Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location on beach. Short trip into Karon

Posted Aug 19, 2014
Pros: Staff, Spa, location on beach and adult only pool
Cons: Maintenance. Area of the hotel are needing attention. It is looking neglected and shabby in places
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel with a private beach and a stunning view.

Posted Aug 15, 2014
We had an outstanding stay here. Attentive staff are so eager to please. All our needs were met. Would definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

huge resort with lots of facilities and pools

Posted Aug 4, 2014
Pros: Great pool with lazy river, various slippery slides and a 3m jump off point with a life guard controlling. Great for kids but also an adults pool.
Cons: breakfast buffet was awesome but had a couple of average food experiences too.
Location: 200 baht for taxi up to karon - same price from hotel or outside. prob 10min walk without kids.
We had an oceanview room in building 7 was a fair way back but still nice. Huge outside balcony with couches, tables etc. Bed was hard but bath and shower lovely. Service was good and prompt other than check-in which took a long time from arrival to bags delivered (1hr is a long time when dying for a swim)! We chose this hotel as had a 10pm flight home so wanted a resort we could hang in all day. Plenty to do and didn't disappoint. luggage at reception and lockers & showers at the gym. Right on beach but at this time of year for looking not swimming (red flags, too rough).
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Resort

Posted Jul 26, 2014
It's a beautiful resort right on the beach. The room was a bit small and the resort felt expensive for the size of the room. The pool areas and grounds were very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Great hotel

Posted Jul 26, 2014
Pros: Superb environment with nice sea view.
Would be better if can provide more shuttle bus trips to Patong and Karon as the hotel is quite a distance from the night markets.
2 out of 5
by A verified traveler from Melbourne

Very over-rated. Plenty of better options

Posted Jul 25, 2014
Pros: Close to beach
Cons: Be more upfront BEFORE booking about security fees and return policy.
Location: Nice beach. 10 min walk to Karon
Not 5 star maybe 3.5. Ok room; nice view and clean but our aircon leaked (we did get moved). The water out of the spa was brown (both rooms). A big resort that might be great for families but not for couples who want peace and quiet or romance. 2000baht per day security and, if paying by card half is repaid 15 days later was disappointing news on arrival. Had a nice afternoon on the beach and this is probably the best feature of the resort. Would NOT return.
5 out of 5
Recommended
for Everyone
by A verified traveler from KL, Malaysia

Best hotel I've stayed in Phuket!

Posted Jul 4, 2014
Pros: Fairly new everything is in top notch condition!
Location: Patong is about 10 minutes drive away.
Awesome hotel with excellent facilities. Perfect for couples and families with children. They have baby sitting services available for couples looking to have a late night out. Food was excellent! All sorts of activities by the pool for adults and children. Rooms are spacious with awesome view of the sea. Staff are very attentive and friendly. Downside is that it's costly to move around by cab (min 400 baht one way) - we decided to rent a bike instead (high powered you can get for 1800 baht per day) and it saved us a lot and gave us the freedom to move around whenever! Hotel is one hour away from the airport. You'd be paying double (of what you paid from airport to hotel) to get the hotel taxi back to the airport so try to make arrangements with a taxi outside the hotel if you're looking for a much reasonable fare.
5 out of 5
Recommended
for Families
by A verified traveler from Sydney, Australia

Absolutely amazing resort!

Posted Jul 4, 2014
Pros: All of the above
Cons: Very minor details: rooms smelt musty, pool bar staff could be a little bit more friendly, the pool towels were way too big, resort a bit old in parts
Location: Hotel restaurants were OK, but a quick taxi trip to Patong or Karon and you had access to fantastic places to eat. Great shopping in Patong
This resort is simply amazing: the location is perfect as it is nice and quiet but close enough by taxi to Patong and Karon for dinner and shopping. The staff are warm and friendly especially towards children. There is something for every member of the family: the kids loved the massive pool and slides, the youngest couldn't get enough of the outdoor playground and kid's club. The gym was well equipped, the spa treatment was divine and although the beach conditions were not great originally, we enjoyed swimming there in the last couple of days. Cannot wait to go back!
5 out of 5
Recommended
for Everyone
by nkyl from singapore

Amazing hotel right infront of the beach.

Posted Jun 25, 2014
Stayed for a week. Had a wonderful experience staying right in front of the beach. Should include muslim food in the restaurant for muslim guests.
5 out of 5
Recommended
for Everyone
by sue and mark from australia

Great resort great beach and location

Posted Jun 15, 2014
stayed 8 nights wished it was longer beautiful rooms staff and facilities