Ratings based on 568 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
87% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveler

Well centralized for the base ball tournament

Posted Mar 22, 2015
Pros: location
Cons: Continental breakfast
Location: good , restaurants with in walking distance,but
good,but too much cigarette smell in hall way Someone forgot to clean our room one day and they put a do not disturb sign on the door.
3 out of 5
by A verified traveler

Some OK, some disappointing.

Posted Mar 18, 2015
I booked for 4 nights for Baseball spring training games. Broken tiles on 2nd floor in the Elevator seem to have been there long enough to show dirt in the cracks, floor at the bathroom door has depressions as if something "settled". Staff seemed to be OK, and bed was comfortable.
4 out of 5
for Everyone
by A verified travelerfrom Glendale, CA

Nice hotel fairly close to venue

Posted Mar 17, 2015
Pros: Clean facilities and nice staff
Very clean, comfortable and close to everything. The staff were very helpful.
3 out of 5
for Couples
by A verified travelerfrom Uk

A bit basic, but generally clean and OK

Posted Mar 8, 2015
Pros: Handy, convenient for our road trip
Cons: The advertised fresh coffee service could have been better maintained.
Location: Ideal position, close by to the main access road from Phoenix to the North, Sedona, Flagstaff, Grand etc.,
The hotel is in a convenient location, on the northern outskirts of Phoenix. A good stopping off point for further travel in Arizona. The room was basic but clean. There are some places to eat close by. There is a room just off the lobby area from which coffee is available but did not appear that the self service jugs were being replenished often enough, if at all.
4 out of 5
for Everyone
by A verified traveler

Posted Feb 25, 2015
I had a pleasent stay. The staff was curteous and helpful. The rooms are clean and comfortable.
3 out of 5
for Everyone
by A verified traveler

Posted Feb 24, 2015
Pros: They were very accommodating to let us check in early in the day/
Cons: Make sure there are no bugs!
Over all our visit was ok. How ever there were bugs in our room.
2 out of 5
by A verified travelerfrom CT

Disappointed smoke smell

Posted Feb 7, 2015
Pros: friendly staff, convenient location.
Cons: clean, remodel, update entire hotel. remodel breakfast area, offer continental breakfast.
Location: good location, somewhat noisy from highway, many good stores and restaurants nearby.
my non smoking room smelled of smoke and no other rooms were available. decor throughout building was outdated and worn. carpeting was old and not clean. tiled floors were cracked and outdated. staff was friendly but not always knowledgeable about local restaurants. loud noisy customers throughout the night.
2 out of 5
by A verified travelerfrom Seattle, WA

Just a bed to sleep in.

Posted Feb 4, 2015
Thus is a 2 star hotel for sure. Carpets are filthy, walls are dirty, bed was okay for sleeping but that's all. The sheets were clean as we're the towels. The maid didn't do anything she/he didn't have to do. I will not stay there again.
4 out of 5
for Everyone
by A verified travelerfrom El Paso, TX

Good hotel Superbowl weekend

Posted Feb 3, 2015
Very pleased with this hotel, very convenient location if you are in the Glendale Area, right on the I-17 highway, i would stay here again.
1 out of 5
by A verified travelerfrom Seattle

Do not stay here

Posted Jan 23, 2015
Pros: Nothing
Cons: Needs to be modernized. Restaurant terrible. One person to handle 30 people, we left and went someplace else.
Location: Terrible location
Hotel is right next to airport. Sink was broken as stopper would not hold water. Hair dryer did not work. We were on first floor, we had a person above us who walked back & forth for two days. We complained but manager said come back at 10:00 if it was still going on. By that time we were exhausted and just stayed in the same room. Breakfast was only coffee and very weak. The room is old and the walls thin.