Garden view

Reviews of Terrace Resort

3 out of 5
Terrace Resort
118/6 Tran Hung Dao, Duong Dong Town, Phu Quoc, Kien Giang

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 46 reviews" "
Rating 8 - Good. 27 out of 46 reviews" "
Rating 6 - Okay. 7 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Liked: Cleanliness, room comfort
Pleasant stay
Nice hotel good value
Stayed 2 nights in Apr 2021

10/10 Excellent

stefan

good place to rest and start your day of exploring
all good. close to the city, motorbike rental, laundry, travel agencies, beach, massage, mini shops.. nice small pool, clean rooms, good breakfast
Stayed 3 nights in Jul 2018
Response from Vicky on Aug 24, 2018
Thank you for your kind cooperation! See you next time.

6/10 Okay

Paddy, San Jose, California, USA

It's an OK Resort, just OK!!!
Did not have a good experience during check in. My Bungalow is cleaned but too near to the Pool and having no curtain for privacy during day time. Love the breakfast and its staff service. The pool is fresh and cleaned. Surrounding hotel is quiet, but the hotel is located in a very narrow alley poses difficulty for Taxi access. Hotel is near to the Beach, but the walkway to the beach is dirty. Be careful during construction time, since bricks can fall onto your head while you are walking pass the construction sites to the beach. It's an OK resort and reasonable priced. But I will not stay here again. Too many other better choices.
Stayed 3 nights in Jul 2017
Response from Sales Department on Aug 1, 2017
Thanks for your feedback. Best regard,

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
near beach
good location

10/10 Excellent

donkey1985, m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the beach
Really lovely hotel, clean and comfortable. Great staff, 2 minute walk to the beach and a half hour walk into town. Great pool, rooms lovely. Highly recommend

10/10 Excellent

Ziyals, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great swimming pool
Lovely hotel, spacious rooms, good size, clean pool. Breakfast was a good choice of well cooked food.

6/10 Okay

JOEY

Liked: Cleanliness, room comfort
The wifi really bad in the rooms.

8/10 Good

William, London

Liked: Cleanliness, property conditions & facilities, room comfort
Great little place
Great little place less than 5 minutes walk from the beach. Nice bungalows and small-ish pool were great. We had a problem with the shower pressure which was sorted straightaway. Beware of the 'free airport transfer' policy. We ordered a taxi to the airport and we asked beforehand whether we were expected to pay, they said 'yes'. If you have the hotels.com page handy, use it to tell them you're not paying. The reception phoned somebody to obviously authorise and told us it was an Internet mistake, but did accept to pay straightaway.

8/10 Good

Keith, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service .great reception staff .
Nice hotel area is now a building site maybe better when developments finished . There are some nice local restaraunts nearby .beach near and good beach bars .

6/10 Okay

James, Wrexham

Liked: Cleanliness, room comfort
Not too bad.
This hotel is well located for a chilled beach holiday in Phu Quoc. However the electric went off a few times, sometimes no running water. Bed was comfy and the room was big enough with everything you need really. Overall probably a 3.5 IMO.

8/10 Good

Jayne, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome. .lovely staff and pool
The staff at this hotel were awesome. Although their English was not up to speed..I had fun typing the words into their phone for translation. They were always smiling and gave me bandaids after my 5km return walk into town with the only footwear I had...thongs :) there are really nice place for food and beer cheap or free if dining in one particular place.

8/10 Good

Hock Cheong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The hotel is nice and good for family with kids.

10/10 Excellent

joyce , singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel value for money
-clean n comfortable -close to the beach -a little further from town but easy to hire driver -helpful and friendly staff -nice swimming pool n pool table

6/10 Okay

Lim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay but can improve
I stayed there for 3 nights with my family & a friend's family a total of 4 adults & 3 children. The hotel should create a small playground or kid's room for the children. As for the daily breakfast, the food is the same. They should have a few more varieties instead of just Vietnamese Pho noodle soup! Likes fried noodle, fried rice or congee, etc. Other than those items mentioned, the rest are okay. The hotel & room are clean. Staff is okay.

