In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews of Renaissance Phoenix Glendale Hotel & Spa

4 out of 5
Renaissance Phoenix Glendale Hotel & Spa
9495 West Entertainment Boulevard, Glendale, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 1007 reviews" "
Rating 8 - Good. 175 out of 1007 reviews" "
Rating 6 - Okay. 89 out of 1007 reviews" "
Rating 4 - Poor. 38 out of 1007 reviews" "
Rating 2 - Terrible. 47 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Josh

Traveled with group
Having to pay 20 a day to park was a suprise
Stayed 4 nights in Mar 2024
Response from Felicia, Assistant Front Office Manager on Mar 23, 2024
We apologize for any inconvenience caused by the 20 daily parking fee in our shared self-parking lot with the City of Glendale. Your feedback is valuable, and we will work to improve our communication regarding fees.Thank you for choosing our establishment, and we hope to welcome you back soon.

2/10 Terrible

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from GM on Mar 21, 2024
Dear Elizabeth, Thank you for your review. We strive to meet every facet of the guest experience, so I regret that we let you down. We appreciate you choosing our hotel and we hope to welcome you again. Sincerely, Renaissance Glendale Management

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and it was the perfect location for the venue we went to
Stayed 1 night in Mar 2024
Response from GM on Mar 19, 2024
Dear Samantha, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our very friendly staff and perfect location. Your remarks serve as an encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best, Renaissance Glendale Management

10/10 Excellent

Katherine

Traveled with partner
Liked: Amenities, property conditions & facilities
It was walking distance to our event
Stayed 1 night in Mar 2024
Response from GM on Mar 19, 2024
Dear Katherine, We are delighted to receive your feedback and to know that our location was ideal for your trip to our wonderful city. We truly appreciate your kind review and would be honored to welcome you back to Glendale anytime in the future. Best, Renaissance Glendale Management

4/10 Poor

Meredith

It was a nice stay but under construction
Stayed 1 night in Mar 2024
Response from GM on Mar 18, 2024
Dear Meredith, Thank you for sharing your feedback. We are so pleased to hear that you had a nice stay. We appreciate your patience while we renovate and hope you’ll return to see our highly anticipated results. Thank you for staying with us. Sincerely, Renaissance Glendale Management

6/10 Okay

DONNA

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Everything was under construction, check in area, food, wasn’t the best stay.
Stayed 3 nights in Mar 2024
Response from GM on Mar 18, 2024
Dear DONNA, Thank you for sharing your feedback. I am sorry to hear that you experienced frustration due to our current construction work. During this time of renovation, we apologize for any inconvenience caused and appreciate your patience. We are constantly working to update and improve our hotel for our valued guests, and we hope that you will return to experience the highly anticipated results of our efforts. Sincerely, Renaissance Glendale Management

2/10 Terrible

Elizabeth

Stayed 1 night in Mar 2024
Response from GM on Mar 18, 2024
Dear Elizabeth, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Renaissance Glendale Management

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024
Response from GM on Mar 13, 2024
Dear Ronald, I am glad our hotel provided you with a very nice experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Renaissance Glendale Management

4/10 Poor

Nancy

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel great. Staff not very friendly inside. Outside valet great. Restaurant very dissatisfied. Crispy Brussels great. Rib eye terrible. Ordered medium hot well done tough. Carrots hard not curable. Potatoes tasted like oil. Terrible dinner. Table was unclean when sat down and not a crowded restaurant. Extremely disappointed. Most Marriott have good restaurants.
Response from GM on Mar 12, 2024
Dear Nancy, I have received your comments regarding your recent visit to our restaurant, and I am sorry your experience was underwhelming. We strive to ensure each dining experience is exceptional and we are disappointed that we did not exceed your expectations. We hope to have the opportunity to WOW you on a return visit. Sincerely, Renaissance Glendale Management

8/10 Good

Gregory

Stayed 1 night in Mar 2024
Response from Renaissance Glendale Management on Mar 19, 2024
Dear Gregory,Thank you for providing feedback about your recent stay with us. I'm sorry to see that we did not exceed your expectations. Please feel free to give us a call to provide details as to how you feel we can improve. Hope to see you again soon.

10/10 Excellent

Richard, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Renaissance Glendale Management on Mar 19, 2024
Dear Richard,Thank you for providing feedback about your recent stay with us. I am happy to hear that you enjoyed your stay and we exceeded your expectations. Hope to see you again soon.

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The People that work at this place are amazing
Stayed 1 night in Feb 2024
Response from Renaissance Glendale Management on Mar 8, 2024
Dear Miguel,Thank you for providing feedback about your recent stay with us. I'm pleased to read that the staff exceeded your expectations. We hope to see you again soon.

