Thank you for sharing your feedback with us, Randy. We're glad to hear that you enjoyed the property and amenities like the pool. However, we're disappointed to learn that the service during your second stay did not meet your expectations and was below average compared to your previous experience. Please accept our apologies for any inconvenience or disappointment caused. We value your loyalty as a returning guest, and we'll address your concerns with our team to ensure that improvements are made. Your feedback is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.

We're glad to hear that you had a positive experience overall and that you would consider staying with us again! If there's anything specific you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back soon!

Thank you so much for your glowing review, Kendall! We're thrilled to hear that you had an amazing experience during your stay with us. It's wonderful to know that Olivia and the rest of our staff made you feel welcomed and went above and beyond to ensure you had a great time. We appreciate your recommendation and look forward to welcoming you back to the Hilton Phoenix Tapatio Cliffs Resort in the future!

Thank you, Courtney, for your positive rating! We're delighted to hear that you had a great experience during your stay. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to let us know. We look forward to welcoming you back in the future!

Thank you for staying with us, Evette. It sounds like you had a bit of a mixed experience with us, but we're glad to hear that you're still open to staying with us again! We appreciate your feedback about the property conditions, and we'll certainly take it into consideration as we strive to improve. Booking a room closer to the lobby is a great idea for your next visit, and we'll do our best to accommodate your request. Thank you for sharing your thoughts, and we look forward to welcoming you back soon!

It sounds like you had a wonderful experience at our resort! We're delighted to hear that you enjoyed the Melrose Place vibe, the pools, and the convenience of our lobby coffee bar. Our staff works hard to ensure that our guests have a memorable and enjoyable stay, and we're glad to hear that their efforts made a positive impression on you. Thank you for your kind words, and we hope to welcome you back for another fantastic stay in the future!

Thank you, Pranjit Kumar, for your kind words! We're thrilled to hear that you had a great experience during your stay with us. Our team works hard to ensure that our guests have a wonderful time, and it's always rewarding to receive positive feedback. If you ever find yourself in the area again, we would be honored to welcome you back for another enjoyable stay. If there's anything else we can assist you with, please feel free to let us know. Thank you for choosing our resort!

Aida, Thank you for your feedback regarding the need for more electric car charging stations for regular electric vehicles (EVs). We appreciate your suggestion and will take it into consideration as we continue to improve our amenities and services. Ensuring accessibility for all guests, including those with electric vehicles, is important to us, and we will explore options to expand our charging infrastructure. If you have any further suggestions or specific requirements, please don't hesitate to let us know. We value your input and strive to meet the needs of all our guests.

Kerry, thank you so much for sharing your experience with us! We're thrilled to hear that you found our resort unique and special. We're glad you appreciated the stunning views of the architecture and the city from our hilltop location. It's wonderful to hear that our Guest Services team was readily available and responsive to your needs. We're honored that you would choose to stay with us again, and we look forward to welcoming you back for another wonderful experience at our resort.

Thank you for sharing your feedback, Akiva! We're glad to hear that you enjoyed the beautiful setting and the variety of pool options during your stay. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. We hope to have the opportunity to welcome you back in the future!

Thank you for sharing your feedback about your recent stay with us, Danny. We're glad to hear that you enjoyed our swimming pools and found the rooms to be nice, despite their dated appearance. However, we apologize for any inconvenience caused by the rude behavior of one of our managers at the pool and for the oversight with the bracelets. We'll address these issues with our team to ensure better communication and service moving forward. Additionally, we understand your concerns about the parking situation and will explore ways to improve this aspect of the guest experience. We appreciate your understanding and hope to welcome you back for another stay in the future. If there's anything else we can assist you with, please feel free to reach out to our team.

Thank you for your positive rating, Geidy! We're thrilled to hear that you had a wonderful experience during your stay with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to welcome you back again soon!

Thank you for sharing your feedback with us. We're glad to hear that you appreciated the service provided by our staff. However, we apologize for the inconvenience caused by the ongoing construction during your stay. Your comments are valuable to us, and we will take them into consideration as we strive to improve the experience for all our guests. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us.

Thank you for taking the time to share your positive experience, Jason! We are pleased to hear that you enjoyed the convenience of having hiking trails nearby and the opportunity to relax in the sauna during your stay. Providing convenient access to outdoor activities and amenities like saunas is important to us, and we're delighted that you appreciated these offerings. If you have any other feedback or if there's anything else we can assist you with, please feel free to let us know. We hope to welcome you back for another enjoyable stay in the future!

Thank you for your kind words, Veronica! We're delighted to hear that you enjoyed our property and the variety of activities available during your stay. Providing a range of amenities and experiences for our guests is a top priority for us, and we're thrilled that you found so much to enjoy. If you have any specific feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!

Sean, We're thrilled to hear that you enjoyed our beautiful location and the hiking path with incredible views nearby! It's wonderful to know that you found our staff incredibly friendly and enjoyed the fantastic breakfast as well as the lovely pools. Thank you for sharing your experience, and we hope to welcome you back for another memorable stay soon!

