel Management
Jun 9, 2015 by Devin, Hotel Management
Austin- Thank you for taking a moment to share your thoughts with the world! We are happy to hear you enjoyed your stay.
4 out of 5
Recommended
for Other
by A verified traveler from Seattle

Very Clean, Nice Hotel, NOT FOR KIDS!!! Singles

Posted May 28, 2015
Pros: The rooms are clean and everything seems very close to hotel. Good eats, Nice shopping malls, sporting events and world class zoo.
Cons: The parking is terrible. Valet don't use it. So many people just there to party. It's the same price to park your own car.
Very Nice Hotel, It's in downtown area right across the street from the baseball field and the basketball arena. We were only in town to visit some retired friends and take or 2, and 4 year old to the zoo for a long weekend. The pool area is nice and clean. Don't let the pictures fool you tho! It is a party pool at all times during the day!!! It seems to be open to anyone too, hotel guest or not. If you like a vegas and can't afford to gamble this the place for you. haha!!!
Comment from Hotel Management
May 30, 2015 by Devin, Hotel Management
Thank you for sharing your experience! During summer holiday weekends; the pool can become quite an active place. While it may be more of a 21+ crowd over these specific times, we never want to discourage families from enjoying the pool at any time. We hope to see you all again in the future!
4 out of 5
by A verified traveler from phx

No breakfast or tea or coffee at the room

Posted May 28, 2015
Everything is good but no breakfast or trat in the room
Comment from Hotel Management
May 31, 2015 by Devin, Hotel Management
Thank you for the review! Our In Room Dining department serves 24 hours a day… Breakfast, lunch, and dinner. We will be sure you have everything you need for your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome!

Posted May 4, 2015
They always go above and beyond here! I've stayed here before and it's always awesome!
Comment from Hotel Management
May 13, 2015 by Devin, Hotel Management
Thank you for returning to us!
5 out of 5
Recommended
for Couples
by A verified traveler

Amazing!

Posted May 3, 2015 on Hotels
The Palomar is always my go-to hotel when we stay in phoenix. There are so many complimentary hotel amenities like a wine tasting, a night cap, etc. The pool there is awesome too.
Comment from Hotel Management
Jul 18, 2015 by Devin, Hotel Management
I see you've learned of our 'night cap'... Very nice! Thank you for the stellar review. We will see you next time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff was so friendly, helpful & welcoming!

Posted May 3, 2015
I have never experienced hotel staff who were so engaging with their guests. It created a very welcoming environment . They displayed a genuine interest in their guests and the experience of that guest. Hotel was very nice and I loved the relaxing atmosphere of the pool and dining area on the second floor. Thank you!!
Comment from Hotel Management
May 13, 2015 by Devin, Hotel Management
Wow! We always love hearing great comments regarding our staff. So glad to hear you enjoyed your stay. See you next time!