Ratings based on 1,726 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant suprise

Posted Jan 21, 2015
Very nice hotel! Friendly staff, clean rooms, and quick response time to requests or questions. The only reason i did not give it 5/5 for comfort is that the AC unit was pretty loud. But I would definitely go back for the price. Great shuttle service to downtown convention center meetings and airport as well.
3 out of 5
by A verified traveler

Posted Jan 20, 2015
We may have had an unusual experience, we were put in a room near the elevator which was very loud all night which woke us up several times. The heater was also very noisy. Otherwise clean ok place near the airport.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 18, 2015
It was nice to stay. Free parking is included. Breakfast can be better.
3 out of 5
by A verified travelerfrom Los Angeles

Uncomfortable room

Posted Jan 16, 2015
Mini fridge was really loud. Had to unplug it. The climate control was also loud. The mattress was really hard and uncomfortable to sleep in. The tv had no channel guide.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Reno,NV

Room was comfortable and clean

Posted Jan 16, 2015
Pros: MidTown is a great location for good food and not far from all other ammenities.
Cons: Carpets could be cleaned.
Location: Chase field was a10 minute drive. no close shopping though.
Breakfast was great for a buffet style breakfast, Room was clean. Mini fridge was missing upon arrival so we called down to the front desk and the staaf brought one right up.
3 out of 5
by A verified traveler

Across from the adult video store

Posted Jan 13, 2015
Pros: My room
Cons: The location
Location: Across the street from the adult book/video store - so it was a concern going out at night to walk anywhere
Room was clean and comfortable; phone wasn't plugged in; floor lamp didn't work; otherwise it was a nice oasis. Property itself was at least 3 miles away from the convention center and the shuttle only operated from 8:00 to 4:00; and many conf sessions started at 4:00. You need a rental car or interest in using the street car to go to the convention center. Pool was very nice; breakfast was decent; staff were pleasant. The hotel lobby was inviting. The breakfast area was disappointing only because it was dark, but otherwise fair. Location was the problem.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bengaluru

Overall OK.

Posted Jan 12, 2015
Pros: Location is fine.
Cons: Wifi link speed and breakfast options.
Location: Major attractions are few miles away. Light rail link is good, runs early in the morning till late night.
Went to Phoenix for a conference. Booked the room through Expedia. Hotel room is comfortable. Main advantage (for those not having a car) is that it is close to Light Rail link (Osborne station within 5 minutes) that connects to airport as well as to shopping malls. Staff are friendly. The wifi link is disappointing. Speed slow and Comes and goes. Could not connect mobile and laptop simultaneously. I stayed for 4 days and same breakfast repeats every day.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom British Columbia

Nice staff good (actual) breakfast

Posted Jan 10, 2015
Good hotel overall. Service is very good staff at both front desk and in restaurant are very sweet. Hotel is bit old. Carpet needs cleaning/be changed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overall good hotel

Posted Jan 9, 2015
Cons: The internet is very slow.
The hotel is close to the light rail. It is very convenient to transport. The room is clean. No smoke. Hotel staff are nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jan 7, 2015
Pros: I liked the staff
Cons: One of the mattress needed to be changed a little warn out
Nice Hotel, a little hard to find but I will stay there again.