Ratings based on 157 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Posted Aug 28, 2013 on Hotels.com
Recommendedby Jamilah from Phoenix
Bday weekendPosted Aug 20, 2013 on Hotels.com
Got a large suit top floor, very decent price. Wasn't crowded; it was perfect - walking distant to old town - just great!
for Getaway With Friendsby RV from Peoria
Memorial Day GetawayPosted Jun 20, 2013 on Hotels.com
This hotel is conveniently located in Old Town with endless options to choose from when it comes to nightclubs and restaurants. Went to The Breakfast Club for brunch, and later Ra Sushi for dinner, which are both a 10 min walk or 5 min bike ride. 1 bedroom suite was spacious and had a nice view of the pool area. Slept 5 comfortably. Service at front desk - very friendly and helpful, allowed a late check out the following day. Would go back& recommend to friends in the future.
for Couplesby A verified traveler
Posted Jun 11, 2013 on Hotels.com
for Familiesby Amanda from Los Angeles, CA
Nice room, small poolPosted Jun 2, 2013 on Hotels.com
The hotel was clean, room was very spacious, but the pool was very small. When we arrived there were 20 adults all drinking in the pool, with no room for kids to play.
for Familiesby A verified traveler from Calabasas, CA
Worst stay I have had because...Posted May 27, 2013 on Hotels.com
Worst stay I have ever had because no one seemed to care about any of the mistakes that were being made. There was one person at the end of the stay who at least apologized for the following: charging my card TWICE for the full stay even though I had already prepaid through Hotels.com; charging us every day for wireless when it was included in our package; and charging us for breakfast every day even though it was free with our room package. I will NEVER ever ever stay at this hotel again. On top of it, I selected this hotel because it was close for my husband and kids to be at while I tend to my mother who is in hospice right now. Once again, I will NEVER stay at this hotel, and will think twice about booking a Marriott Suites again. The front desk people, except for Jesus, said they could not do anything until accounting came back on Tuesday. Next time they should have their accounting department on speed dial, because that was not a sufficient excuse for reversing charges that should not have been on my card in the first place. I will continue to always use Hotels.com but I will be more careful in my hotel selections.
for Familiesby Alex from Pasadena, Ca.
Great location.Posted May 14, 2013 on Hotels.com
Hotel is in a great location near restaurants and shopping.
for Shoppingby Irons from Chandler
Stayed here beforePosted Apr 23, 2013 on Hotels.com
We have stayed at this hotel before as it was clean, rooms fairly updated and location. It is nice that the trolly stop is just across the street so that in itself was a bonus! The hotel staff this time around we're average. One of the guys at the front counter was acting as if we were bothering him when asking questions. Other staff was friendly and the bar staff was very friendly accommodating our needs!
for Everyoneby Oly from Des Moines, IA, USA
Good timesPosted Mar 7, 2013
Location: Nice and convenient for walking to shops, restaurants and bars
Very nice overall. Extremely friendly and helpful staff. Food was excellent.
for Couplesby A verified traveler
Posted Jan 29, 2013 on Hotels.com