Seth, We're truly sorry to hear about the challenges you encountered during your check-in process and the initial room assignment. It's disappointing to hear that the room didn't meet your expectations and that there were issues with the smell. We apologize for any inconvenience caused by the construction happening on the property. Your feedback is valuable, and we'll address these concerns with our team to ensure a smoother experience for our guests in the future. If there's anything else we can assist you with or if you'd like to discuss your stay further, please don't hesitate to reach out to our team.

Thank you for your glowing review, Nancy! We're thrilled to hear that you enjoyed the beauty of our resort and that our staff provided you with exceptional service. It's always our goal to create unforgettable experiences for our guests, and we're delighted that we could make your stay memorable. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful experience.

Thank you for sharing your positive experience with us, Kristie! We are delighted to hear that you enjoyed your stay and that our staff made a positive impression on you. It's wonderful to know that you found the check-in process easy and appreciated the convenience of our shuttle service. We're thrilled that you enjoyed our pools and that our staff members were kind and helpful throughout your visit. We can't wait to welcome you back for another enjoyable stay in the future! If you need any assistance with your next reservation or have any special requests, please don't hesitate to let us know. We look forward to hosting you again soon!-John Peart, General Manager

Jeffrey, Thank you for your feedback! We're glad to hear that you had a great overall experience during your stay with us. We apologize for any inconvenience caused by the ongoing construction and maintenance and appreciate your understanding. It's fantastic to know that you found our staff to be excellent and enjoyed the amenities such as the pools. We're thrilled to hear that you plan on returning and look forward to welcoming you back for another enjoyable stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

Thank you for sharing your experience, Karlin! We're delighted to hear that you enjoyed your stay, particularly the pool facilities, and found them suitable for families with younger children. Providing a pleasant and enjoyable experience for our guests is our top priority, and we're glad to know that we met your expectations. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We look forward to welcoming you back for another wonderful stay in the future!

Nathan, Thank you for your review! We're delighted to hear that you enjoyed our property and the variety of amenities we offer, including pools and restaurants. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future!

Thank you for your positive feedback, Paula! We're thrilled to hear that you enjoyed the great customer service and excellent pool staff during your stay. We strive to provide exceptional service to all our guests, and we're delighted that you had a wonderful experience. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back again soon for another fantastic stay!

Thank you for sharing your feedback with us, Sidney-Marie. We're glad to hear that you enjoyed many aspects of your stay, including the property, staff, and resort amenities. However, we're deeply sorry to hear about your experience with the room service food. Your health and well-being are of the utmost importance to us, and it's disheartening to learn that you became ill during your stay. Please know that we take food safety and hygiene very seriously, and we will investigate the matter thoroughly to ensure that appropriate measures are taken to prevent similar incidents from occurring in the future. If there's anything we can do to assist you further or if you have any additional feedback you'd like to share, please don't hesitate to reach out to us. Thank you for choosing to stay with us at Hilton Phoenix Tapatio Cliffs Resort, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

Thank you, Nathan, for your positive feedback! We're delighted to hear that you had a pleasant experience during your stay with us. We're also glad to hear that you enjoyed the breakfast buffet. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future! If you have any further comments or requests, please feel free to reach out to us.

Thank you, Leanne, for your wonderful rating! We're delighted to hear that you loved our pools. We hope you had a refreshing and fun time soaking up the sun and cooling off in the water. If you have any additional feedback or if there's anything else we can do to enhance your future stays, please don't hesitate to reach out. We look forward to welcoming you back for another memorable visit soon!

Thank you for your wonderful recommendation, Cielo! We're delighted to hear that you had a peaceful and fun getaway at our hotel. Whether you're traveling solo, with a partner, or with family, we strive to provide a memorable experience for all our guests. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

Thank you for sharing your feedback with us, Christine. We're glad to hear that you enjoyed the separate living space and the abundant hot water in the shower. Your comments regarding the pools, hot tubs, and our staff are appreciated and will be shared with our team. We understand your suggestion for a complimentary breakfast option and will take it into consideration for future improvements. If you have any further suggestions or concerns, please don't hesitate to let us know. We hope to welcome you back for another enjoyable stay in the future.

Thank you, Tami, for your excellent rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable time are top priorities for us. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future!

Thank you for sharing your feedback, Erin. We appreciate your honesty. If there are any specific areas where we can improve to ensure a better experience for you next time, please feel free to let us know. We're committed to making every guest's stay exceptional.

Thank you for rating us, Selam! If there was anything specific that you enjoyed or if you have any feedback you'd like to share, we would love to hear it. Your input helps us improve and ensures that we continue to provide great experiences for all our guests. We hope to have the opportunity to welcome you back in the future!

Tonya Rene, Thank you for your kind words about our beautiful pools and grounds. We're glad to hear that you enjoyed the blooming scenery during your stay. However, we apologize for any inconvenience caused by the lack of available chaise lounges at the poolside. We understand the importance of providing ample seating for all our guests to relax and enjoy their time by the pool. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our amenities and services. We hope you'll give us another opportunity to exceed your expectations on your next visit.

