Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by A verified traveler from australia

Excellent hotel with amazing staff and facilities

Posted Jun 17, 2015
Pros: Friendly staff and amazing facilites
Cons: Gym could use some more weights or a barbell
Location: Location is close to the main rat a Tuk road, easy to walk to Bangla road and to the beach
Excellent staff Excellent buffet breakfast Excellent facilities
1 out of 5
by A verified traveler

Bad Experience

Posted May 31, 2015
Pros: Nothing
Booked this Hotel for 5 nights, looked great from pictures....upon check in I realized I had made a mistake. The room was smelly, badly designed buildings, not secure at all, people could walk in from the streets, breakfast was the worst. I stayed only one night found myself a better hotel.
5 out of 5
for Everyone
by A verified traveler from Canberra, Austarlia

Excellent hotel in great location

Posted Mar 31, 2015
Pros: All of it
Cons: Nothing
Location: Pating beach is 3 minutes walk away, Bangla road is 10 minutes walk away. Heaps of markets, tailors, souvenir shops, masage parlours at your door step
The hotel was really well situated within walking distance of everything you would want to do in Patong Beach. The hotel was well priced, spacious, clean, and well set up. Our daughter loved her own room in the family suite as it had its own TV and ensuite. She also loved the enormous pool, and so did the rest of us! The breakfast buffet had a great range of fresh delicious food. Taxis and Tuk Tuks available from right outside the hotel to take you anywhere you want to go. We would definitely stay there again and recommend the place to others.
Comment from Hotel Management
Apr 30, 2015 by Nicolas Girard Executive Assistant Manager, Hotel Management
Dear Theresa, Thank you very much for your kind word. Looking forward to welcome you back soon. Sincerely, Nicolas Girard Executive Assistant Manager
5 out of 5
for Everyone
by A verified traveler from Frankfurt

gutes Hotel

Posted Jan 28, 2015
Das Personal ist durchweg freundlich und das Zimmer war sauber. Beim Frühstücksbuffet gibt es reichlich und es ist für jeden Geschmack etwas dabei. Am Pool sind genügend Liegen und wir haben zu jeder Tageszeit genügend Plätze zur Auswahl gehabt (Ich weis nicht, ob das Personal drauf geachtet hat, aber es waren KEINE Liegen "reserviert")
5 out of 5
for Getaway With Friends
by Aaron from Adelaide

The Pool, the hero!

Posted Jan 26, 2015 on Hotels
Great location. Fantastic entrance. Staff all very nice and very helpful. Amazing Breakfast. The pool and the pool bar staff are the real heroes here. The pool caters to all ages young and old. The pool bar staff really made the trip for myself and my travelling friends. We stayed here our second week in Phuket so we had more days to relax by the pool 100% satisfied. There are a couple of things but not enough to ruin the stay. The lifts are a bit weird. There are 2. Individual call buttons. It was just strange and seemed inefficient. The other thing was some of the fixtures in the room were broken or not working properly. None of it major but considering the age of the hotel (quite young 3-4 years old) surprised me a little. As I said nothing to ruin things or jump up and down but possibly something that could be looked at room by room during off season??
4 out of 5
for Couples
by chi keung from hk


Posted Jan 19, 2015 on Hotels
4 out of 5
for Families
by JAEYOUNG from 서울

빠통내 베스트 수영장

Posted Jan 16, 2015 on Hotels
빠통쪽으로 자주 여행다니는데 빠통내에서는 최고의 수영장을 가진 호텔이 아닐까 생각되네요. 아이들 데리고 힐링하는 목적으로 오신다면 빠통에서는 제일 좋은 선택입니다.
4 out of 5
for Families
by A verified traveler

Posted Jan 10, 2015
Pros: Good facility and atmosphere for young kids.
it was great experience for my family and I. We liked the location and enjoy walking around the hotel including beach
4 out of 5
for Families
by A verified traveler


Posted Jan 8, 2015 on Hotels
年末~年始に友人家族と集合しました。 カウントダウンイベントもあり、家族皆でホテルで楽しく過ごせました。 プールも広く、子供達も毎日利用しておりました。 市街地にも徒歩15分と近く、ビーチにも5分程で歩いて行けるため、満足の行く旅行となりました。 築4年の為全体的に綺麗な印象ですが、所々設備の汚れ等行き届いていない所が目につきます。 朝食も美味しく頂きまた利用したいと思います。
2 out of 5
by A verified traveler from 大阪


Posted Jan 7, 2015
Pros: ベルサービスや店舗やレストランやツアーインフォーメーションでは、気持ちの良いサービスを受けることが出来、さすが、タイ、タイの人は心優しいなぁーと思う瞬間が多々ありました。
Cons: フロントの対応に関しては、この会社にはなにか問題があるからこんなに不快な思いをするんだろうと思います。
Location: 立地は、海からは、徒歩圏内で便利です。ジャンセイロンは、子供連れだとタクシーでないと距離を感じます。
プール・・・ゴミがたくさんありました。プールバーのスタッフのサービスが荒くて残念でした。 プールについては、広くて、少し寒かったけど、子供は大変喜んでいたのでよかったと思います。 フロントスタッフについて・・不快な思いをしました。ホテルでのフロントの対応が悪いと、こんなにホテルに対しての印象がわるくなるんだなぁーやっぱり、金額なりなのかと感じる点が多数ありました。 お部屋について・・・埃の塊があったり、お水やアメニティの補充がなかったり、ここも金額なりなのかと感じる滞在でした。 ベルサービスや店舗やレストランやツアーインフォーメーションでは、気持ちの良いサービスを受けることが出来、さすが、タイ、タイの人は心優しいなぁーと思う瞬間が多々ありました。 しかし、フロントの対応に関しては、この会社にはなにか問題があるからこんなに不快な思いをするんだろうと思います。 宿泊代金が安くても大切な人を過ごすバケーションを過ごすホテルとしては、選択したくないホテルです。 一日中ツアーに参加して、寝るだけの目的のホテルとしての選択肢なら適切かと思います。 最後に、ゴミは本当に嫌だったというのが、主人の感想です。 いい勉強になりました。ありがとうございます。