3 outdoor pools, pool umbrellas, sun loungers
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Reviews of Duangjitt Resort, Phuket

5 out of 5
Duangjitt Resort, Phuket
18 Prachanukroh Road, Patong Beach, Patong, Phuket

Reviews

8.2

Very Good

Rating 10 - Excellent. 330 out of 829 reviews" "
Rating 8 - Good. 313 out of 829 reviews" "
Rating 6 - Okay. 104 out of 829 reviews" "
Rating 4 - Poor. 52 out of 829 reviews" "
Rating 2 - Terrible. 30 out of 829 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marcin, Warsaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i don't like only one key and room very hot because AC cant working when you take key out from room. temp in room 32C. Good hotel take care that room always will be comfortable.
Stayed 4 nights in Apr 2024

8/10 Good

Gavin Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for both peace and quite from busy patong also great for kids and family
Stayed 9 nights in Apr 2024

4/10 Poor

KRISTEN

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff is horrendous. Out of the 8 hotels I stayed in around Thailand this was the worst. They put my mom and I in a twin room with NO BATHROOM DOOR. An area of the room with a shower, toilet, sink, just open to the rest of the room. Imagine eating some spicy Thai food and having to go to the bathroom with your mom, spouse, friend, or whoever and they can hear and smell everything! Gross! When I asked to change rooms I had to pay more and my check in time was pushed back because I upgraded my room. Guess what, they don’t care. And don’t even take your frustration out on them because they will ignore you the rest of the time like you don’t exist. The hotel was outdated and you have to walk a mile to even get to the exit of the hotel which fine at night but during the day with the heat it is terrible. The pool is nice but you have to claim your chair at like 9 am or you will get stuck in the sun all day.
Stayed 2 nights in Mar 2024
Response from Duangjitt Team on Mar 29, 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future.

10/10 Excellent

Raeisi Dehkordi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property. Convenient for family staying
Stayed 6 nights in Mar 2024
Response from Duangjitt Team on Mar 25, 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future.

10/10 Excellent

Bryce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really good family/conference hotel. 3 pools. Good breakfast. Even if you are a couple you will like this hotel.
Stayed 2 nights in Mar 2024
Response from Duangjitt Team on Mar 25, 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future.

6/10 Okay

Daniel

Traveled with family and small children, Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
They got my drink orders wrong at the pool, then forgot my next drink and forgot the food order for my pregnant wife. She was then starving and unfortunately none of the bar staff spoke Thai or English. Then I asked them to bring another drink in ten minutes so I wouldn’t have to get burned walking over to the bar again. They forgot that drink. I walked over 30 minutes later to get it myself again. Our room in building 5 has extremely thin walls and drum and bass playing through the walls all night so that was great for my baby to sleep. Pool was great, food at breakfast was good. Hotel was medium. Very very medium.
Stayed 2 nights in Mar 2024
Response from Duangjitt Team on Mar 25, 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests’feedback and work hard to ensure that similar issues do not occur in the future.

8/10 Good

Matthew

Stayed 3 nights in Mar 2024
Response from Duangjitt Team on Mar 29, 2024
Thank you so much for your review. We are delighted to hear that you had a positiveexperience with us at Duangjitt Resort & Spa. We hope you’ll visit us again soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is poor TV selection for English speakers and the pool closes way way way too early (8:00PM). 8 pm is a joke!
Stayed 17 nights in Feb 2024
Response from Duangjitt Team on Mar 25, 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay and we appreciate the manager upgrading us.
Stayed 3 nights in Feb 2024
Response from Duangjitt Team on Feb 27, 2024
Thank you for choosing us for your preferred destination. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future.

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big pool. Plenty of sun beds. Big quiet rooms. Breakfast not great. Away from noise but can walk to Patong beach.
Stayed 7 nights in Feb 2024
Response from Duangjitt Team on Feb 27, 2024
Thank you for choosing us for your preferred destination. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future.

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at this resort. The property is huge and the 3 pools are amazing and not crowded. It’s conveniently steps away from patong Beach and the shopping areas. The staff is very friendly and are very accommodating. We booked many tours through the resort and the employee that helped us was able to book us every tour we wanted with no problems including taxi services. I would stay here again. If you are going to stay in patong beach, I highly recommend this resort! The property has security and we felt incredibly safe.
Stayed 7 nights in Jan 2024
Response from Duangjitt Team on Feb 27, 2024
Thank you for choosing us for your preferred destination. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future.

10/10 Excellent

Emma Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2023
Response from Duangjitt Team on Feb 27, 2024
Thank you for choosing us for your preferred destination. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future.

10/10 Excellent

Angela

Traveled with family and small children
Liked: Amenities
Stayed 8 nights in Dec 2023

10/10 Excellent

khosru

Stayed 6 nights in Dec 2023

4/10 Poor

GEORGE

Stayed 13 nights in Nov 2023
Response from Duangjitt Team on Nov 21, 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guests’feedback and work hard to ensure that similar issues do not occur in the future

10/10 Excellent

Robert

Stayed 5 nights in Nov 2023
Response from Duangjitt Team on Nov 21, 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Duangjitt Resort & Spa. We hope you’ll visit us again soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area - lots of room
Terrific area, very quiet but close to the streets and beach. Difficult to arrange a transfer from airport as all emails went unanswered, even though a transfer was supposed to be included. Hotels.com didn't assist when I called them for help either. Room booked was different to the one we received. It was dated, but clean and comfortable.
Stayed 8 nights in Oct 2023
Response from Duangjitt Team on Nov 21, 2023
We very much appreciate your comments regarding your stay at our resort. I will be sure toshare your feedback with our team. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.

