Ratings based on 437 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Felt like a movie star

Posted Sep 2, 2014
I loved staying here. The highlight was the impeccable service from the staff. Every staff member I encountered was professional, efficient, courteous, and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from montreak

What a surprise

Posted Aug 30, 2014
Great Hotel, very big pool area, excellent restaurants, ideal location.
5 out of 5
Recommended
for Everyone
by A verified traveler from vernon bc

Best place

Posted Aug 25, 2014
Pros: Everything, they just are so focused on service
Cons: Nothing except maybe price of food on site is a little high, it's great though
Location: Lots of shopping, restaurants and of course golf, also very close to airport
We have been to many cities, countries, hotels and resorts, but truly this place has made it to the top of our list. Service is above all, everyone went out of their way to ensure we had a "diamond" resort experience. The location is great, pools are spectacular as is food. I can't think of anything I would have changed, except staying longer
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff and great hotel

Posted Aug 22, 2014
Pros: The pool area was amazing, I think there must have been three pools, it was quiet, clean and relaxing
Cons: Nothing
Great hotel, booked to stay the night as it was close to Pheonix airport, but did not want a typical airport hotel. Our room was immediately upgraded to a deluxe room. The room and bathroom were huge (I have been travelling around the states for three weeks- and this was by far the best hotel we stayed in) We explained to the hotel receptionist that we were checking out late and she gave us a complimentary late check out time. We had lunch at the hotel (quite expensive), but the server Lula or lilua (not too sure of her name) was incredible. her attention to detail, she was friendly, bent over backwards to help us and give us a lovely time. For the price we paid for this our room, we without doubt had the best value for the price. Highly highly recommend you stay at this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel

Posted Aug 20, 2014
Pros: The pools were very neat and clean . The rooms were very nice also. Beautiful property and located very close to the airport
Cons: Yes we fully paid through Expedia and they said they would charge us 100.00 for incidentals instead they charged us 1800.00 on our card, be careful!!!
Location: Old town Scottsdale, Lots of shopping. We did a hot air balloon ride, it was about 30 minutes away, Jeep tours also!
My family and I visited the hotel last minute through Expedia. It was a beautiful hotel and great place to bring your family. Everything was very neat and clean. My favorite part was the concierge Michelle who gave us great suggestions while we were there. She told us beautiful restaurants to go to and sent us a nice dessert when we were there. She tracked a route to Sedona and gave us suggestions when we were there. She was amazing and I really enjoyed the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best stay cation this far!

Posted Aug 11, 2014
It was absolutely beautiful and very elegant. The J&G Steakhouse was amazing!!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from australia perth

Outstanding

Posted Aug 10, 2014
Pros: Beautiful outlook and view secluded outstanding
Cons: It's a long walk to the room if you are on the wing
Location: X
A beautiful resort heaven in paradise my room was exquisite and and had a magnificent view
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Excellent,luxurious hotel

Posted Aug 5, 2014
We recently came back from a super stay in Scottsdale.The hotel is fantastic and is of a really high standard.Staff are extremely helpful and while there it was my 50th birthday.The staff found out and immediately sent Champagne and chocolates to the room.On arrival you are helped out the car and offered water before you even reach reception.Pools,restaurants,spa are all excellent.Views from the balcony are superb.
5 out of 5
Recommended
for Couples
by A verified traveler from Salt Lake City, Utah

Perfect hotel, even in hot AZ July.

Posted Jul 27, 2014
Pros: The location and the quality.
Location: My husband and I lived in Mesa for 35 years. Now it is so nice to visit. I love to shop Fashion Square and the Biltmore. Good restaurants everywhere.
The staff was courteous. The pool and it's staff were great. The beds were clean and comfortable. The bathroom had everything we needed. We are going back in November. In other words...we really had a good time!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Beautiful property

Posted Jul 19, 2014
Pros: Location was great. Everything is a 10 minute drive. Golf courses were amazing!
Cons: Rooms should include a microwave. When we asked for one they had run out and didn't know when we could get one.
Location: 10 Minute drive to malls and restaurants.
Had a great time! Property is breathtaking. Beautiful rooms. Great service!