Ratings based on 266 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Phx
Great StayPosted Sep 22, 2014
Only stayed one night but very impressed. Would definitely stay again.
for Everyoneby A verified traveler
Excellent stay close to u.s. airwaysPosted Aug 13, 2014
It was a blast close to restaurants and u.s. airways a great plus.
for Business Travelersby A verified traveler from Phoenix
Amazing servicePosted Aug 4, 2014
Pros: Loved the location, the decor, and the service
Cons: Blue Hound Restaurant hours of operation
Location: Chase Field, bars, restaurants are all near by
This hotel is beautiful, located near restaurants, and has fantastic service! We got a very spacious deluxe king room with a gigantic soaking tub. We had room service late in the evening after a Diamondbacks game (Chase field within walking distance) and it was reasonably priced and very flavorful. The staff go out of their way to be accommodating and friendly.
for Everyoneby A verified traveler from Puerto Rico
Nice location, pretty hotelPosted Aug 4, 2014
I think that the best feature of this hotel is location, then its look, as it is very trendy and modern. Regarding the room, the beds were awsomely comfy! I loved it! My only complain was that the tv remote control was not working properly and the tv went dead on the last night. However, I didn't stop at Phoenix to see tv... just wanted to make the note since it is included in the room price... So in summary, great choice.
for Everyoneby A verified traveler from Vacaville, CA
Fabulous hotel & location in downtown Pheonix, AZPosted Jul 28, 2014
I was greeted by friendly staff, went up to my gorgeous room, scoped out the living room & the fabulous pool area. My room was amazingly clean, with modern amenities. This hotel is close to many restaurants & shops. Great location & price. I'll definitely be staying here again & checking for Kimpton Hotels whenever I'm traveling.
for Familiesby A verified traveler
Posted Jun 24, 2014 on Hotels.com
by A verified traveler from Phoenix
Nice hotel but OUCHPosted Jun 23, 2014
Had a staycation here to catch a diamondbacks game and stay downtown. Staff was super nice and hotel is pretty. We had a great view of the stadiums. Now the bad. Shower was designed with extremely slippery tiles, beautiful tiles, no traction at all. I looked for a bath mat to help but found nothing. After soaping up I slipped and managed to catch myself but my back took the brunt of fall against wall. I guess it could have been worse. One other note the parking is a bit confusing especially on a busy night. Plan ahead.
Comment from Hotel Management
Jul 1, 2014 by Devin, Hotel Management
Steven- Thank you for taking the time to review our property! I am very happy that you enjoyed the game and I will certainly pass on the kind words about our staff. I appreciate you letting us know about the close-call in the shower… While the tiles usually provide sufficient traction, we will definitely take another look. We do provide towel mats for outside of the shower, but also have in-shower mats available upon request. Looking forward to your next staycation! Thanks, again.
Recommendedby A verified traveler
Posted Jun 19, 2014 on Hotels.com
for Business Travelersby A verified traveler
Posted Jun 19, 2014 on Hotels.com
for Everyoneby Jan from Alexandria VA
Loved it. Wish I hadnt waited till day 3 (and lastPosted Jun 11, 2014
Pros: Location was great. Comfortable, stylish. Loved the Blue Hound, the pool bar, the pool area....very nice staff, efficient.
Cons: The cleaning people could have paid more attention. Like, put the ironing board away. Throw away old coffee cups sitting on the counters...
Location: I was there on business and needed to be at the convention center everyday.
It was perfect all the way around. Really comfy room, lovely surroundings, beautiful pool area. Convenient restaurant/bart with GREAT food. All interactions with staff were excellent. Had my cab waiting when they said they would when I came back from the convention center to head to the airport...