Ratings based on 701 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
Great location, A/C unit was a bit loud and shower was a little dated but otherwise the stay was good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Scottsdale

Clean and comfortable rooms but bad service staff

Posted May 18, 2015
We loved everything about The Saguaro except the bar and pool service. Although the bar and pool area didn't seem to be especially busy we waited quite awhile for our order to be taken and when we finally did order it took a long time to get our drinks and food. We weren't checked up on and ultimately had to track our server down for our bill. Comfortable and clean rooms, excellent location, but service staff needs some work.
2 out of 5
by A verified travelerfrom Colorado

NOISY MOTEL

Posted May 18, 2015
Pros: Its locality.
Cons: See above statement, many things need improving.
Location: Old Town is close & the shops are fun.
Not only was the motel loud, but the rooms had only one semi-passible chair to sit in. The plates from the breakfast meal, were piled at the bottom of the stair well, just waiting to feed some hungry rat, (for over 24 hours). The motel is over-priced for what you get. The resort fee is also very cumbersome, although I doubt it is the fault of the motel. My downstairs neighbor came in at 11:00PM, loud & smoking. The smoke wafted up into our air conditioner intake, & filled my room with cigarette smoke. The Distrito Restaurant is WAY over priced. All & all, I would not come back, or recommend this to anyone. K.C.
3 out of 5
by A verified travelerfrom Colorado

Dated & bright

Posted May 17, 2015
The bath had only one sink & no place to put personal items. I think art deco is the decor, but the room was bright but not we'll lit. They have barn doors for the bath which are incredibly heavy to slide. The ice maker was broken & they would leave room food trays on the floor beside the ice maker for more than 24 hours...wouldn't that draw rodents? The staff were nice as was valet but for $160/night plus $25/day resort fee.... it was definitely not worth it.
2 out of 5
by A verified traveler

Way Too Expensive

Posted Apr 27, 2015
Pros: Staff
Cons: If you are going to paint in neon colors, you will need to do touch up painting. Beds were terrible.
Room was very small, so we felt claustrophobic in it. We could not be at the pool because of all the smoking at one, and a noisy private party at the other. We did not use the restaurant because it was on the other side of the complex and not convenient.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Warm Weather

Posted Apr 25, 2015
Pros: Location and weather
Cons: A/C blows loudly and its either cold or warm. A little short on closet space. Pool food was iffy and slow.
Get out of Chicago spring(?) and get to some real sun. Old Scottsdale is a great location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Ideal location for being close to everything in Old Town.
2 out of 5
by A verified travelerfrom Kenosha, WI

Not worth the money.

Posted Apr 16, 2015
Pros: The bed was comfortable.
Cons: Renovation - everywhere.
Location: Within walking distance to town. Hotel did not have a convenience shop. Had to walk to CVS for needed personal items.
Long walk to lobby. Needs renovation. Lock on door broke - had to wait for maintenance to come and climb up ladder to break into room through slider.
2 out of 5
by A verified travelerfrom Santa Barbara

Great location to town- staff and hotel lacks

Posted Apr 13, 2015
Pros: The pool area and location to town are good/great.
Cons: the staff- and service is pretty bad
Great location to town but the staff is terrible and service is slow & a painful process to put up with.
4 out of 5
by A verified travelerfrom Ca.

Converted Dorm rooms

Posted Apr 7, 2015
Pros: Location!
Cons: Rooms
Location: Close to old town and shopping areas.
It looks like a converted dorm room. Little bathroom. Small closet Restaurant was not good for breakfast. Staff in breakfast area was short with us? Had to request more coffee! Good location, walking distance to mid old town. Close to city hall.