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Nice overall facility. Rooms were not well lit in certain areas. The layout was not as spacious as I expected. Narrow walkways in rooms around the beds. Just seemed tight for 4 people. Breakfast was decent but not much variety from day to day. Oatmeal was watery every day.
What a great location and great hotel. The pool area is awesome the breakfast was great. You can walk to the Westgate Entertainment area which is really fun. Walk to Bass Pro Shop. The rooms were perfect, the front desk was nice too. Will stay again.
Jesse L
Stayed 3 nights in Jan 2024
Response from Jen on Jan 24, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.
The people next to us were loud and slammed their doors over and over. The TV wasn't properly working either and it's ridiculous that you have to pay for parking if you're staying there!
After trying out multiple rooms, finally found one with working refrigerator and large enough to sleep 6.
Bathroom and shower not well maintained. Everything looked old.
Joseph
Stayed 4 nights in Jan 2024
Response from Jen on Jan 19, 2024
Thank you for staying with us. We are sorry you were unhappy with your stay.
8/10 Good
Karen
Jan 12, 2024
Karen
Stayed 3 nights in Jan 2024
Response from Jen on Jan 17, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.
Nice hotel with free breakfast. The tv didn’t work, the shampoo, conditioner and body wash bottles didn’t work on the second night. We got only our beds made once, they skipped the couch lol.
I really enjoyed my stay everything was perfect plan on going back next year
Dan
Stayed 3 nights in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.
8/10 Good
Pete, Gilroy
Traveled with family
Dec 23, 2023
Liked: Cleanliness
Was a bit subpar compared to other SpringHill. Example also was arrival, getting two rooms(4p) they only offered us one water. Twice there was barf on the floor in the hallways not cleaned up.
No so good,
Front desk seems to be bothered when asked questions,
One of the days the door to my rooms was left open, why? I don’t know, when I asked, the answer was just a shrug of the shoulders.
Check in was simple and easy.
Pool/spa arewas clean and quiet.
The soap bottles in the bathroom secured to the wall with adhesive that gave way at random times of the night was not enjoyable.. on our second to last night the shower head started separating from the head and thebrealfast service for the last two days was lacki g the same efficiently and attention to detail our first two mor ings had... i was so happy oatmilk was available the first two days and i waslucky if they had coffee the 2nd 2 days. House cleaning was great at refreshing the room when asked or delivering extra clean towles..