10/10 Excellent

Julianne, SPOKANE

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from GM on Mar 4, 2024
Dear Julianne, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Renaissance Glendale Management

10/10 Excellent

debra

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Convenient area
Stayed 1 night in Feb 2024
Response from GM on Feb 25, 2024
Dear debra, Thank you for taking the time to write to us. I am thrilled that you had a comfortable and convenient stay with us! It was an absolute pleasure to have you as our guest, and we look forward to welcoming you back soon. Best, Renaissance Glendale Management

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Renaissance Glendale Management on Feb 24, 2024
Dear Abigail,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

4/10 Poor

ERIN, Tomah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Renaissance Glendale Management on Feb 19, 2024
Dear Erin,Thank you for taking the time to complete the survey about your recent stay. My sincerest apologies that we did not meet your expectations. Feel free to give us a call the provide details as to how we can improve. Warm Regards,

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 2 nights in Feb 2024
Response from GM on Feb 12, 2024
Dear Todd, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Renaissance Glendale Management

10/10 Excellent

Rich

Stayed 1 night in Feb 2024
Response from GM on Mar 21, 2024
Dear Rich, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Renaissance Glendale Management

10/10 Excellent

Ross, Mount Pearl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to stay if going to events in Glendale. Great, clean, bright facilty. I do have one big gripe though. Charging me $30 for checking in early was a filthy, NASTY cash grab. It made me feel bitter. Like I wanted to steal $30 worth of towels in retaliation. This room was 500 bucks. It was ready. So just let me in. Or say it’s not ready yet.
Stayed 1 night in Feb 2024
Response from GM on Feb 12, 2024
Dear Ross, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies regarding your frustrations with our early arrival fee; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Renaissance Glendale Management

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
While under construction it was quite loud
Stayed 1 night in Jan 2024
Response from GM on Feb 12, 2024
Dear Jesse, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about the noise pollution caused by the construction. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Renaissance Glendale Management

4/10 Poor

katrina

Traveled with partner
Disliked: Staff & service, property conditions & facilities
For the price we paid we were highly disappointed. The fridge in the room didn’t work. The a/c would barely turn on to cool down the room. The staff at check in failed to tell us about the parking and the fee. Overall we were highly disappointed in this hotel. For the price we paid we expected better.
Stayed 2 nights in Feb 2024
Response from GM on Feb 7, 2024
Dear katrina, I’m sorry that you did not find us to be a good value and that the quality of your room was not met with our superior service. Additionally, I regret that we did not properly communicate our parking fee. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Renaissance Glendale Management

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Desert Diamond Arena for a concert!
Stayed 1 night in Feb 2024
Response from GM on Feb 6, 2024
Dear Glenda, We are delighted to hear from you and glad to know that our location was ideal for your trip to our wonderful city. Your positive review is greatly appreciated, and we hope to have the pleasure of your company again if you visit Glendale in the future. Best, Renaissance Glendale Management

10/10 Excellent

LORETTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Feb 4, 2024
Dear LORETTA, Thank you for the 5-star review! It was a pleasure to host you. Best, Renaissance Glendale Management

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient, but looks like it needs some renovations.
Stayed 1 night in Jan 2024
Response from GM on Jan 30, 2024
Dear Jennifer, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Renaissance Glendale Management

10/10 Excellent

Frank

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the convenience to concert we attended at Desert Diamond Center
Stayed 1 night in Jan 2024
Response from GM on Jan 29, 2024
Dear Frank, Our location is loved by many of our guests, and I am glad it was a perfect fit for your travels as well. We do our best to make sure that our hotel is a direct reflection of the vibrant, fun area in which we are located. Thank you for your business and your great review. Please come back soon! Best, Renaissance Glendale Management

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is under construction and there were some loud construction noises on Saturday morning but the property is awesome otherwise and we enjoyed our stay
Stayed 2 nights in Jan 2024
Response from GM on Jan 29, 2024
Dear Luis, Thank you for sharing your kind feedback. We are so pleased to hear that you enjoyed our awesome property. We appreciate your patience while we renovate and hope you’ll return to see our highly anticipated results. Thank you for staying with us. Best, Renaissance Glendale Management

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Was great experience love the updates
Stayed 1 night in Jan 2024
Response from GM on Jan 29, 2024
Dear Jami, We are delighted to hear that you had a wonderful experience during your stay at the Renaissance. It was our pleasure to host you and we look forward to welcoming you back again soon. Thank you for choosing to stay with us! Best, Renaissance Glendale Management

10/10 Excellent

Tristyn

Traveled with family
Awesome!!!
Stayed 1 night in Jan 2024
Response from Renaissance Glendale Management on Jan 28, 2024
Dear Tristyn,Thank you for providing feedback about your recent stay with us. I'm happy to read that your stay was awesome. We hope to see you again soon.