4/10 Poor

Graham, Green Point

Upon our arrival the initial check-in was done efficiently. However when we were taken to our room, it was located on the 3rd floor, with NO elevators and the distance from the main office, dining area, was a great distance. This required a supplied Buggie cart. We were reallocated another room only to find that this room was even further away, was not what we had paid for , a premier Deluxe room and had amenities issues. After a discussion with the Manger the next day, we were reallocated another room, junior suite, which in itself, was adequate. There were issues with this room, these being: the bed was Too hard and the internal bedding reinforcement/springs was very uncomfortable. The television in the room was too small given the size of the room and that there was no seating. There was another issue with the television channels, the fact that there was only (3) English channels and these were only news channels is totally unacceptable for a supposed 5 star hotel/resort. The breakfast was limited, very rarely changing and did not cater for those with special needs. Overall the resort is TOO big and would pose an issue at the "high" season with the limited dining area. However, the staff that we interacted with were very typical Thai, very friendly and would do what they could to make you feel welcome.
Stayed 14 nights in Jun 2023
Response from Duangjitt Team on Aug 24, 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guests’feedback and work hard to ensure that similar issues do not occur in the future.

4/10 Poor

COLIN

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not anything like it looks in the pictures on the web. Yes I know this is a common complaint but it really does not. The main pool is partially blocked off, they are pulling apart the middle island area, you can’t even see where it was. The rooms don’t have satellite TV, pretty sure it is just local! The only stations in English are news, you can’t even get English subtitles. Emailed the management to complain, they didn’t even respond! Stayed for four nights, killed a cockroach in the bathroom on the second. It was still there when we left. The staff don’t smile or say good morning at breakfast, they all look like they are hating life. It had its good points, the breakfast was good. They also drive you to and from the main gate and your room. Would I stay there again? Very unlikely.
Stayed 4 nights in Jun 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A fantastic swimming pool with a cave and waterfall, plus 2 other good pools. Location is on the south end of Pattong beach, convenient for shopping and dining options. We stayed in one of the villas, which is a bit dated but qas clean and quiet. The bed is probably the hardest one I've ever slept on and the breakfast was ok.
Stayed 5 nights in May 2023
Response from Duangjitt Team on Jun 7, 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay staff were excellent pools were great food was great
Stayed 14 nights in May 2023
Response from Duangjitt Team on Jun 7, 2023
Thank you for your great review. At Duangjitt Resort & Spa, we work hard to offer high-quality service toevery guest. We look forward to welcoming you back soon.

8/10 Good

Hong Van

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, staff are friendly, good location beach, restaurants and shops are nearby.
Stayed 4 nights in May 2023
Response from Duangjitt Team on Jun 7, 2023
Thank you for sharing this positive review. We appreciate our location here in Patong Beach just as muchas you do. We hope you’ll stop by again soon when you’re in the neighborhood

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023
Response from Duangjitt Team on May 2, 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future.

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens excellent full of Bird life Squirrels as well in numbers makes the walk to breakfast enjoyable
Stayed 3 nights in Apr 2023
Response from Duangjitt Team on Apr 20, 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Duangjitt Resort & Spa. We hope you’ll visit us again soon.

10/10 Excellent

Vaneska

Stayed 6 nights in Apr 2023
Response from Duangjitt Team on Jun 7, 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future.

10/10 Excellent

ray

Stayed 1 night in Apr 2023
Response from Duangjitt Team on Apr 27, 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future.

8/10 Good

kyung yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu needs some important
Stayed 9 nights in Mar 2023
Response from Duangjitt Team on Apr 20, 2023
We very much appreciate your comments regarding your stay at Duangjitt Resort & Spa. We will be sure toshare your feedback with our team. tt is our hope that you will give us the opportunity to better serveyou in the near future.

