Ratings based on 391 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Milwaukee WI

Get away in the heart of the city.

Posted Apr 25, 2015
Lovely stay at boutique hotel in the heart of the city. Daily free wine hour with flatbreads and exceptionally friendly, approachable staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Donwey, CA

We will be back

Posted Apr 12, 2015
Pros: The decor, location, staff.
Cons: Expanded room service menu.
Location: Near Chase Field. About a 5 minute walk. Several restaurants and bars nearby.
I mean this in a good way. The staff was annoyingly nice and accommodating. The room was more than my wife and I expected. The lobby, elevators and corridors were nice and clean. The decor was nice. Great overall. We were only here for one day/night for the Dodger game down the street. This hotel and the immediate area gave us a good impression of Phoenix.
Comment from Hotel Management
Apr 14, 2015 by Devin, Hotel Management
So glad to hear you enjoyed yourselves here at the Palomar! We love that baseball season is back in full swing… we look forward to your next game!
5 out of 5
Recommended
for Everyone
by A verified traveler

Really nice hotel, great for the price

Posted Apr 10, 2015
Pros: Cool style. modern and hip with affordable price
Location: Close to many restaurants
Nice view Really nothing negative to say about my experience the room was great and spacious and clean The staff was friendly and welcoming
Comment from Hotel Management
Apr 14, 2015 by Devin, Hotel Management
Thank you! We really do have some of the best views around. Thank you for choosing to stay with us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Diamondbacks Opening Day

Posted Apr 8, 2015
Location: Walking distance to Chase Field and the US Airlines Arena.
We had a short, one day visit, to go to the Arizona Diamondbacks opening day game. Really like this hotel. Clean, cool styling. Great staff.
Comment from Hotel Management
Apr 14, 2015 by Devin, Hotel Management
Well you'll have to stay longer next time! Thank you for the kind words and great review. See you next time!
5 out of 5
Recommended
for Families
by A verified traveler

Nice dog friendly hotel. Great location downtown

Posted Apr 7, 2015
Perfect stop on our way to Santa Fe roadtrip over Spring Break. Lots of great dining options.
Comment from Hotel Management
Apr 14, 2015 by Devin, Hotel Management
We love our four-legged guests! Thank you for making us a stop on your trip. =)
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel close to Convention center & Arena

Posted Mar 28, 2015
Very clean well kept hotel. Very nice rooms and very comfortable. This is where I am staying the next time I am going to Phoenix.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson

Nice downtown located

Posted Mar 17, 2015
I was there for a concert, very convenient location.
Comment from Hotel Management
Mar 25, 2015 by Devin, Hotel Management
Just a short drive from Tucson... lots of great concerts coming up soon... (hint, hint)
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Downtown Location

Posted Mar 10, 2015
We have stayed at Kimpton hotels before, the Hotel Palomar did not disappoint. Room was great, restaurants onsite were awesome the Lustre lounge on roof top was really fun. We had an awesome experience. We ate at several of the spots close by, The Strand was the best...really cool atmosphere and the food although it was listed as Italian had several healthy options with an Italian flair. Definitely will go back!!!
Comment from Hotel Management
Mar 25, 2015 by Devin, Hotel Management
Glad to hear you had a great time! There are so many great restaurants (including our own) in the area. I am pumped you found one you really enjoyed. We look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ.

GREAT LOCATION

Posted Mar 10, 2015
The location of this hotel makes it the best choice in Phoenix and I live in Phoenix. The only negative in my case was that none of the provided pillows were comfortable for me but most would just bring their own.
Comment from Hotel Management
Mar 25, 2015 by Devin, Hotel Management
Ahh pillows... foam and feather... We accept the challange to find the right one for you! Thank you for the great rating -- We look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Amazing staff

Posted Mar 9, 2015
Nicole at the front deak was amazing. While checking in with my daughter, she stated she would like to get a chocolate milk to me. Without saying anything Nicole smiled and handed me the keys to the room and explained all the amenities. Once in the room my daugther wanted to go out for a walk. Once we returned waiting in our room was a chocolate milk home made on ice waiting and a bice cold pale ale for me. A note in a card stated to my daughter. When my daughter read thrn note it stated" hope you enjoy the chocolate milk and a nice drink for you both to enjoy" Nicole. I never takr time to write reviews and i travel worldwide but this ment the world to see this level of personal care given to a little girl that made het feel light she matter to the hotel and staff. Lookibg forward to our next trip ans staying here again.
Comment from Hotel Management
Mar 25, 2015 by Devin, Hotel Management
Nicole is the best! Thank you for the kudos… We will definitely pass them along! It was great to have you both here and we look forward to welcoming you back soon.