10/10 Excellent

Nick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay - I couldn't fault it.
My stay was great by every measure. The staff were very helpful, the rooms always immaculate and the pool was amazing. I didn't do the optional breakfast, so I can't comment.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice quiet and peaceful resort
I was not feeling well when i arrive but i had my much needed rest and by the end of my trip, i was missing the resort

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Terrace Resort was really nice, clean and comfortable. The bathroom was large and had a shower cabin (something we rarely found in Vietnam). The breakfast was a buffet and very tasty. Staff were friendly and welcoming. The pool was brilliant, and it's only a five minute walk through small streets to the beautiful beach. There are many restaurants around. I would stay here again!
Stayed 2 nights in Dec 2019

10/10 Excellent

stefan

Friendly staff, clean rooms, small nice pool.
hidden from the busy main street, nice quiet place, good free breakfast when you only need some bread, eegs and fruits... tricky to find the nearby beach, walk is about 400meters. laundry, motorbike rental, massage and restaurants is nearby.
Stayed 1 night in Jul 2018
Response from Vicky on Aug 24, 2018
Thank you for your kind cooperation. See you next time !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Morten

Liked: Staff & service
Hotellet var overordnet ganske fint og havde en fin beliggenhed. Det er dog, selvom det ikke er så gammelt, lidt slidt og præget af en del fugt/svamp. Men udenomsarealerne var fine og pæne, dog kunne poolen godt bliver gjort rent noget oftere, ligesom toilet ved poolen ikke blev gjort rent i de 10 dage, vi var der.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel with nice pool area, good breakfast and big rooms.

4/10 Poor

mv

Liked: Staff & service
Disliked: Cleanliness, room comfort
Pænt ud ad til, men beskidt
Ok pool, men dårlig rengøring og alt for hård seng

8/10 Good

Sara

Liked: Staff & service

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéal pour le repos
Tout est très correct sauf le petit déjeuner. Que du local, rien pour les touristes occidentaux.

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort!
Amazing room! Staff really friendly and sweet even though they dont speak english.

8/10 Good

Marianne

Liked: Cleanliness, staff & service, room comfort
Hyggeligt og godt placeret
Super resort og lige i centrum. Morgenmaden kunne være bedre, men sødt personale

8/10 Good

Ville

Liked: Cleanliness, property conditions & facilities, room comfort
Ainoa paikka missä perinteinen traveller-majoitus kohtaa luxuksen. Eli majoitus on hyvä ja siisti, mutta sillä ainoalla oikealla kadulla phu quocilla.

8/10 Good

KL

Liked: Cleanliness, property conditions & facilities
Nära till stranden
Bodde här efter några nätter i en fantastisk bungalow på stranden. Svårt att inte jämföra men det som skilde mest var frukosten. I bokningen stod det full frukost. Första dagen fanns det nästan ingenting. Poolen var härlig men det gick inte att ligga där pga insekter som bet en och illaluktande solmadrasser. Rummet var fint med stort och härligt badrum. Mesig dusch, fick stå på alla fyra fyra för att skölja ur håret under kranen. ACn lät alldeles för mycket.

8/10 Good

Marianne

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Rent og komfortabelt hotel
Hotel beliggende i hyggeligt lokalområde med gåafstand til strand og flere restauranter.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Ehdottomasti suositeltava hotelli!
Hotelli on ihan toimiva rantaloman viettoon. Sijainti lähellä rantaa (noin parin minuutin päässä rannasta) ja erilaisia ruokapaikkoja on runsaasti lähikaduilla. Pieni marketti päätien varressa, parin minuutin kävelyn päässä. Hotellialueen ympäristö, kuten koko saari, on vielä aika alkeellinen, mutta omatoimi lomailuun ihan ok. Uima-allasalue pihalla on kiva. Aamupala ihan hyvä, paistavat munia ja pannukakuja pyynnöstä. Huoneet olivat siistit ja hyvät, ainoa miinus on suihkujen vedenpaine, joka oli aika heikko. Henkilökunnan englanninkielentaito ei ollut kovin korkea.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Bra hotell nära stranden och restauranger
Hotell med väldigt trevlig och hjälpsam personal. Läget är otroligt bra och bara ett stenkast från stranden. Det var dock lite dålig städning och om det är egentligen inte en separat säng om man inte väljer en king-size säng utan den andra sängen är en mindre säng som egentligen är till för barn. Men på det stora hela ett bra hotell med utmärkt läge och trevlig och hjälpsam personal. Den dagliga städningen var bra men den grundliga städningen var till viss del sämre, t.ex. såg man att det låg kvar spindelnät vid vissa fönster och lampor. Men rummen var i övrigt rena och fräscha.

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Prisvärt
Väldigt hård extra säng. Ca 300meter ifrån havet. Går att hyra sol på stranden.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Härligt hotell nära stranden
Mysigt hotell, personal trevlig

8/10 Good

Susanna, Helsinki

Liked: Cleanliness, property conditions & facilities, room comfort
Hyvä sijainti ja siisti hotelli.
Hyvä sijainti. Allas ja huoneet olivat hyvässä kunnossa ja siistit. Aamupala oli ok, mutta ei kummoinen. Menisin uudelleen samaan hotelliin.

