Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
79% of guests recommend
4.1 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

unfriendly staff

Posted Jul 5, 2014
Pros: it close to the sites but there are other that would be better
Cons: hospitality service maybe
o.k this was a cheap hotel but even so the staff really were not interested in helping at all seldom did they try, rather they were content to sit easting food behind the counter reception and directing me to my room no there was no welcoming smile , the bed was not really a bed but a mattress on the floor. god knows what level of mould was under it. the tv looked like it did not have any reception and the walls were paper thin. I think there must be better options then this
4 out of 5
for Everyone
by vivianfrom phi phi island


Posted May 1, 2014
I stayed for 4 days,clean big room nice staff great location got restaurant n massage shop just outside of the hotel!
3 out of 5
by Maifrom CA

Pleasant Stay- Need Improvement

Posted Apr 9, 2014
Pros: The room was clean and well kept.
Cons: The staff can be a bit more helpful and approachable (welcome and greet guests with smiles).
Location: About a block away from the hotel, you can make either a left or right turn and you'll enter into small shopping stores as well as outdoor stalls.
The location was a bit far from the airport and from most of the attractions, but we were okay with that idea. The hotel is clean and comfortable. They only provide one toilet paper though. Once we ran out we never got a replacement. I thought the facility was pleasant. The staff may need a little more training. The first night we arrived, we didn't get a greeting other than a blank stare. Whenever we asked to use to the phone to make a quick phone call we had to pay 20 baht. The other younger staff were friendly but were a tab clueless at times- nevertheless, they tried to be helpful. I don't know if I'll stay there again given the location and staff assistance. It was expensive to make phone calls and get help with arranging a taxi.
5 out of 5
for Everyone
by Isabellefrom Montreal

We were lucky!

Posted Jan 31, 2014
Pros: See above
Cons: Nothing
Location: See above
I have booked the cheapest room for 2 nights (no window), but because they were fully booked, we have been upgraded to a studio at no extra charge. Big windows, large room, very clean, big fridge. This place is very secure, close to 2 main bus stations. Easy to use the local bus to go to Phuket beach and airport.
3 out of 5
for Everyone
by Beckafrom Australia

Good for the convenience.

Posted Jan 15, 2014
I stayed at this hotel alone as I was having surgery at PIAC, in a studio room which had a beautiful bay window overlooking the street out front. The room was quite large and accommodating and the air conditioner worked a treat for those warm nights. Having a supermarket downstairs, 3 resturants and a souvenir shops downstairs It was nice after having my surgery not to have to travel far to do things. The only downside was the shower wasn't all that pleasant and bed was very firm. I believe this hotel is great if you are a singleton travellor and you want to explore the hustle and bustle of Phuket Town.
3 out of 5
for Everyone
by A verified travelerfrom Canada

Average hotel

Posted Jan 13, 2014
5 out of 5
for Couples
by mayhemdivafrom Australia

A happy return two years later

Posted Nov 9, 2013
Pros: Everything
Cons: Softer mattress..needs a cushion top
Location: Great Thai food place in complex..cheap clean excellent..caters for locals and foreign tastes, phuket town weekend market, close to market and buses
Stayed here in 2011 and returned for three weeks again. Fabulous location in Phuket Town away from madness of tourist towns and a third the price for food etc. But the towns like Patong Karon Katta only a 30 cent bus trip away and run every ten minutes if u want to see the tourist markets . Phuket town has a huge weekend market much cheaper than Patong. Hotel stayed in suite which is huge...no pool but the beach is not far away and cheap great local food and supermarket part of complex, plus gym, travel agent and smaller clothes souvenirs in complex. Room cleaned daily, has microwave some tableware..take a knife and bowls..modernish but really clean and spacious. Mattress is hard, very hard, but I have back issues and had no problems. Staff great. Onsite laundry service and room service. Will stay here again and again. No smoking or animals. Not a party hotel but good for all except families with small to middle children. Has lift and easy stairs. Wonderful oasis in a party area
3 out of 5
for Everyone
by Annafrom New Zealand

good location, friendly staff, good for budget

Posted Jul 9, 2013
Location: located right in the centre of the city
had no problems whatsoever, quite clean place, friendly staff, building is a bit old, needs repair but great for budget accommodation
4 out of 5
by Softbobfrom USA

Very close to Old Town

Posted May 20, 2013 on Hotels.com
The bed is just one foot off the floor. Need a chair. WiFi is free and works well. Shower door broken. Great value for the price. Good location. Hotel is used by at least one airline crew. Air conditioner unit needs to be stronger. TV works well and light switches conviently located.
4 out of 5
for Couples
by Ryan

Located in a nice area of old Phuket Town

Posted Mar 1, 2013 on Hotels.com
I have stayed here before. The room I had this time was not as nice a some of the rooms in the past. I should have asked to see the room first. The service at the front desk has never been outstanding but the housekeepers have been great. The rooms don't have much of a view but the beds are pretty comfortable for Asia. The free wifi is pretty fast and there are a few English speaking channels on the television but I don't spend much time in the room. I stay here mainly for the location. I prefer the old town to the beaches. It is a lot more room than you would get for a comparable rate at any of the beaches and you can catch a bus to any beach a couple of blocks away. The old town has fewer tourists and a lot of small thai restaurants. I think this is a good choice for location and value.