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Renaissance Glendale Managment on Jan 15, 2024
Dear Kristen,Thank you for providing feedback about your recent stay with us. I'm pleased to read that you enjoyed your stay and we exceeded your expectations. Hope to see you again soon.

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice....the convience of shops & restaurants being nearby
Stayed 1 night in Jan 2024
Response from GM on Jan 15, 2024
Dear Eric,We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Best,Renaissance Glendale Management

8/10 Good

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The shower would not drain, needs maintenance and the thermostat for the heater was not working right, kept turning off well before it hit the set temperature.
Stayed 1 night in Jan 2024
Response from GM on Jan 15, 2024
Dear Roy,Thank you for your time in reviewing our hotel. I’m sorry for the drainage and climate control issues you experienced; Please forgive us. Your feedback is welcomed as it allows us to monitor and improve the guest experience. We appreciate you staying with us and hope to see you again.Sincerely,Renaissance Glendale Management

10/10 Excellent

Brenda

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Renaissance Glendale Management on Jan 11, 2024
Dear Brenda,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. Hope to see you again soon.

10/10 Excellent

Rick

Stayed 3 nights in Dec 2023
Response from Renaissance Glendale Management on Jan 10, 2024
Dear Rick,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations and hope to see you again soon.

8/10 Good

Alana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stay here every time we’re in town visiting family. We had no idea they were in the middle of a remodel, the hotel was under construction. We had one of the new suites that are beautiful. We stayed in room 706 and it overlooks the parking lot of Westgate mall. The new rooms are really nice, the only complaint would be the lighting. Wish they would have had better lighting in the bathroom for getting ready. The only complaint during our stay is that they charged us $694.88 when checking in for the incidentals when it was only supposed to be the regular $200. Also, the parking lot is $20 a day to park. Overall the stay was great, loved that we could walk to the shops and restaurants and it’s close to the stadium and freeway.
Stayed 4 nights in Dec 2023
Response from Renaissance Glendale Management on Dec 27, 2023
Dear Alana,Thank you for providing very detailed feedback about your recent stay with us. This information is needed in order to continue to provide superb customer service. I'm glad we were able to meet your expectations and we look forward to exceeding it on your next visit.

10/10 Excellent

david

Stayed 1 night in Dec 2023
Response from Renaissance Glendale Management on Dec 23, 2023
Dear David,Thank you for providing feedback about your recent stay with us. I'm pleased to see that we exceeded your expectations. Hope to see you again soon.

10/10 Excellent

Troy, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Renaissance Glendale Management on Dec 23, 2023
Dear Troy,Thank you for providing feedback about your recent stay with us. I'm happy to see that we exceeded your expectations. Hope to see you again soon.

10/10 Excellent

Jessy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Response from GM on Feb 7, 2024
Dear Jessy, We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back. Best, Renaissance Glendale Management

10/10 Excellent

Alonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Renaissance Glendale Management on Dec 20, 2023
Dear Alonso,Thank you for providing feedback about your recent stay with us. I'm happy to see that you enjoyed your stay. Hope to see you again should your travels bring you back to the area.

2/10 Terrible

Picasso

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is undergoing major construction and renovations. While booking, it did have a note saying some construction was happening but stated that all work was to happen in business hours only. We were travelling in the weekend and thought we should be okay and made the reservation. Unfortunately 7 AM on Sunday morning we were woken up by loud construction noise. The front desk staff must be tired dealing with complaints because they seemed very short and irritable. The exception was Ms. King the front desk manager who tried her best to make us feel better. Avoid for the next few months - construction noise, dust and smell everywhere. Many facilities not available.
Stayed 1 night in Dec 2023
Response from Renaissance Glendale Management on Dec 18, 2023
Dear Picasso,Thank you for providing feedback about your recent stay with us. Your experience of inconvenience due to the renovation project is below our standards. This communication has been forwarded to the executive team to ensure such does not occur in the future.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Date night
We had a great night rest and everything looked amazing very clean and sanitary. WE LOVE THE RENESSANCE THANK YOU
Stayed 1 night in Dec 2023
Response from Renaissance Glendale Management on Dec 7, 2023
Dear Maria,Thank you for providing feedback about your recent stay with us. I'm pleased to see that you enjoyed your stay and we hope to see you again soon.