8/10 Good

CK, München

Liked: Cleanliness, property conditions & facilities, room comfort
Tolles Preisleistungsverhältnis auf Phu Quoc
Geräumige Bubgalows, mit viel Platz und Ablagefläche im Bad. Eigene Terrasse zum Bubgalow und schöne kleine Anlage mit Pool. Zum Strand sind es keine 5 Minuten zu Fuß. Frühstück ist sehr lecker und umfangreich. Die Lage ist top! In direkter Nähe zu den "angesagten" Strandbars und Restaurants. Zwar nicht mit direkten Strabdzugang abe dafür ja auch sehr viel günstiger als die Strandresorts und 5 Min. gehen ist ja nicht besonders viel ;-)

10/10 Excellent

Cecilie, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God overraskelse
Terrace resort var en rigtig god oplevelse og nok det bedste *** hotel vi har boet på rundt i Vietnam, efter andre standarter er det vores mening at det er en meget højere standart en andre *** hoteller og nok nærmere et **** hotel. Værelset var stort og rent og med en fantastisk seng.. Stort badeværelse med to håndvaske og stor badekabine. Haven og poolen er idyllisk og ren relax.. Derudover skal morgenmaden også nævnes for at være den bedste vi har fået på et hotel i Vietnam.. Tak for 4 dag i ren luksus / Lukas & Cecilie

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre somptueux
Hôtel bien situé, dans un cadre verdoyant Logements très spacieux, terrasse donnant directement sur une grande piscine Plage à 5 minutes à pied Petit déjeuner sous forme de menu bien mais sans plus Personnel ne parlant à peine un mot d'anglais

8/10 Good

Anna-Lena, Thüringen

Liked: Cleanliness, property conditions & facilities, room comfort
Sehr schönes kleines Resort
Das Resort hat verschiedene Bungalow. Wir hatten einen Luxury Garden View Bungalow und hatten reichlich Platz. Das Bett war sehr bequem, die Ausstattung sehr gut und alles sehr sauber. Der Pool ist sehr schön und gut gepflegt, sowie die ganze Anlage. Das Frühstück hatte viel zu bieten und war sehr lecker. Das Personal kann nicht wirklich gut englisch, was leider dazu führt, dass kaum Informationen erfragt werden können.

10/10 Excellent

Riku, Köniz

Liked: Cleanliness, property conditions & facilities, room comfort
Mukavaa oleskelua.
Aivan lostava mesta jos ei vaadi palveluita lähelle. Ei ehkä perheen pienemmille sopiva sijainti mutta aikuisella posukalla ihan passeli.

8/10 Good

TAKAAKI, SAIGON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フーコック旅行で使用。 リゾートと名前はついていますが、リゾートの定義って何なんですかね。 海に隣接しているわけでもなく、(海まで徒歩7分ほど) リゾートっぽい施設があるわけでもありません。 しかしながら部屋はとても広く清潔で快適(最上級の部屋を予約しました) 私の部屋は道路から離れていたので騒音もなく、虫もいませんでした。 ただ、部屋はカーテンを閉めないと通路兼中庭から完全丸見えですので注意が必要です。 レストランも、夜訪問時は味は合格点。揚げ春巻きが美味しいです。 朝のビュッフェはおかず6点くらい、juiceやパン等をビュッフェタイプです。 シーフードを食べたい場合は町の市場通りに屋台を豪華にした感じの店が並んでいますので 入り口の店は高いので少し歩いた所に入りましょう。(人が沢山いる店が目安になります) まぁ値段相応。決して悪くないが、★5と比較すると全体的に少し物足りない感じです。 周辺へのAccessは◎。何をするかによりますが、ビーチへ行くのも町へ行くのもいい場所です。 (どちらかに近いという事はなく、裏を返せばどこへ行くにも中途半端な位置にあります) 滞在中はバイクタクシーを借りましょう。またここは行きと帰りのタクシーフリーです。 チェックアウト時に、店員がホテル代金も請求してきて ホテルズドットコムで支払い済みの件伝えたら解決しましたが、ちょっと抜けてますね。 不満はそれくらいです。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anne & Hicham
Uitstekend confort, personeel en zwembad; niet direct op strand

6/10 Okay

bj, paris

Liked: Cleanliness, staff & service, room comfort
Bon emplacement
L hotel est bien placé tres pres de la plage, 5 min a pied, possibilité de louer des scooters juste à côté et nombreux restaus Le seul reproche concerne le petit déjeuner, cela va si on déjeune sale, mais gare au sucre les viennoiseries sont rances et il vs les représentent ts les matins, si bien que nous en avons acheté chez le boulanger. Ns avons fait sentir la différence aux employés mais il ne semblent pas avoir été convaincus...

6/10 Okay

Tommi

Liked: Cleanliness, property conditions & facilities

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort