Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

As Expected...

Posted Apr 6, 2014
The motel is very close to ASU. The room was larger than average. The free breakfast was descent (waffles, cereal, cinnamon rolls, yogurt, juice, etc.). Overall, good value...
Comment from
Jan 7, 2014
Thank you for writing a review regarding your recent stay with us. We are happy to hear that you found good value in staying with us. We hope to see you again on your next visit to Tempe!
5 out of 5
Recommended
for Everyone
by Juan from Tucson, AZ

Very close to ASU. Close to late night dining.

Posted Apr 3, 2014
Pros: Location, cleanliness, convenience and breakfast.
Location: All of ASU Tempe is within walking distance. Mill Ave is also within walking distance.
The hotel has a convenient location. Staff is very helpful and the breakfast is plentiful and assorted. Rooms are very clean and spacious. Tons of parking. Late night dining is available nearby which is great for when you arrive late at night after lots of driving.
Comment from
Jan 7, 2014
Thank you for writing a review regarding your recent stay with us. We are very happy to hear that you enjoyed your stay and look forward to seeing you again on your next visit to Tempe.
3 out of 5
by Ruth from Georgetown, Ontario

The hotel was adequate for our needs.

Posted Mar 17, 2014
Pros: The staff was pleasant and helpful.
Location: We chose this site because we were going to Phoenix Botanical gardens.
The person on the desk at check-in was very helpful giving us directions to an event where we spent the afternoon and evening. Everything worked well as we went to bed. It was unfortunate that an unruly party arrived at 2:20 AM and there were blood-curdling screams outside our room, with 2 or 3 male voices arguing and yelling as well. I think eventually the police came and things quieted. The office staff apologized profusely the next morning. It certainly was not their fault. I don't know if it was an isolated event or if that part of town has a history.
Comment from
Jan 25, 2014
Thank you for your comments. We are happy to see that you were pleased with the service our staff provided during your stay. Please note that the noise issues we experienced on the night of your stay are definitely not typical of our hotel. We appreciate your understanding and hope to see you again on your next visit to Tempe.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 16, 2014
Good experience but wouldn't give print out of receipt. We were told to go on line. Couldn't find the right spot on line to get receipt! Only disappointment.
Comment from
Jan 18, 2014
Thank you for the comments regarding your recent stay with us. We are happy to hear that you enjoyed your stay. Regarding your receipt, please note that whenever you book a reservation through Hotels.com or Expedia your room and tax is paid directly to them. Therefore you would need to contact them for a copy of your receipt. We hope to see you again on your next visit to Tempe.
3 out of 5
Recommended
for Everyone
by A verified traveler

Just an average hotel.

Posted Mar 3, 2014
Pros: Good location to ASU.
Cons: upgrade towels
No bells and whistles. Towels very thin, refrigerator froze everything. Beds ok. Breakfast poor.
Comment from
Jan 5, 2014
Thank you for submitting a review regarding your recent stay with us. We will definitely look into your comments to see if there are any changes we can make. We hope you will give us another opportunity on your next visit to Tempe.
2 out of 5
by David from Cottage Grove

Photos not representative

Posted Mar 3, 2014
Cons: Cleanliness, staff attitude.
Based upon the photos, I thought I was getting a better room. Sure, the photos of the property were real, but were obviously done by a professional. The pool photo makes it look 3x larger than it is, and the rooms are much dingier than in the photos. The carpet was so dirty that when you got in the shower, the dirt on the bottom of your feet (from just walking barefoot in the room) showed black marks in the tub. Neighborhood was great. Solidly built for quiet evenings. Front desk staff was scary most of the time.
Comment from
Jan 11, 2014
Thank you for the comments regarding your recent stay with us. I am disappointed to hear that you did not enjoy your stay with us. Our photos, as with almost all hotels, were done by a professional, but I believe that most of our guests feel that they are representative of what we offer. I will definitely share your comments with our front desk staff, as we should always offer excellent service, and it is unacceptable for a guest to leave our property feeling the way you do about our service. I apologize that you did not enjoy your experience here but hope you give us another opportunity on your next visit to Tempe.
3 out of 5
Recommended
for Families
by A verified traveler

This hotel meets expectations.

Posted Mar 2, 2014
My son and I we're looking for a basic hotel during a visit to ASU. The hotel room was clean, the grounds were well maintained and the staff were very nice.
Comment from
Jan 6, 2014
Thank you for your review regarding your recent stay with us. We hope to see you again on your next visit to ASU.
4 out of 5
Recommended
for Everyone
by Shelly from California

Good for the money

Posted Feb 18, 2014
Pros: clean and the price
Cons: just updated but nothing else
Location: we walked to our event at ASU and found it quick and a nice day to walk.
The night staff did a great job at explaining everything. It was an older hotel, but our room was clean and there was no noise. We had a pleasant overnight stay. We checked out in the morning and went on our way. We did not go in the front office for the breakfast.
Comment from
Jan 26, 2014
Thank you for your review. We appreciate your comments and look forward to seeing you again on your next visit to Tempe!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Feb 11, 2014
It was nice close to ASU campus and nightlife activities
3 out of 5
by A verified traveler

Hotel nice on outside

Posted Feb 9, 2014
It was clean & neat but we had a non-smoking room and it smelled strongly of cigarette. When I asked the desk clerk the next day she said the person before had been asked to leave because they were smoking in the room. The bed wasn't that comfortable.