Ratings based on 422 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
by A verified traveler
Getting old and hard to walk to.Posted Apr 18, 2015
Cons: Outlets by the bed... need one for NEW iphone and others.
Location: Not a walker friendly place, especially after dark.
Walking here is not very nice. The four blocks to convention center is less than safe looking, especially after dark.
for Everyoneby A verified travelerfrom Cody, WY
Good location!Posted Apr 14, 2015
Pros: The staff was excellent. Very welcoming and friendly.
Cons: Online reference to free airport shuttle. Be clear about what airport in all of your advertisement, including your hotel signs and room references.
Location: Walking distance to Chase Field and Convention Center.
This hotel is very clean and in good shape. Comfortable beds and spacious rooms. Very nice complimentary breakfast. Coffee available 24/7. The staff was very friendly and welcoming. This hotel is walking distance to everything downtown, including Chase Field and Convention Center. We had a misunderstanding with the hotel about shuttle service. Manager Angie was very apologetic and made it right with us in the end.
for Everyoneby A verified travelerfrom Sydney Australia
Opening day 2015Posted Apr 10, 2015
Stayed at the hotel in the start of April 2015 for three days as I was planning to see the opening week baseball at Chase field - the room was very comfortable and clean - check in and out was extremely quick and absolutely no hassle - the pool was great and the exercise room was adequate. Breakfast was basic but definitely enough to start the day off well.
for Everyoneby A verified traveler
Accommodating hotelPosted Apr 6, 2015
Pros: Convenience,, breakfast (free0, WI-FI
Cons: WE HAD TWO ROOMS, ONE WAS NOISY,
Location: See above
Convenient to shopping mall movies and restaurants.
for Everyoneby A verified travelerfrom Phoenix Arizona
Posted Mar 23, 2015
Very Nice Place to stay,definitely recommend if you are traveling on your own or with Family
for Everyoneby A verified travelerfrom Anchorage, AK
Great location easy walk to the Basketball game.Posted Mar 17, 2015
Pros: location and room size
Cons: be nice to have food offered at dinner or lunch, but nice breakfast included.
Staff accommodated an early check in which was very helpful. Rooms were large and clean.
for Everyoneby A verified traveler
Great hotel in downtown PhoenixPosted Feb 23, 2015
This hotel was really clean and comfortable. Could use a remodel but we did not have any complaints. Enjoyed our morning coffee and breakfast. Actually the hotel provided hot coffee and tea throughout he day. Walking distance to all the downtown venues. Nice places to eat nearby. We went in late February and the weather was warm but not hot. About 80 in the late afternoon. Enjoyed our walk to and from our show.
for Everyoneby A verified travelerfrom Salt Lake City
We looooved the staff! The rooms are spacious.Posted Feb 17, 2015
I've stayed here several times and will continue to do so. It's very close to downtown but the rooms are more spacious than the downtown hotels.
by A verified travelerfrom PA
This SpringHill needs to be refurbished.Posted Feb 6, 2015
The staff was courteous and helpful, but this hotel needs a facelift!
for Business Travelersby Michaelfrom Pennsylvania
Perfectly adequate and close to the conference cenPosted Jan 23, 2015 on Hotels.com
This is an older hotel but kept clean and with good size rooms. Breakfast was nice and the location and proximity to the conference center made it ideal. I would happily recommend this to a traveler looking for no frills comfort.