Penthouse Suite - Private Pool | Minibar, in-room safe, desk, soundproofing

Reviews of Bauman residence Patong, Phuket

4 out of 5
Bauman residence Patong, Phuket
201 Phang Nuang Sai Kor Road, Patong, Phuket

Reviews

7.8

Good

Rating 10 - Excellent. 174 out of 613 reviews" "
Rating 8 - Good. 250 out of 613 reviews" "
Rating 6 - Okay. 119 out of 613 reviews" "
Rating 4 - Poor. 39 out of 613 reviews" "
Rating 2 - Terrible. 31 out of 613 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it! The cleanliness, the staff and amazed at how affordable.
Stayed 1 night in Mar 2024

8/10 Good

Dominique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with the staffs, they are very kind and helpful, specially Gun, the manger in the dining room, always very pleasant and ready to help, she really cares about her customers. The staffs in the lobby are also great, very helpful and friendly specially Aldulraman, very friendly guy and very helpful. Overall, I had a great experience at Bauman residence and will definitely recommend it to anyone looking for a place in Patong.
Stayed 16 nights in Mar 2024

6/10 Okay

Dominique

Traveled with group
Liked: Cleanliness
Good location, friendly staff. Lot of traffic in hotel. Gym needs major upgrade. Overall experience not bad
Stayed 13 nights in Feb 2024
Response from GRM on Mar 14, 2024
Dear Dominique,Thank you for your feedback. We are delighted that you enjoyed our good location and friendly staff. We acknowledge your concern with our gym facilities. We are committed to providing an exceptional experience and we are currently reviewing our facilities to bring relevant upgrades. We hope this minor issue doesn't deter you from choosing us again in the future.Best Regards,Bauman Residence Management Team

8/10 Good

Aritra

Disliked: Cleanliness, staff & service
Very indifferent front desk staff. Very poor cleanliness of rooms (there was a large locust in our room when we arrived).
Stayed 2 nights in Mar 2024
Response from GRM on Mar 14, 2024
Dear Aritra,We sincerely appreciate your feedback and are sorry to hear about your experience with our front desk staff and room cleanliness. We strive to maintain high standards of service and it seems we have missed the mark this time. We have noted your concerns and will diligently work to improve on these areas. We hope you give us another opportunity to serve you better and show you our commitment to excellence.Best Regards,Bauman Residence Management Team

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2024
Response from GRM on Feb 20, 2024
Dear Leanne,Thank you for the commendable rating! We apologize if there were aspects of your stay that didn't meet expectations. We value all feedback and are committed to using it to improve our hotel services. We're glad you had a largely positive stay and look forward to providing an even better experience for you on your next visit.Best Regards,Bauman Residence Management Team

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 7 nights in Feb 2024
Response from GRM on Feb 20, 2024
Dear Margaret,Thank you for taking the time to share your feedback. We're glad to know you appreciated our strategic location. We continually strive to provide best services to our guests and your feedback serves as encouragement. We're committed to delivering a superior experience on your future stays. Your valuable opinions are always welcome and we look forward to welcoming you back soon.Best Regards,Bauman Residence Management Team

10/10 Excellent

mazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

yitul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and service excellent. The hotel is conveniently located 5 minutes from Patong beach.
Stayed 5 nights in Jul 2023
Response from Noi/Reservation on Jul 23, 2023
Thank you very much for your review. We hope to see you agian krab

8/10 Good

Sarita

Stayed 1 night in Jul 2023

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service
Have stayed at this property in the past. The staff were very friendly and efficient. Some areas of the property are looking very tired and worn.
Stayed 4 nights in Jun 2023
Response from ์Noi on Jul 6, 2023
Thank you for the review. We will take your suggestion to make it even better. and hope to be welcomed by you again soon

10/10 Excellent

Mohammed, Vancouver

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2023
Response from Noi/Reservation on Jun 16, 2023
Thannk you very much for your review & we hope to see you again Best regards

10/10 Excellent

Mohammed, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so good
Stayed 5 nights in Jun 2023
Response from Noi/Reservation on Jun 16, 2023
Thank upu very much for your review & we hope to see you to stay with us again Best regards

6/10 Okay

George

Stayed 5 nights in Jan 2023

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were not very helpful. Information at checking in was terrible. The breakfast was limited and repetitive. Security was rude.

8/10 Good

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2022

10/10 Excellent

Allie, Australia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff willing to go above and beyond. Our room was fantastic
Stayed 10 nights in Oct 2020

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value & pool bar
Good hotel for the price very clean good breakfast good location friendly staff bathroom was a bit small I will definitely go back to this hotel again
Stayed 7 nights in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Worst choice to stay, choose somewhere else...
The hotel staff barely speak English. Considering the lack of both communication skill and hospitality spirit, Bauman Residence is one of the worst choice on Patong beach. I could have list all the uncomfortable experiences, but it would probably be waste of time as both the hotel staff and managers didn't care about the customers at all. I would rather choose backpacker's hostel instead of this place...
Stayed 3 nights in Jan 2020
Response from Kedsarin on Jan 15, 2020
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We apologized for the inconvenience caused some problem between stay with us. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, friendly and helpful staff (special thanks to Tong for his help and fun friendly nature) We had an amazing time at this hotel, beautiful pool, wifi was a little slow, but overall we were very glad we had chosen to stay here.
Stayed 4 nights in Dec 2019
Response from kedsarin on Jan 15, 2020
Dear Valued guest, On behalf Bauman Residence !! We would like thank you very much for choose stay with us I hope your travel next vacation we look forward welcoming you again. With warmest personal regards, Kedsarin Ratchakhom Executive Residence Manager

