Ratings based on 440 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from d

It was overall very nice but over crowded at pool.

Posted Jul 12, 2014
Disappointment was after checking in on time we could find no where at all by pool to sit . Pool is too small to accomadate a full hotel on 4th of July weekend apparently . Never did get a chair.
Comment from Hotel Management
Jul 15, 2014 by MShelstead, Hotel Management
Thank you for choosing the Buttes to celebrate your holiday. We are sorry that the pool was so crowded. Everyone had the same idea to celebrate 4th of July. With a pool as amazing as ours we knew it was going to be busy, indeed it was crazy. We are sorry for the limited seating. When the holiday falls on a Friday and/or Saturday it is easy to expect such craziness at hotels of our caliber. I am sorry that you did not enjoy the 4th of July. We do hope you come back again on one of our special summer offers on a non-holiday weekend to truly enjoy the beauty the hotel has to offer. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
I had a wonderful time the staff was polite and helpful. I would like to stay again when the pool area is open, due to storm coming in they closed it.
Comment from Hotel Management
Jul 8, 2014 by MShelstead, Hotel Management
Thank you for staying with us. We appreciate your stay!
5 out of 5
Recommended
for Everyone
by Abraham from Tucson

One night stay swimming in the pool

Posted Jun 23, 2014
Great swimming pool plus Great service. There is a parking fee WiFi fee as well.
Comment from Hotel Management
Jun 23, 2014 by MShelstead, Hotel Management
Thank you for staying with us. We appreciate your stay and thank you as well for sharing your comments for others to see. We hope to see you again soon
4 out of 5
Recommended
for Everyone
by A verified traveler

Stay cation

Posted May 31, 2014
Took my girlfriend here for an in town vacation. Great place, great pool, friendly staff.
Comment from Hotel Management
Jun 3, 2014 by MShelstead, Hotel Management
Thank you for your stay. We hope you come back and enjoy another girls weekend with us. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted May 28, 2014
Great customer service, family friedly, water slide is areal hit...& near Angels spring tr as ing facility.
Comment from Hotel Management
May 28, 2014 by MShelstead, Hotel Management
Thank you for staying with us. We appreciate your feedback and stay. We look forward to hosting future stays for the family. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Queen Creek, AZ

Paradise in the city

Posted May 26, 2014
Awesome, we felt like we were on vacation at a resort but we were still in town. Amazing grounds built into the mountain and pool area was awesome. Drinks by the pool, what more can you ask for.
Comment from Hotel Management
May 28, 2014 by MShelstead, Hotel Management
Thank you for your stay with us and thank you for taking the time to share your experience for others to see. We appreciate your time and look forward to hosting another stay for you.
4 out of 5
Recommended
for Families
by Paul from NYC

Oasis in Arizona heat

Posted May 24, 2014
Pros: See above
Cons: See above.
Location: Tempe. Be oppressed by the heat.
The stay was mostly wonderful. The only suggestion would be to have wi-fi accessibility everywhere. Currently, there is allegedly a network available, but it doesn't really work. The pool is the best part. It's large. One can actually swim as well as play and there's a fun falls to refresh and play under. The breakfast is good, though a bit overpriced.
Comment from Hotel Management
May 24, 2014 by MShelstead, Hotel Management
Thank you for taking the time to share some feedback in regards to your stay with us. We are happy you enjoyed the amenities we have to offer. I am sorry the connection to the Wi-Fi was difficult. We do only provide the complimentary service in the lobby. There is a charge when in the guest rooms or conference center areas. Thank you again and we do hope you come see us again. Thank you
4 out of 5
Recommended
for Everyone
by Nancy from phx

Very nice place

Posted May 20, 2014
Pros: Food, pool, rooms really all nice. Grounds are lovely and views spectacular.
Cons: More prompt check-in. If they say you can check in at 3pm, then have the room ready.
Location: Spring training field nearby and right near fwy for easy access to most Valley locations. Not a lot of great restaurants outside and near the hotel.
We had a great time at the Buttes. It is a beautiful facility and the staff is very professional and helpful. The pool is wonderful and we had a patio that we really enjoyed. We had a slow check-in because there was a problem with our room, but after about 45 minutes they solved the problem and got us in our room. All in all this is a great place to stay. The restaurants are good, both Top of the Rock and the Marketplace Café.
Comment from Hotel Management
May 21, 2014 by MShelstead, Hotel Management
Thank you for staying with us. Sorry for the mishap during check in, we do our best to have all maint and cleanliness items addressed prior to check in. We are glad you enjoyed all other aspects the hotel does offer. We hope you come back and thank you again. Your feedback is very helpful.
5 out of 5
Recommended
for Everyone
by Steph from London

Excellent hotel, can be a bit of a walk

Posted May 18, 2014
Pros: All elements
Cons: Signposting, but nothing major
Location: Need a car, but this is the US
The buttes has a great deal to be pleased about. It has an excellent restaurant, not too pricey for the quality. Pools are amazing and staff good. Rooms are very comfortable, but depending where you are a bit of a walk for some. However if in health no issue. Had a very grand stay from UK with 5 of us very pleased with the experience. Not expensive but not as cheap as some US places, but my well worth it for the comfort and facilities. Would go back immediately and will definitely re book in future.
Comment from Hotel Management
May 21, 2014 by MShelstead, Hotel Management
Thank you for staying with us and for also taking the time to share so feedback for others to enjoy! We appreciate your stay and hope you come again.
4 out of 5
Recommended
for Couples
by A verified traveler

A get-a -way not just a hotel

Posted May 18, 2014
Pros: loved the pools and hot tubs built into the rocks
Cons: Stop charging for parking
Visiting Prescott but glad decided tho stay here. Definately worth the drive from Prescott
Comment from Hotel Management
May 23, 2014 by MShelstead, Hotel Management
Thank you for staying with us.