Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from KL, Malaysia

Best hotel I've stayed in Phuket!

Posted Jul 4, 2014
Pros: Fairly new everything is in top notch condition!
Location: Patong is about 10 minutes drive away.
Awesome hotel with excellent facilities. Perfect for couples and families with children. They have baby sitting services available for couples looking to have a late night out. Food was excellent! All sorts of activities by the pool for adults and children. Rooms are spacious with awesome view of the sea. Staff are very attentive and friendly. Downside is that it's costly to move around by cab (min 400 baht one way) - we decided to rent a bike instead (high powered you can get for 1800 baht per day) and it saved us a lot and gave us the freedom to move around whenever! Hotel is one hour away from the airport. You'd be paying double (of what you paid from airport to hotel) to get the hotel taxi back to the airport so try to make arrangements with a taxi outside the hotel if you're looking for a much reasonable fare.
5 out of 5
Recommended
for Families
by A verified traveler from Sydney, Australia

Absolutely amazing resort!

Posted Jul 4, 2014
Pros: All of the above
Cons: Very minor details: rooms smelt musty, pool bar staff could be a little bit more friendly, the pool towels were way too big, resort a bit old in parts
Location: Hotel restaurants were OK, but a quick taxi trip to Patong or Karon and you had access to fantastic places to eat. Great shopping in Patong
This resort is simply amazing: the location is perfect as it is nice and quiet but close enough by taxi to Patong and Karon for dinner and shopping. The staff are warm and friendly especially towards children. There is something for every member of the family: the kids loved the massive pool and slides, the youngest couldn't get enough of the outdoor playground and kid's club. The gym was well equipped, the spa treatment was divine and although the beach conditions were not great originally, we enjoyed swimming there in the last couple of days. Cannot wait to go back!
5 out of 5
Recommended
for Everyone
by nkyl from singapore

Amazing hotel right infront of the beach.

Posted Jun 25, 2014
Stayed for a week. Had a wonderful experience staying right in front of the beach. Should include muslim food in the restaurant for muslim guests.
5 out of 5
Recommended
for Everyone
by sue and mark from australia

Great resort great beach and location

Posted Jun 15, 2014
stayed 8 nights wished it was longer beautiful rooms staff and facilities
4 out of 5
Recommended
for Everyone
by Richard from Victoria

Made the right choice!

Posted Jun 13, 2014
Beautiful resort. Food & drinks a little pricey but worth every cent. Awesome facilities, location & staff second to none. Highly recommend & we will be back!
5 out of 5
Recommended
for Families
by Pete from Singapore

Absolute Paradise

Posted Jun 12, 2014
Pros: Location, facilities, restaurants, friendly staff
Location: Just a short distance from the heart of Karon - markets and dining. 10 minute drive to Patong... perfect location for a family.
We stayed in the pool villa (family) - 903. The experience was very overwhelming - accomodation that made us feel like royalty. The staff were absolutely wonderful, accommodating and friendly. One of the best holidays we have ever had... and a true paradise. The pool and amenities were perfect for our two young boys and the beach was pristine. We are already planning our visit back next school holidays! !
3 out of 5
Recommended
for Everyone
by robert from melbourne

too many stairs

Posted Jun 11, 2014
Pros: adult only pool, great buffet breakfasts, access to the beach, family pool area, free wi fi. Housekeeping staff were particularly pleasant.
Cons: 1.Concierge staff need training. 2. Reception staff need to improve english language skills. 3. Shuttle services.
lush gardens and beautiful pool areas including an adults only endless pool were only spoiled by the distances required and number of steps to be climbed to get to your room or the dining areas. The resort has a great beach and the waves aren't too strong. The water is warm at the beach and the pools. Wonderful family or couples hotel - however the concierge and other staff don't know their game. Don't know enough information as to what's available in the local area. Limited free shuttle into town was inadequate - but the hotel could provide its own driver and car for a fee. The hotel should be providing a complimentary shuttle on the hour into Karon and neighbouring areas as well as return to the hotel. The hotel is located quite a distance from the town and the hotel entrance up a steep driveway which also accommodates cars and is only one vehicle wide meant that it was safer to walk into town on the beach. Dining at the hotel was double the cost of eating at the better town restaurants. Staff replaced the ceiling fan and fixed the bathroom sink punctually - however, we shouldn't have had to request same as any cleaner should have noticed the defects. Pool towels worn out. Biggest problem though was the number of steps required to access room or other facilities.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 5, 2014
Perferct place and perfect hotel. Everything is good to live your holiday in thailand.
5 out of 5
Recommended
for Everyone
by Tony & Pauline from Bunbury, WA

Superb hotel. We will be back soon!

Posted Jun 2, 2014
Pros: There is nothing about this hotel that we don't like. Its cost, location, rooms, staff, facilities, food and bar prices are perfect.
Cons: Some of the walking areas get a little slippery when wet. Dip pool in rooms need pool access ladder.
Location: Karon shopping, eating, massage places all close by and quieter than Patong. Can walk if you want or taxi is THB200. Patong is a THB300 - 400 ride.
Had a great trip with family and friends. First time (not the last) at Karon which is more laid back than the chaos of Patong, but still not far away. Shopping and eating places are fantastic. Will be glad when the trip to the airport is quicker though, but I doubt that will ever happen! Ha! Fantastic time had by all.
5 out of 5
Recommended
for Everyone
by Anil from hyderabaf

Awsome breakfast, wonderful hotel

Posted Jun 1, 2014
If you have kids, 0-15, straight to this hotel anf dont think twice. Best hotel for kids and adults together