Sundeck
Check availability

Reviews of Andaman White Beach Resort

4.5 out of 5
Andaman White Beach Resort
28/8 Moo 4, Amphur Thalang, Sa Khu, Phuket

Reviews

8.6

Excellent

Rating 10 - Excellent. 281 out of 551 reviews" "
Rating 8 - Good. 185 out of 551 reviews" "
Rating 6 - Okay. 46 out of 551 reviews" "
Rating 4 - Poor. 25 out of 551 reviews" "
Rating 2 - Terrible. 14 out of 551 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

MarcQuis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Chris

Stayed 1 night in Mar 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. The staff were excellent. I enjoyed my stay here.
Stayed 1 night in Feb 2024
Response from Tom on Feb 23, 2024
Thank you so much for taking the time to leave an excellent rating. We're very glad to hear that you enjoyed the stay. We're here for you anytime.

10/10 Excellent

Jason

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Tom on Jan 15, 2024
Thank you for taking the time to leave an excellent rating.

10/10 Excellent

Mahendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Tom on Jan 15, 2024
Thank you for taking the time to leave an excellent rating.

8/10 Good

jennie

Traveled with family
Liked: Cleanliness, staff & service
A lot of stairs as expected, however had the most lovely staff they assisted. Beach pool villas the best to chill
Response from Tom on Feb 19, 2024
We're grateful for your positive review and rating. We're happy to hear that you enjoyed the stay and look forward to seeing you again.

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an INCREDIBLE experience in the Andaman White Beach Resort. We were granted a free room upgrade to the Beachfront pool villa and it was by far the best accomodations we experienced in life. The beach is private and stunning, the hotel also offer canoas and beach sport equipment for free (volley, tennis, soccer, snorkeling). Food at the restaurant is quite good and in line with the prices in the nearby city. The hotel provides taxi connection and scooter rental at competitive prices. Location is remote from the main attractions in Phuket, so it's a great option if you are looking for a relaxing stay, far from the crowd but close to the airport. Highly recommended for 3-7 nights.
Stayed 4 nights in Dec 2023
Response from Tom on Dec 25, 2023
Thank you so much for taking the time to leave a positive review and excellent rating. We're glad to know that you enjoyed the stay and helped sharing the word about us. We're here for you anytime.

4/10 Poor

Dzhura

Traveled with family and small children
Disliked: Cleanliness, staff & service
The property was very out of date. It’s if it is still in the 90s on the property. They make decisions for you without asking you and they do not cancel your reservation for any reason so they could keep your money. If you could find a better place to go to please do overall very beautiful out there very quiet that’s the only thing I liked. very far from everything. Minimum 1 Hour anywhere fun
Stayed 10 nights in Dec 2023
Response from Tom on Dec 19, 2023
Thank you for taking the time to leave a review. We really appreciate all feedback, good or bad, as it helps us improve our business.

6/10 Okay

Richard

Traveled with partner
I have stayed in this resort many times. The service and the property has gone down hill. No money going back into keeping it up. The beach is one of the nicest beaches around but with the service and tee properties issues it is not worth the extra money it takes to go to this nice beach. Also fighting mosquitos in the rooms all night. Please pay attention to the place as it used to be a really special place to go. And can be again
Stayed 2 nights in Dec 2023
Response from Tom on Dec 13, 2023
Thank you so much for taking the time to leave a review. We appreciate all feedback, good or bad, as it helps us improve our business.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Everyone was very nice and the private beach is amazing.
Stayed 4 nights in Nov 2023
Response from Tom on Dec 19, 2023
Thank you so much for taking the time to leave an excellent rating. We're glad to know that you enjoyed the stay. We're here for you anytime.

6/10 Okay

Oshien

Traveled with group, Traveled with partner
Disliked: Staff & service, amenities
Yes you’re by the beach so expect other insects other than mosquitoes to feast on you. The indoor shower in our suite was messy, water went everywhere and the outdoor shower was… an outdoor shower lol. It’s an older hotel so it wasn’t my cup of tea. Granted I read reviews so I knew what to expect. It’s far away from everything but if you plan to just stay on the property than it should be fine
Stayed 3 nights in Nov 2023
Response from Tom on Nov 25, 2023
Thank you so much for taking the time to leave a review. We always strive to improve our products, so we'll consider your customer feedback. Thanks again for your valued review.

