Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Good budget accommodation

Posted Aug 29, 2014
Stayed here with my husband and 3yr old, just before we left for our holiday we upgraded to a family suite. So glad we did after being spoilt in a big family resort in Krabi we arrived at Ibis Patong and were so glad for the extra room of the family suite! For the price this hotel was fine. Breakfast was good, and we were able to find food suitable for our 3yr with no charge for her. Staff friendly & helpful. They were all lovely to my daughter and that helped make our stay pleasant. Pretty good location, we walked every day to the shopping centre and Bangla rd with little effort. But there were always tuk tuks close by if you didnt want to walk. Overall we were satisfied for what we paid.
4 out of 5
Recommended
for Everyone
by Charlene from kuala lumpur

Nice hotel, close to beach

Posted Jun 20, 2014
Pros: good location, with reasonable price, close to beach and easy to get transport.
Cons: bathroom cleanliness can be improve better, because the dustbin no plastic bag and I saw chewing gums stain stick on it.
Location: patong beach
Hotel staff are helpful, room fulfilled standard requirement. They allowed us late checked out at 2pm.
3 out of 5
Recommended
for Everyone
by Sazali from Singapore

Convenient & cosy

Posted Jun 9, 2014
Pros: Facilities and location
Cons: Remove the tuk tuk fellas outside the main entrance. They are a nuisance & once I saw one of them picking a fight with another motorist
Location: Rent bikes, near the beach, Halal food nearby & away from the hustle & bustle of Soi Bangla
I had two issues during my stay at Ibis Patong. 1st one is during my stay there was water shortage & was told by the staff that the main water pipe burst. But the hotel staff was nice to let us stay at another hotel for the night at no extra charge. 2nd was the issue was with the staff near the entrance hustling guest to take their tuk tuk. Not only the hustle guests staying there they also made unnecessary comment about my kids in Thai. While they do not know that I could understand Thai language so this lady in particular keep telling others there which the rest of the were not interested in it. I hope the management can do something like this. It's totally unacceptable for them to pass remarks which guest are not happy when they knew about it. The rest was all ok & the staff are pleasant. They let me have late check out as I didn't shift hotels during the water shortage period. I am certainly grateful for this & definitely I will return to bring my friends for Songkran next year.
4 out of 5
Recommended
by Amit Arora from Singapore

Beautiful hotel

Posted May 6, 2014 on Hotels.com
Had a pleasant stay. Very near to the beach, walkable to local and international restaurants. Nice food options at hotel. Ample parking space. Friendly staff, very good clean pool and good affordable massage. Overall a nice and recommendable place to stay for singles, couples & families equally looking for a quite and relaxing stay.
4 out of 5
Recommended
for Everyone
by sue from australia

nice clean hotel and very central to everything

Posted Apr 18, 2014
Pros: the location of the hotel and the cleanliness of it
Cons: the elevator could have been fixed a little bit earlier
Location: very close to the beach and shopping
the hotel was very nice the staff were all great and it was always clean
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel and close to the beach

Posted Apr 11, 2014
comfortable and above my expectations, I recommend. Nice hotel, pool is bigger and clean. breakfast with many choices and very tasty for sure be back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Value for money (i guess..)

Posted Apr 11, 2014
Cheap, no breakfast, room is very small. they demand a deposit of 1,000 BHT, i have no idea why
2 out of 5
by mike from vietnam

Patong

Posted Apr 2, 2014
Pros: nice pool
Cons: everything
Location: close to beach
This was my 4 trip to phuket and was disappointed with hotel I only stayed there because was travelling in a group of friends who booked in this hotel first. Very small room no hot water in room no room service Hotel staff were friendly enough food was terrible ordered supreme pizza was cheese minced beef with gristle yuk. My cheese burger was no better the meat was pink not under cooked pink but the colour pink. On check in 4 people all charged different rates me 55 usd my friend 42 usd and 65 usd granted we all booked through different places but that is a huge price difference for the same room. Would not stay here again far better hotels and cheaper.
4 out of 5
Recommended
for Families
by Kingleo from kuala lumpur

Nice and convenient

Posted Mar 31, 2014
Pros: The bed and the spa
Cons: Room cleanliness
We loved the room as the kids had their bunk bed. Overall, we were happy with the hotel. The only area to improve is housekeeping. The room was dusty when we checked in but improved after that.
4 out of 5
Recommended
for Everyone
by Pete from Maidenhead

Good relaxing hotel

Posted Mar 17, 2014
Pros: Quite location
Easy check in. Good helpfull staff at the hotel. Good clean room. Nice pool and easy to get around Patong.