4/10 Poor

Devon

Traveled with partner
Liked: Amenities
Disliked: Staff & service
- the grounds are really nice - the location is good, and far enough from all the noise that it’s not crazy loud at night - the coffee given at breakfast was good - the water pressure in the shower was the worst I’ve ever seen. It was next too impossible to shower. Water dribbled out of the shower head. - the bed and pillows were very uncomfortable. We woke up every morning with aches. - the wifi was horrible. It cut out all the time. Like every 30 seconds sometimes. Lots of times you couldn’t connect at all, or the network would just disappear. - the cleanness of the pool was questionable. It felt slimy at times. - the included breakfast was very poor quality. Everything tasted cheap and of poor ingredients. Even the selection of food options was weird and unappetizing, and I have a very wide range of tastes. I didn’t feel like I should’ve been eating what they served. - the didn’t clean the rooms very well - the safe in the room didn’t work very well and I couldn’t get my stuff out easily - the doors don’t seem well, or have a sweep at the bottom, so wildlife and bugs get in easily. - there was no proper control over the AC. I think they permanently set it and gave you controls to give the appearance you had control beyond an on/off and fat speed button. - there was a maintenance door outside our room that didn’t latch properly and kept opening and slamming loudly in the wind. - staff service was poor. They dismissed people quickly and didn’t listen to requests
Response from Duangjitt Team on Apr 20, 2023
We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Close to everything right in the heart of town. Nice spacious room. Good breakfast buffett. Would definitely recommend.
Stayed 2 nights in Feb 2023
Response from Duangjitt Team on Apr 20, 2023
Thank you for taking a moment to share your experience at Duangjitt Resort & Spa. We are so pleased tohear you found our resort to your liking. We look forward to welcoming you back again soon.

4/10 Poor

Javier

Traveled with group, Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Duangjitt Team on Apr 20, 2023
Thank you for sharing a review of your recent experience. We hope you’ll visit us again soon.

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens and grounds, very well maintained. Close to Beach and Bangla rd where the fun is. Superb swimming pools with bar and food available close by. staff very helpful and naturally friendly. Great breakfast every morning with western dishes and traditional Thai food. The rooms are very nice and extremely comfortable with solid beds that were great to sleep on.
Stayed 7 nights in Jan 2023
Response from Duangjitt Team on Apr 21, 2023
Thank you for choosing us for your staying. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future.

2/10 Terrible

LIZ

Stayed 8 nights in Jan 2023

8/10 Good

william

Liked: Cleanliness, amenities, property conditions & facilities
This was a nice hotel. It was very close to the beach. The breakfast was awesome. It was a real American breakfast. I have been in Thailand for a long time and they usually serve lunch Thailand’s for breakfast there this was a straight American breakfast with everything you could write, loved it.
Stayed 2 nights in Dec 2022
Response from Duangjitt Team on Apr 21, 2023
Thank you for choosing us for your staying. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Duangjitt Resort & Spa in the near future.

2/10 Terrible

Bilguun

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were not polite and old property

10/10 Excellent

Jeremy

Stayed 7 nights in Dec 2022

6/10 Okay

Tashfiq

Liked: Cleanliness
Disliked: Staff & service
Property is a bit dated.

8/10 Good

Dritan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Pool was not crowded at all because was big. I wish they can change the breakfast food choices daily because when you stay for long time like us it get kind of boring. Email replying was fast and very helpful.

6/10 Okay

minako

8/10 Good

Mostafa

Traveled with family
Liked: Staff & service, amenities
It’s good hotel just the restaurant food is not good.

2/10 Terrible

Priyanka

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many mosquitoes. Much better properties around in same price. I feel I wasted my money

2/10 Terrible

Priyanka

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It looked so nice in pics but it was a really bad experience because of the rude Staff and bad property conditions like flus not working, mosquitoes etc etc

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location close to Patong beach, nice room and clean. The swimming pools are fantastic. The breakfast could be better with more fruits and take longer.
Stayed 8 nights in Nov 2022

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe manager was proactive and very courteous to all our needs

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in 2 rooms during the stay. Premier deluxe - very comfortable large bed however small bathroom and toilet door hit toilet. Shower was bath and shower combined. Water pressure was low and hot and cold. Junior suite very spacious however bed very hard and smaller than premier suite. 3 pools very clean and poolside food and drinks amazing. Very large resort with grand entrance an oasis away from noisey Patong beach. Stay at resort 11 years ago staffing levels are lower now. Enjoyed staying and will return.
Stayed 14 nights in Nov 2022

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week holiday
It is totally 5 star hotel. Hotel area is very nice and lots of green everywhere. Room is very big and comfortable. Bed is very nice. Service in hotel is friendly and they have nice golf car you can use to driver pick you up. Breakfast was a little bit disappointing since there was not so many European options mostly Thai food but totally understand since it is local thing.
Stayed 7 nights in Oct 2022

10/10 Excellent

Kevin Walter

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and helpful. Would recommend the resort to everyone. Close to shops and Patong beach.

8/10 Good

Ryan James, Northbridge

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lovely pools. Still comming back to life after Covid but great location, adequate breakfast and pleasant staff.

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience… I love the resort!
Stayed 2 nights in Oct 2022
Response from Bo on Nov 4, 2022
Thank you for taking a moment to share your experience at Duangjitt Resort & Spa. We look forward to welcoming you back again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Well located walking distance from beach and Bangla road. Bed and pillows comfortable and good size, clean room with provate balcony with lovely trees and pool view. Staff are friendly. Breakfast is buffet and included omlette chef, sweet and savoury options and good coffee. Would highly recommend!
Stayed 4 nights in Sep 2022
Response from Bo on Nov 4, 2022
Thank you for sharing a review of your recent experience. Our team here at Duangjitt Resort & Spa iscommitted to providing high-quality customer service.We hope you’ll visit us again soon.

8/10 Good

samaneh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and relaxing place to stay.
Stayed 3 nights in Jul 2022