I will be listing due to the sheer extent of the issues we faced here.
Staff are extremely rude, socialise during their work hours and running around and laughing, leaving the reception and lobby empty of any staff with visitors’ personal belongings left out in the open for anyone to take.
- filthy bedroom floor, to the point you can’t walk around barefoot or with socks as they are immediately dirty
- no amenities except paper thin towels, a mini fridge and microwave but nothing to reheat food
- wifi doesn’t work or is just extremely poor
- we requested a late check out for 12pm and storage of our suitcases until our flight, at 11:52am we receive a call to our room that we need to leave now
- no storage facility for our suitcases which meant they were left out in the lobby unattended at some points, the lady also made up a rule about only being able to store the suitcases until 3pm as apparently that’s when their lobby closes even though on the front door it clearly states the lobby is open until 6pm, we’ve stayed in many cheaper spots before and never had a limit
- we asked for tickets to store our things as you would get in most other places, the woman mockingly stated no one would take our stuff despite witnessing them
- extremely rude receptionists with no respect for you as a customer, our first night there was a long queue coming from the night window with people with complaints but they were too busy vaping and laughing to take care of customers