Ratings based on 398 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Canada

Decent & 10 minute walk from convention cntr

Posted Jan 22, 2015
Pros: Clean Friendly staff Wifi included
Location: Not much nearby - need to walk to restaurants, etc. a few bars/pubs and a pizza 5-7 minutes walk away in the middle of the ASU science park/campus.
This is a basic but very clean suite-style hotel just at the edge of the core downtown area. It is approximately a 10 minute brisk walk to the convention centre, and 5 minutes to ASU. My room was very clean, and nicely (but not extravagantly) appointed. As a business traveler the free wifi was appreciated. The staff are very friendly and approachable. They do have an airport shuttle which is convenient. The complimentary breakfast was good: cereal, fruit, oatmeal, eggs, sausage, yogurt, breads & toast, etc. Gym was basic with 2 relatively new treadmills and one new elliptical
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice near airport hotel

Posted Jan 21, 2015
Pay attention to hotel shuttle hours. it doesn't run 24 hours.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2015
Nice hotel, very clean. No issues during our staying. Staff was competent and very kind. Recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Pros: Quiet and clean and good price
Location: US Airways only a half mile away.
The front staff was very informative and helped us find restaurants and ways to area attractions. They were very nice and had a warm welcome for us.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Very convenient, close to the airport

Posted Dec 29, 2014
Pros: Friendly, helpful staff. Convenient to the Sky Harbor airport.
Location: We were just transiting through, but enjoyed dinner at the Mi Amigo's Mexican Restaurant. Really good food, good value.
Staff was super friendly, and helpful. Our flight was too early in the morning to make use of the airport shuttle service, but we asked the front desk to call us a taxi for our 4 am departure from the hotel, and they made sure we had a taxi ready to go! The sitting area in the room is nice for watching TV, and there's a little desk and minibar area away from the sleeping area, which was nice. Room was very clean. Great value for the money, especially if you want to be close to the airport, and easy walking distance from restaurants.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Within walking distance to downtown

Posted Dec 25, 2014
The hotel was clean, the staff were lovely, and the breakfast selection was awesome. Would recommend to any friend staying in the downtown area. They also have a free shuttle to and from the airport which you need to pre-arrange, a definite plus!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Dec 16, 2014
Staff was very friendly and informative, and close to downtown. Definitely staying there again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Great experience

Posted Nov 24, 2014
Upon arrivel, the employee (Angie) at the front desk was extremely helpful and very pleasant. I was in a hurry, and I was quickly and efficiently accommodated. The room was clean and smelled fresh. The breakfast was amazing! All hotels should be this way!!
5 out of 5
Recommended
for Getaway With Friends
by Amandafrom Tucson

pretty good

Posted Oct 27, 2014 on Hotels.com
Our stay was very pleasant but something was going on with the plumbing and the tub wouldn't drain nor would the sink and the toilet gave us some problems but I have stayed here before and never had that problem. I will continue to stay here when I go to DT Phoenix.Rates are ok depending on the time of the year, can walk to convention center.
5 out of 5
Recommended
for Business Travelers
by Mary Maxfrom Rockford, IL

Absolutely perfect

Posted Oct 25, 2014 on Hotels.com
I was in town for a conference and needed a lower price hotel than the Sheraton and Hyatt. So surprised and happy with the Springhill Suites. Complimentary shuttle from the airport was a great start. Large room with a separate sitting area and fridge and microwave as well as free WiFi and a large desk to work at. The free breakfast was excellent, with fresh fruit, cereal, eggs, bacon, waffles, pastries, yogurt and great blueberry muffins. Staff was friendly, courteous and helpful, every single one of them! A shuttle available to take you anywhere downtown, although I walked most places. Would definitely stay there again and it was MUCH cheaper than downtown hotels that did have as many amenities.