Ratings based on 708 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tucson, AZ

Sleep Number try out.

Posted Jul 5, 2015
Location: Plenty of dinning options including onsite dinning and breakfast. Bar onsite. Easy on and off Interstate 10.
Great rate, awesome front desk. HOT HALLWAY, SMOLDERING HOT Elevator. Room never totally cooled off. Gave the Sleep Number Bed a try. Will stay here again, during cooler seasons and will stick with normal beds.
4 out of 5
Recommended
for Everyone
by A verified traveler from slc ut

Good value

Posted Jun 22, 2015
Humble but pleasant. Convenient location. Oooooooooo
3 out of 5
by A verified traveler

Close to shopping

Posted May 21, 2015
The sleep number mattress suck. I was tossing and turning all night. They are just glorified blowup beds. The least they could so is put some kind of cushioning. Also the shower wouldn't work.
2 out of 5
by A verified traveler from az

Room appeared old and in poor condition.

Posted Mar 30, 2015
Sinks and tub was cracked and unsightly, with stained caulking covering the mold around the top. Asked for pillows that never came
Comment from Hotel Management
Apr 2, 2015 by RadGM, Hotel Management
We apologize you were not satisfied with the condition of your room during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements. We have detailed a plan that will begin this month to address the sinks and tubs. We hope to get another chance to exceed your expectations in the future. Sincerely, Ted Trembath - General Manager
4 out of 5
Recommended
for Couples
by Kevin from Phoenix

Weekend getaway

Posted Mar 24, 2015 on Hotels
We had a quiet night which considering there was a large group of teenagers there when we stayed. The room was clean and comfy. Only complaint (which really isn't one) was that I had to go to the lobby to get soft drinks.
1 out of 5
Recommended
for Business Travelers
by Sheryl from Tucson, AZ

Rip-Off

Posted Mar 11, 2015 on Hotels
If you get a $59 rate or less you will be happy at this hotel. Unfortunately, they gouged me and I paid $200 a night for an old, sub-standard room. I was told it was "March" and they can get that kind of rate, but just because they can get that rate doesn't mean they should. I will never stay at another Radisson because of this. Sleep number beds are nothing more than a glorified air mattress which may be comfortable if you're camping but not in a hotel. All in all, an awful experience in a dumpy, uncomfortable room.
Comment from Hotel Management
May 16, 2015 by radissongm, Hotel Management
Thank you for reaching out and writing your review. We are very sorry you were not satisfied with the accommodations of your room and your sleep on our Sleep Number Bed. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards and keep your comments in mind for our future renovation. As you are aware, Phoenix is a seasonal market and I hope you can give us another chance to exceed your expectations of value in the future. Sincerely, Ted Trembath - General Manager
5 out of 5
Recommended
for Families
by Robin from San Diego

overcharged

Posted Mar 10, 2015 on Hotels
Upon checking in I stated that my mom would pay for one night and I would pay the other. From the get go the clerk seemed confused. I thought she got it straight but she did not. The next day I phoned and said that I was charged for the 2 nites and that my mom wasn't charged at all. Lori stated that she and her Mgr amber knew about this and that it would take a few days for the Xtra charge to fall off. The The next day I checked my acnt only to find out that they charged me a 3rd nite. I called this morning and left a message for amber. Again I checked my acnt and only one of the two charges dropped off. I don't have Xtra money to be tied due to someone's mistake.
4 out of 5
Recommended
for Couples
by Shirley from Denver

Great stay, food was expensive

Posted Mar 10, 2015 on Hotels
We stayed here during Spring Training for baseball. The hotel was nice, clean, and comfortable. The staff were great. However, breakfast was $15 per person (A little steep for a breakfast), drinks were $10 each, and the only vending was a shop where the food is stale and also overpriced.
Comment from Hotel Management
May 16, 2015 by Helia Villafan, Hotel Management
We appreciate your time and feedback on your stay. I am glad to hear that you found the hotel nice, clean and comfortable – our staff works very hard to keep the hotel clean. We do offer (2) options for breakfast – The Full Hot Breakfast Buffet for $12.95 ++ or the Continental Breakfast for $7.95++ in order to offer options – so I am sorry that we did not have an option that meet your expectations. We do have a lobby bar that opens at 4:30 PM and offers happy hour specials throughout the night – again in hopes to provide a variety of drink options at different price points. However with your feedback I will take this to the team to discuss and review our food options.
4 out of 5
Recommended
for Couples
by Katrina from San Carlos az

Comfy last min choice.

Posted Mar 3, 2015 on Hotels
It was a last minute booking but it turned out to be a great choice, close to the freeway and lots of places to eat near by , I felt safe and it was clean. My only issue was the location of my room was near the elevator and the noise coming from people in the morning was annoying , cause I wanted to sleep in. Other than that it was good, get a room away from the elevator
Comment from Hotel Management
May 16, 2015 by Helia Villafan, Hotel Management
We appreciate your feedback and are happy to hear that you liked the location. I hope you were able to take advantage of the local restaurants and shopping. We pride ourselves on providing a clean, friendly environment and I am glad to hear that your experience reflected that.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff

Posted Feb 11, 2015
Pros: staff
Cons: free coffe in lobby would be nice
Hotel had everything we needed, all staff was exceptionally friendly and helpful, great location, would def stay here again.