8/10 Good

Natanicha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Kedsarin on Feb 2, 2020
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hotel is just about 20 mins walk to Jungceylon. The location is great. The pool and gym are nice. Rooms are reasonable in size and clean. However, the toilet need some cleaning especially the shower cubicle and it’s great if the hotel could install a rack for guest to put their body shower and shampoo in the shower area.
Stayed 7 nights in Dec 2019
Response from Kedsarin on Jan 15, 2020
Dear Valued guest, On behalf Bauman Residence !! We would like thank you very much for choose stay with us I hope your travel next vacation we look forward welcoming you again. With warmest personal regards, Kedsarin Ratchakhom Executive Residence Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, the pool was just like in the pictures, near enough to everything so could walk. The only issue we had was the internet was slow or couldn’t get on better reception in lobby.
Stayed 20 nights in Nov 2019
Response from Kedsarin on Jan 15, 2020
Dear Valued guest, On behalf Bauman Residence !! We would like thank you very much for choose stay with us I hope your travel next vacation we look forward welcoming you again. With warmest personal regards, Kedsarin Ratchakhom Executive Residence Manager

8/10 Good

Verified traveler

Stayed 9 nights in Nov 2019
Response from Kedsarin on Jan 15, 2020
Dear Valued guest, On behalf Bauman Residence !! We would like thank you very much for choose stay with us I hope your travel next vacation we look forward welcoming you again. With warmest personal regards, Kedsarin Ratchakhom Executive Residence Manager

2/10 Terrible

Liseth

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Kedsarin on Nov 15, 2019
Thank you for your feedback.

6/10 Okay

Mj

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hard bed terrible shower very average food get what u pay for
Stayed 5 nights in Oct 2019
Response from Kedsarin on Oct 27, 2019
Dear Mj, Thank you for your feedback and apologize some inconvenience between stay here. The hotel is pleased to receive feedback and will be improved for service in the future. Best Regards,

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The receptionist is very rude. They asked for pay extra for 1 person and I for 2 person. And I pay for extra per without bed due I pay only for extra persons not for the bed. Is very disappointed ☹️. This my second time visit of this hotel I’m first visit was nice and everything is good. But my second time visit is not good. Bad service receptionist.
Stayed 2 nights in Oct 2019
Response from Kedsarin R. on Oct 17, 2019
Dear Sir or Madam, On behalf Bauman Residence !! We would like thank you very much for choose stay with us and apologize some inconvenience between stay here. The hotel is pleased to receive feedback and will be improved for service in the future. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly refurbished cleab friendly staff good location
Stayed 1 night in Oct 2019
Response from Kedsarin Ratchakhom on Oct 7, 2019
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. people were nice. Amenities were good
Stayed 7 nights in Aug 2019
Response from Kedsarin on Sep 27, 2019
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Kedsarin on Sep 27, 2019
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

2/10 Terrible

Verified traveler

Stayed 10 nights in Feb 2019
Response from Kedsarin on Sep 27, 2019
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was lovely, very inviting and a lot of different areas to make it feel less crowded.
Stayed 2 nights in Aug 2019
Response from Kedsarin on Sep 27, 2019
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a holiday
Great place to stay for a few days or a few weeks, huge rooms, great sized swimming pool and very friendly staff
Stayed 5 nights in May 2019
Response from Kedsarin on Sep 27, 2019
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location and good size rooms, breakfast was ok but a bit expensive. My only down side was the staff English could be improved.
Stayed 10 nights in Jul 2019

10/10 Excellent

Vassy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful, kids loved the pool, A/C great, room servicing great, access to driver/guide good.5 minute walk to town and beach.
Stayed 9 nights in Jun 2019

10/10 Excellent

Gavriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Gavriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מקום ממש נחמד נקי ומסודר מרחק הליכה של 10 דקות מהחוף ומבית חבד מחיר מעולה ביחס ךתמורה
Stayed 2 nights in Jun 2019

4/10 Poor

Linda

Liked: Staff & service
Disliked: Room comfort
Low Cost & Quality
There are renovations going on outside & tarp in front of hotel not appealing at entrance. The room is clean but outdated, no iron provided & air conditioner works but old. The bed is hard, hallway is very dark & restaurant is okay. The swimming pool is nice & large like a lazy river.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Nee. on Jun 18, 2019
Dear Sir or Madam, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We would be highly appreciated to have more information from you to improve for a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 23 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable with all amenities one can expect in a 4 star hotel. Very good service: upon check in I found out I had a broken door electronic signal. The staff fixed it right away. Very tasty and affordable breakfast. Safe area, close to the beach (10-15 minute walk). Good WiFi. Highly recommend!
Stayed 8 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near everything, hotel and rooms just been renovated, pool excellent, great value for money will stay again
Stayed 1 night in May 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Fantastic room for the price. Good gym and pool. Only issue was the hot water in the shower was at times not so hot.
Stayed 13 nights in Apr 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2019

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great pool. Lovely restaurant. Staff very friendly.
Stayed 12 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Was what it said, renovations taking place, will only get better
Stayed 10 nights in Apr 2019

10/10 Excellent

Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice rooms, staff are incredibly welcoming especially the lovely ladys at reception
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the driver from and to the airport. First driver could not speak english, not friendly. Second driver driving very reckless and could not speak english. But i LOVE the hotel. Just what i needed. Big room. Enough amenities. A/C good. Swimming pool very nice. Breakfast buffet also good. Receptionist, waitress, bellman and concierge all super friendly.
Stayed 3 nights in Mar 2019