Ratings based on 552 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

This place is a class act

Posted Jul 27, 2015
Pros: Style
Cons: It was great
Location: Plenty of shopping and eating opportunity
We were attracted by the Summer rates and delighted with the place
3 out of 5
Recommended
for Everyone
by A verified traveler

Soccer weekend.

Posted Jul 14, 2015
Problem in the restaurant, solved nicely by the mgr. Son and I came with many bites. Not sure where we got them, but started once in the room for an hour.
3 out of 5
by A verified traveler from el Paso

Hotel To Noisy

Posted Jul 14, 2015
Pros: nothing!
The hotel was ok but I did not like they even charge you 3.50 for a bottle of water they have in the room !
5 out of 5
Recommended
for Everyone
by A verified traveler from Round Rock,TX

Nice hotel

Posted Jul 1, 2015
This was a great hotel!!!Walking distance to Phoenix stadium, lots of shops nearby and the pool was awesome!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mesa, Az

Great hotel

Posted Jun 22, 2015
Great hotel at reasonable price. Close to everything! I was also surprised how quiet the room was. The hotel was packed and our neighbors we loud but we could only hear them when we were out of the room. I was really impressed. The only change I would make is for the beds to be a little softer. Otherwise, great stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Posted Jun 15, 2015
Location: Westgate dining and shopping - more dining than shopping
Great location ingoing to an event at Gila River Arena!
5 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

Conforttable and very welcoming facility

Posted Jun 13, 2015
Very welcoming and accommodating staff members. Very good professional attire and attitude. Employees are always first to greet the customers at any time and they stop and listens to every single detail.
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel but parking rules silly

Posted Jun 1, 2015
Pros: Staff and accommodations were very good
Cons: Parking issue as raised above
Location: Plenty of eating nearby. do not bother to drive somewhere.
Hotel offers "valet only" but there is extensive public parking surrounding the hotel. I really do not like staying at a hotel where they try to gouge me for extra parking dollars needlessly. They should just work a deal. Hotel was very good except for the parking issue.
5 out of 5
Recommended
for Everyone
by A verified traveler from CANADA

Extremely convenient location to all major eating,

Posted May 27, 2015
Pros: Loved absolutely everything here and will not hesitate to return.
Cons: Everything was awesome.
Location: WESTGATE is great! Plenty of bars and restaurants close by and great walking district.
Couldn't have stayed at a better place....everything was excellent!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2015
Nice clean rooms and facility. They could use more front desk help as I had to wait 20 mins to check in. But there were 4 guys to open the doors and 3 kinda messing around only 2 people at he front desk. They allowed so one to cut in front of me and we're not very responsive to quick service.