Thank you for sharing your feedback with us. We appreciate your understanding regarding the construction work that temporarily impacted parking. We're glad to hear that you enjoyed our multiple pools, especially the ones designated for adults. However, we apologize for any inconvenience caused by the slower internet speed due to the ongoing construction. Rest assured, improving our amenities, including internet speed, is a top priority for us, and we're working diligently to minimize any disruptions during this process. Your patience and understanding are greatly appreciated. We hope to welcome you back soon for an even better experience.

Malika, thank you for staying with us at Hilton Phoenix Tapatio Cliffs Resort and sharing your experience! We're glad to hear that you enjoyed the unique getaway and the amenities offered at our resort. We hope you had a relaxing time exploring the pools and trails around the property. If there's anything else we can assist you with or if you have any feedback, please feel free to let us know. We look forward to welcoming you back in the future!

Thank you for your feedback, Karen! We're thrilled to hear that you had a great experience with us and that our team, especially Rob and the front desk staff, provided excellent service during your stay. At Hilton, we strive to ensure our guests have a memorable and comfortable experience. We appreciate your recognition of our efforts and look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

Tammie, We apologize that your experience fell short of expectations. If you have any specific feedback or concerns you'd like to share with us, please feel free to reach out. We value your feedback and strive to improve our services based on our guests' experiences.

We appreciate your feedback, Paul. We apologize for any inconvenience you experienced with our parking facilities. Your concerns regarding the limited parking space and safety issues have been duly noted. We will review our parking arrangements to ensure a more satisfactory experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you on your next visit.

Valerie, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the property's beauty and amenities. However, we apologize for the inconvenience caused by the lack of security monitoring and the disturbance from grounds maintenance. Your concerns regarding these issues have been noted, and we will address them with our team to ensure a more pleasant experience for our guests in the future. We appreciate your kind words about our desk staff and hope to welcome you back for a smoother stay next time.

Chakita, We're delighted to hear that you found the property beautiful! Thank you for taking time to share your experience with us. If you have any further feedback or if there's anything we can assist you with, please feel free to reach out. We hope to have the pleasure of hosting you again in the future!

Thank you for your excellent rating, Rebecca! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Thank you for your positive review, Chris! We're thrilled to hear that you had a perfect family vacation and enjoyed our amenities, food, beverages, and pools. We aim to provide a comfortable and relaxing stay for all our guests, and we're delighted that we could meet your expectations. We look forward to welcoming you and your family back for another wonderful stay in the future!

Trishia Charlotte, Thank you for your review. We appreciate your feedback about the adult pool, gym, and cleanliness. We will address these issues with our team to ensure a better experience for our guests in the future. We're glad to hear that you enjoyed the pickleball courts and grounds. We hope to welcome you back again soon for an even better stay.

Thank you for your glowing review, Lindsay! We're delighted to hear that you loved our resort, especially the hiking trails and pools. We look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

Brian, We're delighted to hear that you enjoyed your stay at our property! Providing a fantastic experience for our guests is our top priority, and we're thrilled that you found our property to be a pure pleasure spot. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another wonderful stay in the future! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Thank you for your feedback, George. We appreciate you taking the time to share your experience with us. If there's anything specific you think we could improve upon, please feel free to let us know. We're always looking for ways to enhance our guests' experience.

Johanna, Thank you for sharing your feedback about your recent stay. We're glad to hear that you had positive interactions with our staff. However, we apologize for falling short of your expectations regarding the food options and accommodations. Your comments are valuable to us, and we'll use them to improve our offerings. We understand your concerns and will work towards providing a better experience for our guests in the future. If you have any further feedback or if there's anything we can do to address your concerns, please feel free to reach out.

Amy, Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the location and amenities for daily hikes. However, we apologize for any inconvenience caused by the deferred maintenance and understaffing issues you encountered during your stay. Please know we have shared your concerns with our Operations Team. Regarding the hotel fee, we strive to provide transparency in our pricing, and we apologize if there was any confusion regarding the inclusions of the fee. Our daily resort fee is stated in all reservations at the time of booking, but we do offer some specials from time to time that exclude that fee for additional savings. We invite you to visit our Specials page to book directly in hopes that you may be willing to give us another chance to welcome you back for a future visit. If you have any further concerns, please do not hesitate to reach out to us directly.

Gene, Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay, including the condition of the property and difficulties with parking. Your concerns regarding the dated appearance and maintenance issues have been noted, and we will work diligently to address them to enhance the overall guest experience. We understand the inconvenience caused by the parking situation and the presence of construction equipment, and we will strive to improve these aspects moving forward. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Your satisfaction is important to us, and we appreciate your valuable input.

Sal, Thank you for sharing your positive feedback! We're thrilled to hear that you enjoyed the great service, awesome views, and the peaceful atmosphere during your stay. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope to welcome you back again soon for another wonderful experience!

Daryl Francis, we're pleased to hear that you enjoyed the great views, excellent service, and spacious rooms suitable for families during your stay! Your feedback is greatly appreciated. If you have any other comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic experience in the future!