Ratings based on 65 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Charlene from kuala lumpur
Nice hotel, close to beachPosted Jun 20, 2014
Pros: good location, with reasonable price, close to beach and easy to get transport.
Cons: bathroom cleanliness can be improve better, because the dustbin no plastic bag and I saw chewing gums stain stick on it.
Location: patong beach
Hotel staff are helpful, room fulfilled standard requirement. They allowed us late checked out at 2pm.
for Everyoneby Sazali from Singapore
Convenient & cosyPosted Jun 9, 2014
Pros: Facilities and location
Cons: Remove the tuk tuk fellas outside the main entrance. They are a nuisance & once I saw one of them picking a fight with another motorist
Location: Rent bikes, near the beach, Halal food nearby & away from the hustle & bustle of Soi Bangla
I had two issues during my stay at Ibis Patong. 1st one is during my stay there was water shortage & was told by the staff that the main water pipe burst. But the hotel staff was nice to let us stay at another hotel for the night at no extra charge. 2nd was the issue was with the staff near the entrance hustling guest to take their tuk tuk. Not only the hustle guests staying there they also made unnecessary comment about my kids in Thai. While they do not know that I could understand Thai language so this lady in particular keep telling others there which the rest of the were not interested in it. I hope the management can do something like this. It's totally unacceptable for them to pass remarks which guest are not happy when they knew about it. The rest was all ok & the staff are pleasant. They let me have late check out as I didn't shift hotels during the water shortage period. I am certainly grateful for this & definitely I will return to bring my friends for Songkran next year.
for Everyoneby sue from australia
nice clean hotel and very central to everythingPosted Apr 18, 2014
Pros: the location of the hotel and the cleanliness of it
Cons: the elevator could have been fixed a little bit earlier
Location: very close to the beach and shopping
the hotel was very nice the staff were all great and it was always clean
for Everyoneby A verified traveler
Very nice hotel and close to the beachPosted Apr 11, 2014
comfortable and above my expectations, I recommend. Nice hotel, pool is bigger and clean. breakfast with many choices and very tasty for sure be back.
for Everyoneby A verified traveler
Value for money (i guess..)Posted Apr 11, 2014
Cheap, no breakfast, room is very small. they demand a deposit of 1,000 BHT, i have no idea why
by mike from vietnam
PatongPosted Apr 2, 2014
Pros: nice pool
Location: close to beach
This was my 4 trip to phuket and was disappointed with hotel I only stayed there because was travelling in a group of friends who booked in this hotel first. Very small room no hot water in room no room service Hotel staff were friendly enough food was terrible ordered supreme pizza was cheese minced beef with gristle yuk. My cheese burger was no better the meat was pink not under cooked pink but the colour pink. On check in 4 people all charged different rates me 55 usd my friend 42 usd and 65 usd granted we all booked through different places but that is a huge price difference for the same room. Would not stay here again far better hotels and cheaper.
for Familiesby Kingleo from kuala lumpur
Nice and convenientPosted Mar 31, 2014
Pros: The bed and the spa
Cons: Room cleanliness
We loved the room as the kids had their bunk bed. Overall, we were happy with the hotel. The only area to improve is housekeeping. The room was dusty when we checked in but improved after that.
for Everyoneby Pete from Maidenhead
Good relaxing hotelPosted Mar 17, 2014
Pros: Quite location
Easy check in. Good helpfull staff at the hotel. Good clean room. Nice pool and easy to get around Patong.
for Everyoneby down2biz from Texas
Very good, especially for the price.Posted Mar 15, 2014
Pros: Clean, comfortable.
Cons: Rooms facing street can be noisy during evening.
Location: Whatever you could possibly want is in walking distance.
Easy walk to the beach and the many dozens of restaurants, mini-marts, pharmacies, everything you could want along the beach walk (including Starbucks, KFC, McDonald's if needed), standard breakfast buffet with American and Thai choices, fast in room free wifi, 2 bottles drinking water supplied, staff try to please, nice choice cable TV, room with balcony. What I would expect from a Accor hotel in this price range, no unpleasant surprises, accommodated late check out. Get ice from the bar. I would stay there again next trip.
for Everyoneby Jayna from West Midlands
OkPosted Feb 12, 2014
Rooms very small and basic. But does the job if only for a few nights. Beach 10min walk away.