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Reviews of Sleep Inn at North Scottsdale Road

2.5 out of 5
Sleep Inn at North Scottsdale Road
16630 N Scottsdale Rd, Scottsdale, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1001 reviews" "
Rating 8 - Good. 323 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Duane, Los Alamitos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice updated rooms Comfortable beds Well maintained
Stayed 1 night in Apr 2024
Response from Bill on Apr 18, 2024
Thank you for your kind comments, and we hope to see you again soon!

10/10 Excellent

John

Liked: Amenities
Very clean and updated
Stayed 1 night in Mar 2024
Response from Bill on Mar 31, 2024
Thank you for your kind remarks. We hope to see you again soon!

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Bill on Mar 28, 2024
Thank you for participating in our online survey, and for your nice score. We hope to see you again!

4/10 Poor

Edilberto

Disliked: Cleanliness, property conditions & facilities
The bathroom had vomit on the door
Stayed 2 nights in Mar 2024
Response from Bill on Mar 26, 2024
I am very sorry to hear about your experience at our hotel. I will talk with the housekeeping manager about the bathroom door in room 300. Thank you for letting us know about this!

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of their breakfast, the location was good and overall affordability.
Stayed 4 nights in Mar 2024
Response from Bil on Mar 23, 2024
Thank you for participating in our survey, and for your kind remarks about our hotel. We hope to see you again!

6/10 Okay

Dean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It needs updating. Old and tired. Weak breakfast
Stayed 1 night in Mar 2024
Response from Bill on Mar 21, 2024
Thank you for participating in our survey, and for your instructive comments. We hope to see you again

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and clean. The bed was very comfortable. The location was close to Westworld where I was attending a car show. The only downside was the tv-- the signal was apparently malfunctioning because the tv couldn't display some of the listed channels and those that were properly transmitted apparently were not close captioned. To be clear, the tv was fine-- something was wrong with the hotel's Dish tv service.
Stayed 1 night in Mar 2024
Response from Bill on Mar 17, 2024
Thank you for participating in our survey, and for your constructive feedback. We hope to see you again.

10/10 Excellent

Marland

Stayed 3 nights in Mar 2024
Response from Bill on Mar 16, 2024
Thank you for your kind review. We look forward to seeing you again.

10/10 Excellent

Robert

Traveled with partner
Disliked: Amenities, property conditions & facilities
There are no amenities except for a vending machine. the bed is way too soft. There was no mat for the shower.
Stayed 1 night in Mar 2024
Response from Bill on Mar 11, 2024
Thank you for your constructive feedback. We will look into the beds and shower mat. We hope to see you again.

10/10 Excellent

Judy

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Bill on Feb 28, 2024
Thank you for participating in our survey. We hope to see you soon!

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Bill on Feb 25, 2024
Thank you for participating in our survey. We hope to see you again.

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. We stayed for 2 nights. Both mornings there was only decaf coffee.
Stayed 2 nights in Feb 2024
Response from Bill on Feb 25, 2024
Thank you for your nice comments about our staff, and we have fixed the coffee machine! We hope to see you again.

4/10 Poor

Barry

Traveled with partner
No hot water for shower
Stayed 1 night in Feb 2024
Response from Bill on Feb 23, 2024
I was very sorry to learn about your lack of hot water during your stay. We had some issues with the hot water heaters, but they have been fixed. We hope you will stay with us again in the future.

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
The coffee machine was broken for 2 days
Stayed 2 nights in Feb 2024
Response from Bill on Feb 22, 2024
Thank you for your response. We are very sorry our coffee machine was down, but the repairman the vendor sent has fixed the problem. Again, very sorry for this unfortunate problem. We hope to see you again soon!

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in Feb 2024
Response from Bill on Feb 21, 2024
Thank you for participating in our survey, and we hope to see you again.

10/10 Excellent

Jonathan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected; breakfast was good but the coffee was a bit weak. All in all a great stay.
Stayed 3 nights in Feb 2024
Response from Bill on Feb 19, 2024
Thank you for your nice review. We look forward to seeing you again.

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Bill on Feb 16, 2024
Thank you for your nice review. We hope to see you again soon!

6/10 Okay

Kristen

Stayed 2 nights in Feb 2024
Response from Bill on Feb 12, 2024
Thank you for participating in our survey, and we hope to see you again.

2/10 Terrible

Christopher, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Bill on Feb 8, 2024
Thank you for participating in our survey. I am sorry you did not have a wonderful experience, but I hope you will give us another opportunity to show you that this stay was an aberration. We hope to see you again.

10/10 Excellent

barton, scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding property. Stay here if you can.
Stayed 2 nights in Jan 2024
Response from Bill on Jan 25, 2024
Thank you for your kind review of our hotel. We hope to see you again.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bill on Jan 21, 2024
Thank you for your kind review, and we hope to see you again!

10/10 Excellent

ARKADIUSZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Bill on Jan 18, 2024
Thank you for your king review of our hotel. We hope to see you again!

6/10 Okay

Lina

Liked: Staff & service
The location and staff are great! my only complaint is related to cleanliness, the shower and overall carpet were not clean. The shower had some mold inside and the edges of the carpet need a deep clean.
Stayed 1 night in Jan 2024
Response from Bill on Jan 17, 2024
Hello Lina. I am very sorry to hear about your experience with the shower and carpet in room 236. We will take action with our maintenance and housekeeping departments to bring this room up to standard. We hope you will give us another chance in the future.

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sleep Inn was convenient, clean, quiet, good room rate & had a great breakfast.
Stayed 1 night in Jan 2024
Response from Bill on Jan 15, 2024
Thank you for your nice remarks about our hotel. We look forward to seeing you again!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Like the little details on towels
Stayed 1 night in Jan 2024
Response from Bill on Jan 15, 2024
Thank you for participating in our survey. We look forward to seeing you again!

