Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
1.6 Room cleanliness
1.6 Service & staff
1.4 Room comfort
1.2 Hotel condition
They paid and stayed.
Not Recommendedby A verified traveler
Posted Jan 19, 2011 on Hotels.com
Recommendedby A verified traveler
DO NOT STAY HERE! DIrty rooms and sketchy people.Posted Mar 29, 2010 on Hotels.com
Location: There are a couple hotels close by that are much better then this one.
Let's start with the area, yes it is convenient to the highway, but the area is not clean at all. There are what seem to be girls of the night and bums around the hotel begging for money, harassing people etc. The room was disgusting, stains on the floor and on the sheets. The door handle had grease and grime all over it. What looked like bloodstains on the back of the door. The staff at the front desk was not helpful and barely spoke english. No manager on duty to assist. We took a look around and left to find another hotel. I am not a picky traveller and have stayed in low quality places before and I am ok with a place just to lay my head down, but this place IS NOT SAFE or CLEAN. Don't risk booking it thinking you will be ok with it, because you will end up leaving like i did. After we left I contacted hotels.com customer service to get a refund. The rep on the phone tried to contact the hotel and got hung up on numerous times by an employee who just got fired. No manager on duty all weekend so I could not get it straightened out until 3 days later.
Not Recommendedby A verified traveler from Sky alley,Ca.
not goodPosted Apr 29, 2009
Arival was just O.K. Key card had hard time unlocking door.The card reader had a problem.Tryed 3 different cards.All had the same problem.The room was a low 3.The queen bed was a slab,very uncomfortabal,and the pillows were about 3" thick before you put your head on them.Very,very uncomfortabal.I had misplaced my car keys,and went to the office to see if they might be in lost and found,The staff treated me like a 3rd class citisen and "told" me to go look in my bags. Very rude.
Not Recommendedby A verified traveler from Seattle, WA
This is just plain unacceptablePosted Apr 1, 2006
Everything else about our combination booking went well for our Spring training jaunt to Phoenix. But this hotel was definitely the dregs. By the end of our first night, we were plagued by a tipping toilet, thin walls and floors, sagging and ripped mattresses, and the fact that yards away from our room, a fleet of semis seemed to idle all night in an improvised truck stop. The neighborhood was questionable, and parking lot strewn with fresh fast food garbage every morning. The last two nights we were kept awake by honking trucks and nocturnal neighbors (or at least those who may have been renting their rooms by the hour). All this topped with a sewing needle I discovered imbedded in my scratchy little bath towel (fortunately before the shower) leads me to conclude that this was hands-down the worst hotel experience I've ever had.
Not Recommendedby A verified traveler from metro east St Louis
Look harder and don't be to cheapPosted Mar 29, 2006
This is the first time i arrived at a hotel and they did not have my room ready by 1 pm. We arrived at 230 pm and it was a big deal to get our rooms ready. Also we stayed over night for one night and the hotel would not give us towels for a shower the next day. I could not complain about the actual room. It was average for a cheap night hotel. If you want to save money the hotel is not bad, but i should have done more research and I'm sure $10.00 extra dollars would have gone a long way.