Ratings based on 982 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel with nice ammenities

Posted Mar 24, 2015
I thoroughly enjoyed my stay. The grounds were nice with a modern flair, the room was comfortable and clean. The on-site restaurant served good food with nice staff. The pool/spa area looked nice and clean although I did not have time to use it. The only issue was my room was close to the pool and I had to be in bed early, but earplugs solved that problem.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Northwest

Great quiet location with hip ambience.

Posted Mar 23, 2015
Pros: Location, views, privacy
Cons: Interior of the rooms
Location: Centrally located to museums, restaurants and the tram.
Great restaurant, staff and location. Beds, pillows and linens are luxurious. The rooftop bar/live music/yoga were fantastic! Spa is a great size which accommodates more guests than normal. Service by the staff was exemplary!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

A nice place to stay for work or pleasure

Posted Mar 9, 2015
Pros: I really liked the rooftop bar and the food was very good.
Location: Located a couple miles from downtown, but a short cab ride or light rail trip to the convention center or the baseball/basketball facilities.
Not your mainstream hotel ... in a good way. An updated property that will appeal to the business professional, the retired vacationer, or the hipster looking for an oasis in Phoenix. The hotel gave me an upbeat and positive vibe from the second I walked into the lobby.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom SoAZ

Purely for the historical experience!

Posted Mar 2, 2015
Rooms are dated but clean. We only paid the high rates just for the historical experience and to say "we stayed there". Wife liked the posole in their restaraunt:) Watch out for swimmers in blue polka dot speedos, lol!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great!

Posted Mar 2, 2015
Pros: Beautiful pool
Cons: more outlets in the Living room to be more accessible
Location: In a weird location
Was a great stay, however the tv and other appliance in the living room area were not plugged in as there was only one outlet which the fridge was plugged into. That was the only down fall. I will def go back.
1 out of 5
by A verified traveler

The room aminities were not functional in relation

Posted Feb 26, 2015
Pros: nothing
Cons: everthing
The room immunities in room are not functional in relation to the cost. Was trash in and around the building. The carpet, paint, window covering were poorest. The staff was less a than customer oriented. In relation to the cost this is sub standard accommodations. Very unfortunate.
2 out of 5
by A verified travelerfrom GF, ND

Broken down facilities...

Posted Feb 25, 2015
Beautiful hotel that had problems underneath. Plumbing was horrible, shower would not work. You could tell that they only updated certain faucets of the building while leaves the old existing infrastructure.
2 out of 5
by A verified travelerfrom Los Angeles

NOT 4 STAR

Posted Feb 25, 2015
This was so disappointing. The room was not clean, smelled horrible, had no towels, and I never did get hot water from the sink. The staff was nice, but I don't know if any of them have been to a 4 star hotel, and know what amenities and comforts it brings. I will never go back. I paid over $250/ night for a 2.5 star motel.
4 out of 5
by A verified traveler

A jewel

Posted Feb 23, 2015
I only stayed one night.The feel of the place was great.Staff were on top of things and friendly.The rooms were big,comfort was first cabin.Seemed like a place for couples as there seemed to be a lot of them.With a bar that has an outdoor section and a rooftop you can hang out on makes this place a jewel.
2 out of 5
by A verified travelerfrom c

Ugh!

Posted Feb 19, 2015
Shower did not work. Windows not sound proof facing pool!