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Rooms were a bit small. Some light switches didn't seem to do anything. Halfway through stay, some channels on the tv had "no signal". One lamp didn't work. Soap that was provided was extremely oily and i felt like i couldn't wash it off.
Stayed 3 nights in Jan 2024
Response from Bill on Jan 12, 2024
I was sorry to hear about your experience with us. Our TV channels were down for a few hours recently, but our cable provider fixed the problem. I hope you will give us another chance in the future!

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property for the cost
Stayed 1 night in Jan 2024
Response from Bill on Jan 9, 2024
Thank you for partcipating in our survey, and or your nice review. We hope to see you soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Bill on Jan 8, 2024
Thank you for participating in our survey, and for your nice review. We hope to see you again!

10/10 Excellent

Marci

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bill on Jan 8, 2024
Thank you for participaitng in our survey. We hope to see you soon!

10/10 Excellent

Christopher, Kingsport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Room was clean and bed was very comfortable.
Stayed 1 night in Dec 2023
Response from Bill on Jan 8, 2024
Thank you for participating in our survey, and for your comments about your room and bed. We hope to see you again.

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Bill on Jan 7, 2024
Thank you for participating in our survey, and for your nice review. We hope to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Bill on Jan 7, 2024
Thank you for participating in our survey. We hope to see you again!.

8/10 Good

Julie

Stayed 1 night in Dec 2023
Response from Bill on Jan 2, 2024
Thank you for participating in our survey, and we look forward to seeing you in the future.

10/10 Excellent

Y

Liked: Staff & service
Good sleep / but wished for a better room
We had a great stay here again at Sleep inn Scottsdale north are first room Was noisy so we asked to be moved . After the move it was good the rooms need to be a bit cleaner
Stayed 4 nights in Dec 2023
Response from Bill on Dec 30, 2023
Thank you for participating in our survey, and for your nice review of our hotel. We hope to see you again!

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was excellent. Rooms were clean. Breakfast was good. Would definitely stay again.
Stayed 1 night in Dec 2023
Response from Bill on Dec 28, 2023
Thank you for for participating in our survey, and for your kind remarks about our hotel. We hope to see you again!

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Bill on Dec 27, 2023
Thank you for participaitng in our survey, and we hope to see you again!

6/10 Okay

Jazzmin

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Bill on Dec 27, 2023
Thank you for participating in our survey. We hope to see you again!

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique. We were looking for a place with a hot tub and breakfast and they fit the bill.
Stayed 1 night in Dec 2023
Response from Bill on Dec 26, 2023
Thank you for your kind review. We hope to see you again!

8/10 Good

Richard

Liked: Cleanliness, staff & service
The room was okay once I figured out the best settings for the temperature control. Bed was comfortable. One was had major scuffing which was weird because the rest of the room looked freshly painted. The toilet seat was loose. Staff was very nice at check-in and very helpful when I phoned them. I never know what to expect with the free breakfasts. The toaster required a computer science degree to use. The juices were sickening sweet. But at least there was coffee that was okay.
Stayed 1 night in Dec 2023
Response from Bill on Dec 20, 2023
Thank you for participating in our survey, and for your constructive feedback. We hope to see you again in the future!

8/10 Good

Richard

Liked: Cleanliness, staff & service
The room was okay once I figured out the best settings for the temperature control. Bed was comfortable. One was had major scuffing which was weird because the rest of the room looked freshly painted. The toilet seat was loose. Staff was very nice at check-in and very helpful when I phoned them. I never know what to expect with the free breakfasts. The toaster required a computer science degree to use. The juices were sickening sweet. But at least there was coffee that was okay.
Stayed 1 night in Dec 2023
Response from Bill on Dec 20, 2023
Thank you for participating in our survey, and for your constructive feedback. We hope to see you again in the future!

6/10 Okay

Sarah

Stayed 1 night in Dec 2023
Response from Bill on Dec 22, 2023
Thank you for participating in our survey, and we hope to see you again!

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Workhorse in the middle of show ponies
Great location, great breakast and great price.
Stayed 3 nights in Dec 2023
Response from Bill on Dec 16, 2023
Thank you for participating in our survey. We hope to see you again!

8/10 Good

Bobbi

The rooms are clean and the hospitality was great. Thank you.
Stayed 1 night in Dec 2023
Response from Bill on Dec 14, 2023
Thank you for your nice review. We hope to see you again soon!

10/10 Excellent

Linda, Kent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms
Stayed 1 night in Dec 2023
Response from Bill on Dec 14, 2023
Thank you for participating in our survey, and for your remarks on our clean rooms. We hope to see you again!

10/10 Excellent

Brian

Stayed 1 night in Dec 2023
Response from Bill on Dec 11, 2023
Thank you for responding to our survey. We hope to see you again soon!

10/10 Excellent

Teresa

Stayed 2 nights in Dec 2023
Response from Bill on Dec 11, 2023
Thank you for participating in our survey, and for your kind review of our hotel. We hope to see you again!

4/10 Poor

kim

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bill on Dec 10, 2023
Thank you for participating in our survey, and we hope to see you again!

8/10 Good

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bill on Dec 9, 2023
Thank you for participating in our survey, and for your kind review!

10/10 Excellent

Gloria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Small and convenient, for room had everything I needed. Staff was pleasant and helpful
Stayed 1 night in Dec 2023
Response from Bill on Dec 7, 2023
Thank you for your kind review, and for participating in our survey. We hope to see you again!

2/10 Terrible

kendall, beaverton

Stayed 2 nights in Nov 2023
Response from Bill on Dec 21, 2023
Thank you for participating in our survey. We hope to see you again.