8/10 Good

JAMES

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The private beach is overwhelmingly the best feature of this resort, whilst the property itself is sadly rather underwhelming, and sorely in need of some serious renovation
Stayed 4 nights in Nov 2023
Response from Tom on Nov 24, 2023
Thank you so much for taking the time to leave a review. We're glad to know that you loved our private beach. We always look for ways to improve, so we'll consider your customer feedback.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!!
I stayed in the Pool Villa on the Beach and it was AMAZING!! The room was big and spacious and quite nice. The private pool was large and clean over looking/on the beach with a beautiful patio/deck outside my room. The beach and water were absolutely perfect! The right amount of wave action but not to much. Staff, food and service was fabulous!!!
Stayed 1 night in Oct 2023
Response from Tom on Nov 1, 2023
Thank you so much for taking the time to leave an excellent rating and review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Tom on Nov 1, 2023
We are so grateful for your excellent rating.

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta place
Stayed 1 night in Sep 2023
Response from Tom on Sep 25, 2023
Thank you so much for sharing an excellent rating. We look forward to seeing you again soon.

6/10 Okay

Zenny

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Aug 2023
Response from Tom on Sep 8, 2023
We're so grateful for your review. Thanks for sharing your rating with us.

6/10 Okay

Larry

Traveled with partner
Overrated place, furniture and appliances in less than average condition. I definitely overpaid, not a really good place. The view is really good but the spaces need maintenance.
Stayed 5 nights in Sep 2023
Response from Tom on Sep 7, 2023
Thank you for taking the time to leave a review. We appreciate all feedback, good or bad, as it helps us improve our business.

4/10 Poor

Zalihe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Tom on Sep 4, 2023
Thank you for taking the time to leave a rating. We appreciate all feedback, good or bad, as it helps us improve our business.

8/10 Good

trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved to peace and tranquility of the beach, a proper holiday away from the hustle and bustle of city life.... Staff were so humble, kind and professional.... welcomed like family...
Stayed 7 nights in Jul 2023
Response from Tom on Jul 26, 2023
Thank you so much for taking the time to leave a review. We're glad you loved our beach and staff services and also appreciate you helping to share the words about us. We're here for you anytime.

6/10 Okay

Jeffrey

Stayed 1 night in Jul 2023
Response from Tom on Aug 21, 2023
Thank you for your rating.

10/10 Excellent

Churee

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 1 night in Jun 2023
Response from Tom on Jun 20, 2023
Thank you so much for taking the time to leave us an excellent rating. - it's much appreciated.

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is ideal for the perfect escape to just chill and relax. The setting is gorgeous. The staff were amazing always very helpful, they made our 10 days here very special. We made friends with many of them. Thankyou Sam, Alex and Piak
Stayed 10 nights in May 2023
Response from Tom on Jun 20, 2023
Thank you so much for your positive review. We take pride in knowing you enjoyed your stay and were happy with our staff services. We will share this with our team to let them know how we are doing. We're here for you anytime.

8/10 Good

Maria

Liked: Cleanliness
Disliked: Staff & service
The beach and location is beautiful. Facilities are a bit dated - I really struggled closing the door to my room every-time. Very disappointing on staff attentiveness and courtesy specially when compared with all other places I staid in Thailand where staff where very gentle and considerate. Staff spoke to me in an load and brusque manner and not attentive. Strange non-Thai vibe.
Stayed 2 nights in May 2023
Response from Tom on May 11, 2023
Thank you for choosing our hotel and writing this review. We are glad you found the location and beach beautiful. We're sorry to hear that you were unhappy with our staff service. We appreciate your feedback and will work hard to improve our services.

10/10 Excellent

Geroge

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent host, perfect location right on the beach and great accommodation. I would stay here again!
Stayed 6 nights in Apr 2023
Response from Tom on May 3, 2023
Thank you so much for your 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and in order but not luxury. Reasonabily priced.
Stayed 2 nights in Apr 2023
Response from Tom on Apr 26, 2023
Thank you for your review. Your feedback helps us to improve service for everyone.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort on an outstanding beach. Beautiful pool, excellent food and the staff is exceptional.
Response from Tom on Jan 20, 2023
Dear Gregory,Thank you so much for taking the time to leave us a 5-star rating. Your feedback helps us to improve service for everyone.

2/10 Terrible

Johanna, Sunnyside

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First let me start on the property alone. The hotel is extremely outdated. Our room door didn’t lock properly, we had dirty towels, dirty shower area, the pool was not clean. The pool had dirty towels with stains on it. On our second to last day, money went missing from our hotel. The manager was completely useless. We went to the front desk immediately after realizing. We were told he wasn’t on the property but told us he’d call the police in the morning. In the morning, he refused to assist us. He told us that there was nothing that would come be done. Not even a complimentary dinner or anything. He implied that we were lying. The pricing was very appealing but it is very low for a reason, don’t come here!!!!
Stayed 3 nights in Sep 2022
Response from Tom on Sep 26, 2022
Thanks for taking the time to post your review. We are sorry to hear your experience was not to your satisfaction. By the way, we would like to address the issue you brought forth. Our team works to find the great solutions, and sometimes a right conclusion would not meet the satisfaction. We hope you'll understand that we only wanted to give you the best service.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Tom on Jul 18, 2022
Dear Fiona, We really appreciate you taking the time to share your excellent rating with us. We look forward to seeing you again soon.

