Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from serbia and sydney

Nice hotel very close to airport.

Posted Sep 21, 2014
Pros: This hotel was really something different , every little thing was interesting , from spun , fork , plate , bathroom , room.
Location: Nothing really
We chose this hotel because very close to airport, but it was a good chose.
3 out of 5
by A verified traveler from California, USA

Lovely hotel - awful beach

Posted Sep 9, 2014
Pros: Beautiful, clean, lovely walk ways, pools, food choices, business center and very nice staff.
Cons: Hot water was inconsistent in the room - hot in the sink but only cold water for the shower and not fixed after 3 requests.
Location: Ugly, dirty beach. Poor area with junky shops and fast food places outside the hotel. Nothing tourists would like but near the airport.
The hotel is a beautiful luxurious setting, walled in and protected from the rather rough surrounding area. There is nothing pleasant to do outside the hotel grounds that you can walk to. The beach is filthy and rough. You can hire on to tours and drivers will pick you up at the hotel and take you to nicer areas. Otherwise you will be confined to the hotel grounds. They do have a really beautiful pool area, a nice gyp, spa, and several resaraunts withing the grounds.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Large rooms, close to airport

Posted Sep 7, 2014
Pros: Large rooms, proximity to airport, quiet beach.
It's our second stay to Indigo Pearl and it's our favourite resort in Phuket. It's 10-15mins from the airport so you don't waste any time in traffic. The rooms are so large and spacious and the beds feel as though you are sleeping on a cloud. Hotel facilities are great with multiple pools, activities and dining options and it's also got beach access with local restaurants and massage available.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

good hotel

Posted Sep 4, 2014
Pros: the feel of the place.
Cons: better beach access
Location: na
We only stayed one night but it was very good. The staff were very good. the beds were good./
4 out of 5
Recommended
for Couples
by A verified traveler from Brisbane

Great resort 7 min to airport

Posted Sep 2, 2014
Pros: breakfast - big variety. Lots of bars and billiard/game areas. The place is never crowded ( Aug, Sept) adult pool with massage jet sand waterfalls.
Cons: The food was very bland.No traditional Thai taste. If you are a gourmet person do not go to this resort.
Location: Beach disappointing (no ambrellas or sun lounges), not many shops or restaurant outside resort ( lots of places in ruin) due to government clean up.
5 out of 5
Recommended
for Couples
by A verified traveler from Encino, California

Well Travelled Gent Finds Exceedingly Fine Hotel

Posted Jul 24, 2014
Pros: See above.
Cons: Perhaps. . . car service to meet guests at the airport.
Location: You don't need to concern yourself about anything off the property. However, the location is on a beach which has a litany of services and resources.
Just rolling up on the property, you know you'll be transformed. Situated on an ancient tin mine, this masterpiece is expertly appointed in an oriental steam-punk theme. Post-modern fixtures and sensibilities meets comfort and luxury. I took pictures of the property inspired to design my own property with the plethora of materials and intelligent positioning of virtually everything about the property. The rooms are decadent and cozy despite the concrete accents. The adult pool brilliantly thought out to accommodate the lonely sunbather or the barfly. Black Ginger restaurant is among the best this culinary traveler has seen. The staff seems to get the fact that too much is not a good thing and just right is perfect. Indigo Pearl has it dialed in. I went solo and never felt alone or awkward. I saw couples enjoying the property and families enjoying themselves. Seemingly kid-friendly while remaining quiet and detached from newlywed visitors. Takes a crowd insofar as I barely saw other guests. Never waited at the front desk for anything and staff arranged a variety of tedious plans for me. Kudos!
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great hotel and very accomodating staff

Posted Jul 8, 2014
Pros: The staff, location, and facilities
Cons: -
Location: Lots of affordable restaurants out back on the beach.
We (again) enjoyed our stay at Indigo Pearl. The staff are very helpful and accomodating and the hotel's location is perfect (close to the airport and to other affordable restaurants, bars, and the beach). Would definitely recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful hotel, fantastic service

Posted Jun 22, 2014
beautifully designed, great service, love the adults-only pool and beachside location, wish we could stay longer
5 out of 5
Recommended
for Everyone
by Ally from London

Stunning hotel and great location

Posted Jun 22, 2014
We chose Indigo Pearl as our last stop for our trip as it's close to the airport. This is without a doubt one of the best hotels we have stayed in! It's industrial chic design is outstanding. Staff go above and beyond their duty to help. Our room was cleaned daily and the maid came every evening to light candles. The breakfast is vast! If you can't find something you like then your beyond fussy!!! Would highly recommend this hotel. Enjoy!
3 out of 5
Recommended
for Business Travelers
by Cyn from Singapore

Beautiful but lacking emergency preparation

Posted Jun 18, 2014 on Hotels.com
Hotel is Uniquely and exquisitely designed. Service is genuinely sincere. However, we were unfortunate that the weekend we checked in, there was a wedding that was ongoing. While we were happy with the holy matrimony, the other hotel guests were grossly inconvenienced with loud music that went on till the wee hours of the morning. The same weekend, there was also an electricity outage that went on from 3 am to 12pm the next day. There was no communication whatsoever and guests were left to wonder on their own. It showed the lack of preparedness of the state of the hotel.