2/10 Terrible

Mohamed I

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Renaissance Glendale Management on Dec 7, 2023
Dear Mohamed,Thank you for taking the time to complete the survey about your recent stay with us. My apologies that we did not meet your expectations. Please feel free to contact the property directly to provide details about your experience. Warm Regards,

10/10 Excellent

Kristen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wasn't expecting the room I received. It was beautiful. The bathroom was not what I was expecting. It was very luxurious. Even with the remodeling construction going on, my stay was very pleasant.
Stayed 1 night in Dec 2023
Response from GM on Dec 6, 2023
Dear Kristen,Thank you so much for your kind review! We appreciate you taking the time to share your thoughts with us. We are thrilled that our beautiful accommodations and luxurious bathroom were the highlights of your stay! Thank you for choosing our hotel and we look forward to having you back again soon! Best,Renaissance Glendale Management

8/10 Good

Jessica

Traveled with family and small children
Liked: Staff & service, amenities
Property is nice but currently under construction and unfortunately, the floor we were placed on reeks of paint. Overall it will be a nice place once the renovations are finished.
Stayed 1 night in Dec 2023
Response from GM on Dec 5, 2023
Dear Jessica,Thank you for taking the time to write. I am delighted to know that you enjoyed our hotel and that you are as excited as we are for the highly anticipated results of our renovation. It was an absolute pleasure to host you; we can't wait to welcome you again.Best,Renaissance Glendale Management

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from GM on Dec 5, 2023
Dear Eric,Thank you for reviewing our hotel. We strive to exceed expectations and apologize for falling short on this occasion. We appreciate your choice to stay with us and look forward to another opportunity to provide a stay that aligns with our high standards.Sincerely,Renaissance Glendale Management

2/10 Terrible

Mark

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property needs to disclose They are in a major renovation that is a very inconvenience to all guest, which water gets shut off every day in the middle of the day or late morning when I guest would like to take a shower, also jackhammering happening from 9 AM to 6 PM, seven days a week !! Staff members somewhere very nice and apologetic, while others were rude and giving out false information and not accommodating
Stayed 4 nights in Nov 2023
Response from Renaissance Glendale on Nov 30, 2023
Dear Mark,Thank you for providing feedback about your recent stay with us. Please know that hotel Management sends out pre-arrival emails informing all guests of the renovation project. My apologies if you did not receive said communication. Hopefully you choose to stay with us again once the project is complete.

2/10 Terrible

Shane Franklin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed here in September 2022 and the hotel was amazing. Fastforward to November 2023 and it was a totally different story. The hotel is under renovation and we were not notified of this before booking. The beautiful open lobby and bar area was totally enclosed with construction walls and most of the tile area was bare concrete floors. We could not be in our room from 9:00 am until 6:00 pm due to jackhammering and drilling noice. We couldnt even talk to each other it was so loud. We had to call the front desk to complain about comstruction noise after 7:00 pm two of the three nights we stayed. So disappointing and we shpuld not have had to pay what we did to stay there. Do not stay here until construction is done. Horrible.
Response from Renaissance Glendale Management on Nov 30, 2023
Dear Shane,Thank you for providing feedback about your recent stay with us. Please know that hotel Management sends out pre-arrival emails informing all guests of the renovation project. My apologies if you did not receive said communication. Hopefully you choose to stay with us again once the project is complete.

6/10 Okay

Suzanna

Traveled with family
Liked: Staff & service
Had I known about the massive construction project going on during our stay, I would have chosen another hotel. We also had a screaming/ arguing neighbor one very early morning that woke everyone up. The room doors are so heavy that they slam if you do not hold them to shut. Also, was not aware that you have to pay for parking every night in the garage. Disappointed that this hotel was rated so high.
Stayed 3 nights in Nov 2023
Response from GM on Nov 28, 2023
Dear Suzanna,Thank you for sharing your feedback. I was disappointed to hear of the frustration you experienced stemming from our construction; please forgive us during this time of renovation. Your patience is appreciated as we update and improve our hotel. As our valued guest, I hope that you will return and see our highly anticipated results!Sincerely,Renaissance Glendale Management

2/10 Terrible

Markel

Stayed 4 nights in Nov 2023
Response from GM on Dec 16, 2023
Dear Markel,Thank you for choosing to stay with us. We enjoyed having you as our guest and regret not meeting every expectation. We look forward to welcoming you again and providing a stay that is exceptional from check-in to check-out.Sincerely,Renaissance Glendale Management

10/10 Excellent

Teresa D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services gym pool shopping center elevators were smooth
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Dear Teresa D,Thank you for being our guest and for your generous review. I am delighted to learn your stay with us was enjoyable in every aspect. We hope to become your hotel of choice when in the area.Best,Renaissance Glendale Management

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our reservations without considering that it was Black Friday Shopping in the area - that made driving a bit complicated but we enjoyed our stay once we were checked in.
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Dear Michael,It's great to hear from you; we are thrilled you enjoyed your stay! Thank you for allowing us to be a part of your travels; we hope you will visit us again soon.Best,Renaissance Glendale Management