6/10 Okay

Ronald

Business traveler
Liked: Staff & service
The only plus is the private beach and view!
The staff is very friendly and accommodating. The private beach was the main highlight of the stay if you're looking for a quiet stay away from the closest town Laguna. Nothing to do at night at the hotel so make sure you have Transportation to drive 20 minutes to the main town Laguna.
Stayed 7 nights in Jun 2022
Response from Tom on Jul 7, 2022
Dear Ronald, We're so happy to hear that you enjoyed your stay including our friendly staff and a private beach. We look forward to welcoming you again soon.

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jun 2022

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, amenities
weather was terrible when we stayed and beach was really dirty with rubbish washed up on the sand. Room was ok but a bit dated. Probably won’t stay here again.
Stayed 3 nights in May 2022
Response from Tom on Jul 7, 2022
Dear Andrew, First of all, thank you so much for sharing your feedback with us-- we really value your input where we can further improve.

10/10 Excellent

Brendan

Liked: Staff & service, property conditions & facilities, room comfort
Very, very good.
This is an amazing place. It’s own private beach (with limited swimming opportunities due to tides etc) but - the most amazing helpful, pleasant and courteous staff you could find. Villas and most thoroughfares ate spotless but as the place is well shaded with lush foliage, a lot of leaves fall regularly. Could benefit from a forward thinking gardener to remove them from branches earlier and staff to remove from poolside etc a little more often. Excellent food is available and is fairly priced at time of review (May 2022). The place itself is quite remote leading to its tranquility but more busy locations are freely available with a short (15-20min) cab ride. Very much recommended.
Stayed 2 nights in May 2022
Response from Tom on Jul 7, 2022
Dear Brendan, It was great to hear that you enjoyed your stay. We really appreciate your detailed review and the fact that you experienced our effort in upkeeping a good hotel's surrounding area. Thank you for taking the time to share your experience and we look forward to welcoming you back soon.

10/10 Excellent

Benny

Stayed 7 nights in Apr 2022
Response from Tom on Jul 7, 2022
Dear Benny, Thank you for taking the time to leave an excellent rating. Hope to see you again soon.

10/10 Excellent

Shelley

Stayed 4 nights in Mar 2022
Response from Tom on Mar 23, 2022
Hi Shelley, We really appreciate you taking the time to leave an excellent rating. We look forward to seeing you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect escape
Incredible location with isolated, private beach facing the sunset. This is a resort you go if you just want to relax and be calm. Because it is not in a town, you should have your own transportation or plan to just stay put and enjoy the pool, beach, and outdoor covered restaurant. Rooms are large and comfortable, nature is all around, and the staff is very friendly. Restaurant food is pretty good, but there are few vegetarian options (although you can ask and they can modify some dishes). This would be an ideal place for a romantic couple, although solo you can enjoy much peace and quiet. Gym is basic but adequate for getting some exercise. In general the resort shows a bit of age and minor decay, but this could be due to current economic hardships. However, everything works and is clean, and the staff is great. Fishing boats spend some time in the waters nearby, so there are occasions of noisy motors; but in general, the only sound is the ocean and the birds or cicadas during certain seasons. Note that only the main upper restaurant was open. The other ones closer to the beach were closed, probably because of pandemic/economic reasons. Views from the main restaurant are still great though.
Stayed 3 nights in Nov 2021
Response from Tom on Nov 30, 2021
Thank you Michael for your fantastic review and for posting your wonderful rating. We are so glad you found your stay with us comfortable and enjoyable. For information, our Coconut Bar close to the beach is reopening on 01 December 2021. We look forward to welcoming you back soon.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic!!! They treat you like your the only guest at the resort!! The restaurant had great local food. Only wish the spa was open but not that big of a deal. The beachfront pool suite was excellent. Right down the steps onto the private beach which was always very clean.
Stayed 13 nights in Oct 2021
Response from Tom on Nov 2, 2021
Hi Jim, thank you so much for your excellent rating for your recent visit to Andaman White Beach Resort. We are very glad that you enjoyed your experience. We look forward to serving you for many years to come!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picture perfect beach paradise
This ace actually as magical. There wasnt many people there while i was there and at one point i had the entire beach to myself and was the only person in the water. It was amazing. The facilities are great, service is amazing, just the perfect place. It definitely has a romantic feel so its a grest place for couples.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed the week before and the week after high season started. The first visit found a beaten up beach one closed restaurant but very pleasant any way, the return found a totally changed hotel the beach was flat the new restaurant was open and very smart. Even the cheaper room we had the second time was very spacious and similar size to the beach front pool room we started with. Lovely staff, food and you have a secluded bay to enjoy. Definitely going back
Stayed 5 nights in Nov 2019

