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Reviews of Dobson Ranch Inn and Suites, Mesa

3 out of 5
Dobson Ranch Inn and Suites, Mesa
1666 S. Dobson Road, Mesa, AZ

Reviews

4.6
Rating 10 - Excellent. 86 out of 1000 reviews" "
Rating 8 - Good. 137 out of 1000 reviews" "
Rating 6 - Okay. 171 out of 1000 reviews" "
Rating 4 - Poor. 220 out of 1000 reviews" "
Rating 2 - Terrible. 386 out of 1000 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

Reviews

4/10 Poor

Ashley, Canada

Traveled with group, Business traveler
Disliked: Cleanliness
I needed severe updating. Other than that it was a great place to stay
Stayed 4 nights in Dec 2019

2/10 Terrible

Paul

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2020

2/10 Terrible

Jerry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC didn't work and we didn't get a refund after they told us to leave because the AC didn't work. We got rip off
Stayed 4 nights in Jun 2020

2/10 Terrible

Tasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

2/10 Terrible

Shawn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Motel
It was horrible, the place looked abandoned there was actual trash everywhere and when we got to the room it was still dirty from the last guests. I went to the front desk and checked out. I need to see if they refunded my money. The girl at the front desk said we’re shutting down in a week.
Stayed 1 night in Jun 2020

2/10 Terrible

Damon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go
Didn't know they were going out of business. Dirty and dingy. Premises were really dirty. Trash everywhere
Stayed 1 night in Jun 2020

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst place ever!!!
This was the worst place ever we did a late check in they did not tell us about their parking policy so in the middle of the night our truck was towed because of no back in parking. The tow cost me $150. the free breakfast was terrible the beds were uncomfortable and the room was so in clean with black mold in the bathroom it took about six weeks to get a refund on the towing bill because I complained like hell we also called the cops that morning when my truck was towed. The tow guy was the biggest jerk. Took us 3 hours to get my truck back. worst hotel EVER!!! if I could do it all over again I would be happy to pay an extra hundred dollars a night somewhere else . do not rent here I cannot emphasize that enough !
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2020

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Glenn

Stayed 1 night in May 2020

2/10 Terrible

Jessica

Stayed 1 night in May 2020

4/10 Poor

Verified traveler

Stayed 1 night in May 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Apr 2020

2/10 Terrible

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

6/10 Okay

Lydia

No Maid
There was no hot water for a day the air in our room didn't wotk the maids didn't come to our room not once while we were there
Stayed 1 night in Apr 2020

6/10 Okay

Bianca

Room size is good the sheets and towels were clean. The sink was coming apart and there was black mold on the ceiling. Not bad for the price though.
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff, stayed with my daughter for two weeks and had no issues or problems if any kind other than the 1st shift manger was rude and treated me like he was better than me till I was able to make him understand his job title is customer service and customer satisfaction and if he’s isn’t able to be polite and job correctly he should find a different career. He acted correctly afterwards
Stayed 1 night in Apr 2020

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
I liked the hotel layout, room was big and spacious.
Stayed 6 nights in Apr 2020

2/10 Terrible

Jabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

10/10 Excellent

Ernie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

2/10 Terrible

Anthony

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Worst experience ever
Probably the most underwhelming hotel experience I’ve ever had. The building ac didn’t work it was a Terrible Oder in the room. The refrigerator was broken. There were Nats in the apartment. I left the sign for maid service and no one came. They cut off the ice and vending machines outside which was incredible since there were maybe a max of 15 guest there.
Stayed 3 nights in Apr 2020

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Location was nice . Bedding sheet covers had oil stains in them,roaches scatter when light came on , tv in and out service not sure if it’s hotel fault or service but it’s the principle. definitely sucks this place . Both beds looked like they weren’t clean and I’ve stayed all over the world . Definitely feels like 3rd world country
Stayed 1 night in Apr 2020

2/10 Terrible

Gail

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy and hole punched in bathroom door 5 cop cars showed up because of crack head next door
Stayed 1 night in Apr 2020

4/10 Poor

Priscilla

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not ever stay again...
The room had a musky smell, the ac didnt work blew put warm air instead cool, the bathroom was dirty and not to mention the bath towels were all dingy and frayed, the skirting on the bed was too big for the bed...
Stayed 1 night in Apr 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020

