Ratings based on 1,875 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Nice, family-friendly place. Nice playground area for kids. Outstanding pool for family fun! Clean rooms. Comfortable bed. Very nice staff. Nice free full breakfast. Outstanding stay for the price! Very happy!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
The staff were great, especially the cleaning staff!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Excellent Great selection of breakfast 10 minutes convention center
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
Patty at front desk was great. Room was clean, coved parking,pool was ok. Didn't care for the bar or bartender.
Comment from Hotel Management
Jul 15, 2015 by Marilyn, Hotel Management
Thank you very much for your kind comments, we were pleased to see that you found the accommodations to be clean and comfortable, that you enjoyed the pool area and the service provided by the staff, in particular Patty. We look forward to seeing you again very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Convenient to airport and downtown areas.

Posted Jul 9, 2015
Pros: Clean and quiet rooms
Location: Art Museum was extremely close and absolutely amazing!
Beautiful lobby and room was very nice and clean. Comfortable bed and big fluffy towels. Convenient parking. Better than average complimentary breakfast. Hotel is a bit older and hallway carpeting reflects that, but the rooms were spotless and we felt very comfortable there. Beautiful gardens out back to enjoy if it wasn't in the heat of summer. Hotel and breakfast staff were pleasant and very helpful. Great value.
Comment from Hotel Management
Jul 13, 2015 by Marilyn Edwards, Hotel Management
Thank you very much for your comments, we were happy to see how clean and comfortable you found the hotel, and that you enjoyed the complimentary breakfast. We hope to see you again very soon.
1 out of 5
by A verified traveler

Horrible hotel

Posted Jun 24, 2015
The carpet when you get off the elevator is dirty. Room is very small, uncomfortably beds, air conditioner is loud. I hated my stay and I couldn't sleep.
2 out of 5
by A verified traveler

Posted Jun 17, 2015
Pros: The location.
Cons: See above.
Location: Close to downtown.
Would not recommend. 1. The air conditioning is very loud even on low fan. 2. Only a small stream of water coming out of bathroom faucet. 3. The hot complimentary breakfast was cold every morning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to downtown

Posted Jun 3, 2015
Good location for downtown near lots of eateries. Clean rooms
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Perfect Hotel for Business Trip or Vacation.

Posted May 26, 2015
Pros: Having breakfast, parking, location and comfort of room.
Cons: Breakfast was good. They did switch between french toast and pancakes, but always only had sausage. But still great breakfast assortment.
Location: Walgreens, light rail, restaurants, freeways and downtown all within 15 minute or less drive.
I booked this hotel for a conference I was attending. It is not within walking distance to Phoenix Convention Center, however they do have the light rail station just a block away. I did have a rental car so did not need to use. Nice to have free parking, never had an issue finding a spot to park, although the parking spots seems tight at times. It was nice having the continental breakfast each morning. Location wise it was fine. There were restaurants within 5 mins or less driving and a Walgreens within walking distance. I did not get to utilize the pool or gym area but they looked nice. The room was great. Bed was comfy and did not have any issues with noise, even thought my room was close to the elevator.
1 out of 5
by A verified traveler

Posted May 13, 2015
The cabana suite is a joke. It's a hallway with a door. No water in the pool. And the refrigerator was not cleaned out