Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
71% of guests recommend
3.6 Room cleanliness
4.1 Service & staff
3.1 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by cathy from melbourne Australia

Lovely staff, great location. Hotel was dated

Posted Jan 13, 2014
Pros: Location was great, staff were wonderful, but the hotel was a little dated for the price we paid
Cons: Bathroon and please make the bed softer....hard as a rock
Location: 5 mins from beach, in the heard of Kata beach. Nicer than Putong
Lovely staff, great location. Hotel was dated and the shower did not work very well. Toilet did not flush...
2 out of 5
Recommended
by Steve from Sydney

Not the best

Posted Jan 9, 2014 on Hotels.com
Great location. Photos don't come to reality when you turn up. Pool was dirty so couldn't swim. Room not too bad a size and a good location. With a bit of cleaning and hard work it would not take much work for them to get this into a reasonable hotel.
5 out of 5
Recommended
for Everyone
by Dan from Whyalla SA, Australia

serene as it says

Posted Jul 8, 2013
everything perfect except cable tv reception. security very good and staff great too. going back there tomorrow for two more nights even though I have different hotel prepaid for those nights
3 out of 5
Recommended
for Families
by Svetlana from Macau

Posted Apr 1, 2013 on Hotels.com
Location is great!Room not small ,but not very clean.We asked if can check out at 12:40,staff without even checking if its available told us to pay.So for me stay was ok,but staff not.Even during breakfast no reaction on you.
3 out of 5
Recommended
for Everyone
by Andrew from New Zealand

Great for a night or two, Great location.

Posted Aug 18, 2012
Pros: Location and two swimming pools with a swim up bar. Staff very friendly and english is not a problem there.
Cons: Shower consisted of a shower in a bathtub with horrible water pressure. It does the job but very disappointing. Beds very hard and uncomfortable.
Location: Great location, 8 mins walk from kata and very quiet area when you are at the hotel.
Great location! Very quiet and accessible to Kata beach (8 mins walk) Hotel was very nice for the price, although the shower and beds leave a lot to be desired. If you take a right out of Serene resort from Kata beach and walk less than 2-5 mins you can find some excellent cheap restaurants, better food than in Kata at half the price. I think the names were Hui samoi and puen phong (has a thai muay ring in rear of it) Apologies for spelling mistakes of these places.
3 out of 5
by A verified traveler from San Mateo

Would only recommend based on location.

Posted Dec 2, 2008
My main concern was that the air conditioning unit in our room made a loud, chirping noice that made it impossible to sleep. It was very obvious that this room was not suitable for guests. We changed rooms and to our dismay, the AC unit made another loud sound making sleeping very difficult. I would not stay here again because of that. One positive is that the adult pool was good for doing laps.
5 out of 5
Recommended
by A verified traveler from Maryborough Qld

would love to return

Posted Oct 31, 2008
First impression was wonderful,staff friendly and welcoming,rooms just great and cleaning ladies most helpful and friendly,staff made me feel like the most important person at all times, breakfast good but a little more variety would be wonderful. The service at the pool bar and restaurant was tops, and staff made everyone welcome. Price very acceptable.