2/10 Terrible

Tina

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting, filthy motel.
This place was very dirty, from the side tables to the toilet, coffee maker was dirty. The restroom DID NOT have not even have a half a roll of tissue. Explained to the front we need tissue and her response was maids aren't in, this wasn't even worth $67 and change I got charged for, extremely disappointed, they had people smoking, whistling and what not outside my room at crazy hours, I honestly didn't sleep, afraid someone will steal my vehicle or break in, the motel was not lit, street lights were broke or very dim.
Stayed 1 night in Mar 2020

4/10 Poor

Joe

Traveled with group
Disliked: Property conditions & facilities
Very run down. Need work
Stayed 5 nights in Mar 2020

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought. It was beautiful especially having my room near the pool. I just might. Have to make reservations for my anniversity next month.
Stayed 2 nights in Mar 2020

8/10 Good

Idris

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

lenny

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled like smoke, stain on carpet 2 foot wide, messed up beds, bathroom was moldy smelling. Very sad.
Stayed 4 nights in Mar 2020

4/10 Poor

Dennis

Disliked: Cleanliness, property conditions & facilities
Not so good.Walkway concrete curb was broken loose
Stayed there 30 years ago it was great after 30 years it definitely needs some remodeling and cleaning up
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
We ended up not staying . We felt unsafe when we arrived at 10pm.
Stayed 4 nights in Mar 2020

6/10 Okay

Michaela

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
This was once a nice property but the rooms stink badly and the paint does nothing to cover it up. The smoke alarm was not hooked up. There were minimal outlets and not in convenient places. There was no breaksfast as advertised. Would not stay here again.
Stayed 2 nights in Mar 2020

6/10 Okay

Ashley

Stayed 5 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was mold on the ceiling and on the toilet in room 214, food wrappers on the floor, the lobby room wasn't vacuumed the whole time we were there. It was so sad because the architecture and landscape was so beautiful but they don't take care of it. I'd love to see new management come in and take care of this property. There is a lot of potential here.
Stayed 2 nights in Mar 2020

2/10 Terrible

louis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Gregory

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what is should be.
Very dirty, environment feels unsafe, definitely not worth the cost.
Stayed 1 night in Feb 2020

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
too much to tell about what i did not like. the motel satisfied my low-level of needs but i found trash on the floor and stains on the sheets when it got light in the morning. these things were not well received when i showed the office in the morning. terrible customer service in that way. the worst. Dobson "Ranch" is not a resort. it is a sleazy motel. normally that would not bother me but the place portrayed itself as a resort type of place on Amazon. if it were not for the reception desk nastiness after i complained about cleanliness i would not have paid much attention given the price. but the regular price as stated on expedia would have been ridiculous for such a place.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

2/10 Terrible

Heather

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Department of Health worthy!
Department of Health should shut this place down. Bathroom lobby was a mess, but went to my room and you first were met with the smell of overwhelming cleaning product - possibly carpet cleaner, it made your eyes burn and throat scratchy. Then I looked at the bathroom - stains on the carpet, the bathtub had a clean/folded washcloth and towel in the basin, water was dripping /running, the drain was missing, the drain lever was hanging down causing a whole in the tub, rust marks everywhere. I could not turn on the lamp, so I moved the table to plug in and found disgusting items including food behind that and bed. looked at bed - stains, cigarette holes pillows stained too. Two other friends rooms were the same. In addition they had missing tiles, overwhelming cigarette and mold smells. Based on the other people I saw, it may have been an extended stay type place. All sites should take this off their list of places to stay. We did not end up staying there and are having a horrible time getting our money back from Hotels.com. The hotel said we have to go through them. We have not had a great time getting in touch with any management at the hotel either. Makes you consider not using these travel sites to book hotels - would have been easier direct.
Stayed 1 night in Mar 2020

2/10 Terrible

Guadalupe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just horrible
The lobby smelled like something rotted there. Their lobby restroom was disgusting, and with all going on in the world was very concerning. The place was dark and sketchy. Air conditioner did not work. Beds were pure spring and very uncomfortable. The place smelled muggy and moldy. Would never stay there again, and I would not recommend it to anyone.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old but great staff
property is a bit old and run down, the staff is great but the place could use some love.
Stayed 1 night in Mar 2020

10/10 Excellent

Russell

Liked: Property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Ms.Joyce, Mesa, AZ

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The staff are pleasing. They all know my family and I by name.
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like the cockroaches in the room, floor not vacuumed, frig not wiped out-cockroach in it, breakfast was a big letdown- cheap
Stayed 1 night in Mar 2020