Ratings based on 316 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom PHX
Clean and quietPosted Feb 16, 2015
Never stayed at a Springhill suites before. Originally we were downstairs right next to the ice machine. We asked to move and the employee obliged. Our only complaint is we were in a handicapped room which was a bit awkward for us. The TV was at a very difficult angle for both myself and my wife to watch.
by A verified traveler
Reasonable stay.Posted Jan 12, 2015
The room and facility was nice overall the stay was ok. The bed was miserably uncomfortable however, so the nights rest was very poor for both my wife and I. Otherwise the place was decent. The breakfast was ok, not amazing or anything special, but it did the job. I always feel that the bed for your room needs to be at least reasonable in comfort and this place didn't have that. The point of a hotel is to have a place to rest and sleep so if the bed is miserable what's the point? So if you need an extremely hard surface to sleep on this place is good. Otherwise I'd choose someplace else.
Comment from Hotel Management
Jan 19, 2015 by Jennifer, Hotel Management
Thank you for providing some feedback on your recent experience at our hotel. We work to ensure that each of our guest's leave our hotel looking forward to their return. I am sorry to hear that you were uncomfortable during your time with us. I would love to discuss your experience in more detail. If you have a moment, please contact the hotel directly. Thank you again for your time. I look forward to hearing from you. Sincerely, Jennifer I. Assistant General Manager
for Everyoneby A verified travelerfrom K
Amazing suite, close to Westgate etc...Posted Dec 30, 2014
Great hotel stay, was very close to the Cardinals stadium and Westgate. Very clean and very well appointed
for Couplesby Kevin A.from Saskatoon
Location location locationPosted Dec 29, 2014 on Hotels.com
for Everyoneby A verified travelerfrom home of the Seahawks
Attractions were closePosted Dec 26, 2014
Cons: The hot tub was murky.
Location: Shopping and dining and sporting event
Really convenient to shopping, restaurants, and the Phoenix Stadium to watch the Seahawks game.
for Everyoneby A verified travelerfrom las vegas
I would come back.Posted Dec 24, 2014
It was great everyone is super nice. Hotel was clean. Loved it there. When I come back to town we will stay there again.
for Everyoneby A verified traveler
Posted Dec 24, 2014
Cons: Some of the breakfast items were a little old and dry.
Staff was nice, room was clean, lots of breakfast options.
for Everyoneby A verified travelerfrom Minnesota
Great amenities and friendly staffPosted Dec 23, 2014
Pros: Cleanliness and friendliness.
Location: Westgate mall is within walking distance. Plenty of shopping and restaurants. GO HAWKS!
Perfect place to stay for University of Phoenix Stadium events.
for Familiesby Jenniferfrom las vegas
Phx roomPosted Dec 23, 2014 on Hotels.com
Got a great deal on the room,will stay there again for sure
for Personal Eventby johnny
Posted Dec 23, 2014 on Hotels.com