10/10 Excellent

Freida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
This is a wonderful place to stay for rest and relaxation. It’s pretty far away from the main areas of Phuket but the staff arranges taxis and helps arrange tours. I would highly recommend!!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning beach and wonderful facilities - we were even upgraded to a suite. It was more than we needed, but lovely and appreciated! It all felt very luxurious. Close to Nai Thon beach which has some fun knick knack shopping and delicious food. The resort restaurant was not great and quite expensive, I much preferred the local dining.
Stayed 3 nights in Oct 2019

8/10 Good

KRIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a dream. Right on the beach. Gorgeous views, amazing staff, wonderful restaurant, i wish we had stayed there longer
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having breakfast and dinner with sand under your feet was a great change.
Stayed 9 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Deluxe Zimmer war sauber und hatte einen schönen Balkon mit Blick aufs Meer. Klimaanlage war sehr laut mit Geräuschen , aus der Dusche kam wenig bis kein Wasser . Das Hotel ist etwas in die Jahre gekommen . Die Wege sind aus Plastikpaneelen, was weniger schön war und etwas schwierig zu laufen . Der Fitnessraum ist zwar vorhanden, aber das Laufband war defekt. Das Personal war sehr nett , aber der Service war begrenzt und es war keinerlei Kooperation möglich. Die Preise im Hotel sind überteuert. Die nächsten Restaurants, die knapp 2 Kilometer entfernt sind , sind nur über die Hauptstraße erreichbar . Aktuell wird ein Teilbereich ( Restaurant ) renoviert . Die Auswahl beim Frühstück ist sehr klein .
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jul 2019

10/10 Excellent

Djiefffe, Montréal Canada 🇨🇦

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are looking for the best beach/pool mix? This is the place. I recommend the jacuzzi room but ask for the rooms that have the jacuzzi on the pool side. Line was in the back of the room with wall views on’y. Very good for privacy though. Staff is excellent, restaurant food is good, service is really good. Rent a car still because the place is not at walkable distance from Naithon beach night life.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent if younwant private quite time. Theres no party no bar hanging out or drinking. I never saw liquor in the resort. Not for young crowd more for privste quiet isolated adult time. Everyone sleeps early your dont see anyone at night. Great place but nothing like mexico or dominican republic resort. If u comung alone or want to party and socialize its not for u .
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check-in was a bit dodgy, they asked for a 2000 baht/night deposit, although there is no mini bar etc. (with my credit card blocked for international transfers, for security reasons, this was almost impossible) and they even seemed to not have us on file either. I printed out the wotif itinerary and they demanded a copy of it, after they also looked through my flight itenery I unfortunately had in the same folder. The locks on the rooms are a little bit clunky and had some sharp edges (be careful). Noisy construction work, which was not mentioned on wotif either, but the hotel is directly on the beach, which is nice. However, it's tucked away from everything and it's really hard to get anywhere from there, plus taxis are charging more, "because of the good area". Airport transfer is only available from the hotel to the airport (not as it is mentioned in Wotif/Expedia). It costs approx. 600bath. Evening program basically does not exist….. Well, only for VIPs (once a month) the reception told us. The cleanliness was ok, but the room service people forgot to lock the door and when I walked in to get something to drink, they also didn't ask me for seeing my key, although they didn't know me. Overall, I wouldn't book this hotel again.
Stayed 5 nights in Jun 2019
Response from Your Resort Host on Jun 18, 2019
Dear Sir Thank you for your feedback. Apologies for the service shortcomings. Re the Thb 2.000 deposit being requested. The amount is not related to the mini bar, unfortunately, your credit card was blocked by your bank, therefore, the reception requested a daily deposit of Thb 2.000. Also, the VIP party is once per week, not once per month, most probably you were not at the resort, thus, the invitation was missed. Thank you and kind regards Your Resort Host

10/10 Excellent

CLARENCE, Singapore

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location far from the crowds Isolated beach Privacy Helpful staff
Stayed 4 nights in Jun 2019