Ratings based on 646 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Familiesby Alison from Bellevue, WA
Great family vacation spot!Posted Apr 14, 2014
Pros: Great pools, fun for kids, family outdoor games (bocce, beanbag tosses, ping pong) available near casual dining, resort has a sense of history
Cons: Bathroom had some minor maintenace issues; slow to turn off/drippy faucet, and flikering light.
Location: Affordable off property dining options very close by, with Target less than 2 miles away for those necessary trips to buy extra sunscreen and snacks!
My family (including two young kids - 2 and 6) spent three days at the Wigwam for spring break. The hotel itself has beautifully landscaped grounds, fantastic pools, and the Wigwam Bar had great food with outdoor seating near Bocce ball courts and other games where the kids could stay entertained while eating. The pool with the water slide was a big hit, water temp was perfect, and there were tons of fountains pouring into the pool and a separate walk through fountain areat that our little one in particular loved. The pool area staff were regularly at our side to refill water pitchers and take any orders, and the food was tasty. The Red Door Spa on property was also beautiful, with excellent facilities and a nice lap pool. I would definitely recommend the Wigwam and would not hesitate to stay there again.
for Everyoneby lori from Saskatchewan
BeautifulPosted Apr 8, 2014
beautiful grounds.friendliest staff I have ever encountered at a resort.
Jan 14, 2014
Exceptional guest service is the ultimate goal and top priority at The Wigwam, so we were delighted to read your wonderful comments with regard to our staff. We are thrilled that you enjoyed the friendly service provided by our associates and appreciated the beauty of our resort grounds. Please come back and see us again soon.
for Everyoneby Mandy
Nice place for a quick spring break vacationPosted Apr 6, 2014
Pros: family-frienly environment, swimming pool and outdoor area
Cons: In-room amenities (e.g a microwave would have been nice).
Location: The desert flower garden-neaby cafe and restaurant (just a block away)-
I recently stayed at this hotel with my 10 year old son and he absolutely loved it. The swimming pool and water slide are amazing, pool side service was excellent and the staff were very friendly. We also enjoyed the weekend farmers market on the hotel grounds.
Jan 14, 2014
It's wonderful that you and your son had the opportunity to stay with us and enjoy the many amenities that The Wigwam has to offer including our sparkling pools and waterslides. Thank you for letting us know about your quick spring break vacation. We hope that you will visit us again soon.
for Everyoneby lisa from Colorado
Fabulous resort!Posted Apr 5, 2014
We spent a few days at The Wigwam with the hopes of spending some leisurely time warming up in the sun after a long Colorado winter. The Wigwam completely exceeded our expectations! We loved everything about it - the gorgeous pools, the southwest atmosphere, the impeccable grounds, and the great service. The history of the hotel made it even more appealing to us. What a fabulous place! We definitely recommend this resort for anyone who simply wants to relax!
Jan 7, 2014
Your review and recommendation are truly appreciated. Thank for sharing your impressions with us regarding our resort and letting us know that you had such a great time at The Wigwam. We're thrilled that we could provide you with a relaxing and warm getaway after the long Colorado winter. It was a real pleasure to have you here with us and hope that we can welcome you back again soon.
for Everyoneby Maeve from tacoma wa
Great time at the wigwam!Posted Apr 5, 2014
Rooms and property were immaculate- kids and adults all had fun. Staff was ok- pool staff could have been friendlier.
Jan 7, 2014
It is always a treat to hear from our guests and learn all about their experience at The Wigwam. We were happy to read that everyone, kids and adults, all had a great time. It was however disappointing to find out that our high level of service may not have been experienced consistently throughout our resort, we will share your comments with the appropriate manager. Thank you for your review, we hope to see you again soon.
for Familiesby A verified traveler from Illinois
Great ResortPosted Apr 3, 2014
The Wigwam Resort had friendly staff, great rooms, and pool area was both kid and adult friendly. Would 100% stay at the resort again.
Jan 7, 2014
It was wonderful to read your review and learn that the staff, rooms and amenities at The Wigwam were all enjoyed by you. Thank you so much for taking the time to share your comments with us and letting us know that you had a great experience. Please visit us again soon as it would be our pleasure to welcome you back.
by Kelly from Newark, OHIO
UNCOMFORTABLE BEDS BUT BEAUTIFUL HOTELPosted Mar 31, 2014
Pros: Beautiful property!
Cons: Beds need to be comfortable and not sag in the middle.
The hotel was beautiful. Service at the bar by the golf course was excellent. The beds were very old and uncomfortable. We almost left the hotel because of the beds. I should have gone up and complained but that's not really our style.
Jan 7, 2014
We are always grateful for guest feedback and would like to thank you for sharing your thoughts with us. While we are delighted that you appreciated the beauty of our property and enjoyed the level of service you received, we were truly disappointed to learn that you were not comfortable in the bed in your room. Guests are encouraged to bring their concerns to us at the time of their stay so that we may do whatever we can to rectify an issue. We hope that we will have the privilege of welcoming you back in the future and that you will let us know if there is anything we can do to make your next stay exceptional.
for Everyoneby Andy from Alberta
Great Resort. Especially if you like golf.Posted Mar 29, 2014
Pros: Rooms, pool, food and the golf.
Cons: The service!
This resort is wonderful. Unfortunately it is staffed with service people that leave a lot to be desired. I know my bar tab would have been a lot bigger if we could have just gotten a waiter or waitress to stop by. Interestingly enough we found this same problem in all of the on site resteraunts.
Jan 1, 2014
Thank you for your review, we are very grateful for your feedback. Although you have expressed your appreciation for our accommodations, golf courses and the food at our restaurants; it was disappointing to read that the high level of service we strive to provide wasn't always evident. Please accept our sincerest apologies for any delays or inconveniences. We will share your comments with the appropriate managers. The next time you are visiting the area we hope that you will allow us the pleasure of welcoming you back to The Wigwam.
for Everyoneby Cindy from Cedar Rapids Iowa
Best place in he valley!Posted Mar 28, 2014
Pros: Love the rooms, grounds and pool.
Location: Shopping, baseball games
We stayed here while attending spring training....great place after a hot day at the ballpark!
for Everyoneby A verified traveler
Great 10 day vacation at this hotel and weather -Posted Mar 28, 2014
Pros: On line, plus travel advisories
Cons: Perhaps a better breakfast menu made known to guests from the Wigwam bar versus Red's location/walk. Discount for Litchfield golf for hotel guests
First trip to Arizona, with excellent hotel courtesy & assistance, great weather, excellent room.
Jan 1, 2014
We’re absolutely pleased that your ten day vacation at The Wigwam was a great experience. Thank you so much for sharing your comments with us about your first trip to Arizona and to our resort. We are thrilled you enjoyed your time here and hope that we will have the pleasure of welcoming you back again in the future.