BBQ/picnic area

Reviews of Springhill Suites Phoenix Glendale Sports & Entertainment District

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1003 reviews" "
Rating 8 - Good. 245 out of 1003 reviews" "
Rating 6 - Okay. 57 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Justene

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Murray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No hair dryer. No do not disturb sign.
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my needs.
Stayed 1 night in Mar 2024
Response from Jen on Mar 22, 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the area.

10/10 Excellent

Sherine, Gig Harbor

Traveled with family
Very pleased with the property! We will definitely stay again -
Stayed 1 night in Mar 2024
Response from Jen on Mar 22, 2024
Thank you for staying with us. We look forward to seeing you again next time you are in the area.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jen on Mar 22, 2024
Thank you for staying with us.

10/10 Excellent

Žydre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jen on Mar 22, 2024
Thank you for staying with us.

10/10 Excellent

Atzyry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jen on Mar 22, 2024
Thank you for staying with us.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained.
Stayed 1 night in Jan 2024
Response from Jen on Jan 30, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Carrie Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Great location. Appreciate the size of the rooms and the complimentary breakfast.
Stayed 2 nights in Jan 2024
Response from Jen on Jan 30, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

8/10 Good

SHAWN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice overall facility. Rooms were not well lit in certain areas. The layout was not as spacious as I expected. Narrow walkways in rooms around the beds. Just seemed tight for 4 people. Breakfast was decent but not much variety from day to day. Oatmeal was watery every day.
Stayed 4 nights in Jan 2024
Response from Jen on Jan 30, 2024
Thank you for staying with us.

10/10 Excellent

Brian Shane, Myrtle Creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and within walking distance to State Farm Stadium and shopping.
Stayed 2 nights in Dec 2023
Response from Jen on Jan 30, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Deepika

Liked: Cleanliness, staff & service, property conditions & facilities
Went for NFL game, great location. Walked to state farm. No complaints.
Stayed 3 nights in Jan 2024
Response from Jen on Jan 30, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Jesse L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location and great hotel. The pool area is awesome the breakfast was great. You can walk to the Westgate Entertainment area which is really fun. Walk to Bass Pro Shop. The rooms were perfect, the front desk was nice too. Will stay again.
Stayed 3 nights in Jan 2024
Response from Jen on Jan 24, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jen on Jan 30, 2024
Thank you for staying with us.

10/10 Excellent

Scott

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place for our family to stay on vacation.
Stayed 3 nights in Jan 2024
Response from Jen on Jan 23, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jen on Jan 24, 2024
Thank you for staying with us.

10/10 Excellent

Nicky Shane

Liked: Cleanliness, staff & service, property conditions & facilities
The stadd very professional
Stayed 3 nights in Jan 2024
Response from Jen on Jan 24, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Jeffrey, Snohomish

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jen on Jan 23, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Roxanne

Stayed 1 night in Jan 2024
Response from Jen on Feb 11, 2024
Thank you for staying with us.

8/10 Good

Larriann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but got charged for parking but did not have a car.
Stayed 1 night in Jan 2024
Response from Jen on Jan 23, 2024
Thank you for staying with us. I'm sorry there was an issue with your billing. Please contact the hotel so we may look into this for you.

6/10 Okay

Dorinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people next to us were loud and slammed their doors over and over. The TV wasn't properly working either and it's ridiculous that you have to pay for parking if you're staying there!
Stayed 3 nights in Jan 2024
Response from Jen on Jan 23, 2024
Thank you for staying with us.

4/10 Poor

Joseph, Teaneck

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
After trying out multiple rooms, finally found one with working refrigerator and large enough to sleep 6. Bathroom and shower not well maintained. Everything looked old.
Stayed 4 nights in Jan 2024
Response from Jen on Jan 19, 2024
Thank you for staying with us. We are sorry you were unhappy with your stay.

8/10 Good

Karen

Stayed 3 nights in Jan 2024
Response from Jen on Jan 17, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Jan 2024
Response from Jen on Jan 17, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing I didn’t like. Little snack shop was very convenient
Stayed 2 nights in Dec 2023
Response from Jen on Jan 17, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Jen on Jan 17, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Darcy

Stayed 1 night in Dec 2023
Response from Jen on Jan 17, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Jan 2024
Response from Jen on Jan 19, 2024
Thank you for staying with us. We hope to see you again next time you are in the area.

10/10 Excellent

Darryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jen on Jan 17, 2024
Thank you for staying with us. We hope to see you again next time you are in the Glendale area.

6/10 Okay

Michael R

Traveled with family
Stayed 4 nights in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.

10/10 Excellent

Brandy Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.

10/10 Excellent

Dilip

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat. Breakfast place is smaller and bit of congested. Overall it was good place l.
Stayed 2 nights in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.

10/10 Excellent

Dennis

Stayed 1 night in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.

10/10 Excellent

Eloy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.

6/10 Okay

Candy

Traveled with family
Disliked: Amenities
Nice hotel with free breakfast. The tv didn’t work, the shampoo, conditioner and body wash bottles didn’t work on the second night. We got only our beds made once, they skipped the couch lol.
Stayed 4 nights in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.

8/10 Good

Edwardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.

10/10 Excellent

Dan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay everything was perfect plan on going back next year
Stayed 3 nights in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.

8/10 Good

Pete, Gilroy

Traveled with family
Liked: Cleanliness
Was a bit subpar compared to other SpringHill. Example also was arrival, getting two rooms(4p) they only offered us one water. Twice there was barf on the floor in the hallways not cleaned up.
Stayed 3 nights in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.

10/10 Excellent

Charles

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay near to the stadium
Stayed 3 nights in Dec 2023

4/10 Poor

Stephany

Business traveler
Not a good experience.
No so good, Front desk seems to be bothered when asked questions, One of the days the door to my rooms was left open, why? I don’t know, when I asked, the answer was just a shrug of the shoulders.
Stayed 4 nights in Dec 2023

2/10 Terrible

Aairona, Glendale

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Vaneet

Traveled with family
Liked: Amenities
Stayed 3 nights in Dec 2023

8/10 Good

LaCola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hit or miss with breakfast
Check in was simple and easy. Pool/spa arewas clean and quiet. The soap bottles in the bathroom secured to the wall with adhesive that gave way at random times of the night was not enjoyable.. on our second to last night the shower head started separating from the head and thebrealfast service for the last two days was lacki g the same efficiently and attention to detail our first two mor ings had... i was so happy oatmilk was available the first two days and i waslucky if they had coffee the 2nd 2 days. House cleaning was great at refreshing the room when asked or delivering extra clean towles..
Stayed 4 nights in Dec 2023

8/10 Good

Abbey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bed was uncomfortable
Stayed 4 nights in Oct 2023

8/10 Good

James

Stayed 3 nights in Dec 2023
Response from Jen on Feb 19, 2024
Thank you for staying with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jen on Feb 7, 2024
Thank you for staying with us.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very clean and comfortable, enjoyed our stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023