Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Second stay at Rawai Heaven

Posted Apr 21, 2015
Pros: everything
Cons: maybe a little too much humidity in room from air conditioner. But OK.
Location: Easy walk to bars and lagoona night club.
Stayed last year and again this year for 8 nights. Pool access rooms are fantastic. Breakfast was perfect for all people even when a lot of customers came. Staff were very helpful. Pool was perfect temperature. Any warmer then it would not be refreshing. I look forward to coming back. Stay here if you want the best.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bahrain

Nice hotel in quiet area

Posted Apr 17, 2015
If you want a high class hotel in quit place but near to alot of shops you have to take this hotel .
4 out of 5
Recommended
for Families
by A verified travelerfrom Cyprus

Nice hotel, excellent pool, friendly helpful staff

Posted Apr 11, 2015
Pros: Pool. Good restaurant, good room
Cons: Wi-fi!!!
Location: Good, quiet location. Nice, picturesque beaches.
We stayed in a family room which was very comfortable and large. Staff was very good and helpful. The pool was excellent, large and well designed. Has two nearby beaches that are very good (Famous Nai Harn is one of them) and the hotel takes you there for free on predetermined times. Wi fi facilities need improvement as you cannot have a good signal everywhere even in the common areas and the rooms. Overall however we had an excellent stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Malaysia

Great experience

Posted Apr 8, 2015
It was a great experience staying at this hotel. Nice place, good ambiance & very good facilities. A one of a kind hotel!
4 out of 5
Recommended
for Families
by A verified travelerfrom KR

서비스가 좋았던 여유로운 리조트

Posted Feb 11, 2015
Pros: 친절한 직원, 좋은 주변 상점들.
Cons: 불편한 호텔셔틀신청.
Location: 앞에 있는 마사지샵은 저렴하고 참 괜찮다. 그리고 쭉가다보면 있는 해변의 수산물음식점들도 훌륭하다. 호텔자체에서 운영하는 셔틀을 타고 갈 수있는 해변도 훌륭함.
일단 직원들이 참 상냥하다 도착 후 리조트 설명만 10분 웃으면서 해주더라, 하지만 익스피디아 랜덤 패밀리디럭스룸은 풀장에 연결된 방이아닌 꽤 먼 2층방이라서 아쉬웠다. 방자체는 싱글2개 킹사이즈하나인 커다란 방, 방사이에 구분이 없는 것은 아쉽지만 물도 깨끗하고 방 청소도 깔끔했다. 약 일박에 10만원이 안되었는데 아침뷔페도 괜찮았고 목요일 콘서트 디너파티도 추가금 360바트에 즐길 수있는데 음식이 정말 괜찮게 나오는 리조트였다. 수영장도 굉장히 넓은 편이고 깨끗하고 가서 한인도 한무리밖에 못봤다. 거의다 유럽인들. 주변에 있는 마사지샵도 괜찮았다! 다만 호텔 셔틀을 이용하기가 좀 애매하고 힘들어 공항에서 왕복택시비 1000바트가 든다. 빠통까지 택시비도 900바트 정도, 리조트내에서 운영하는 셔틀로 가까운 비치만 이용할거라면 추천이지만 푸켓공항서는 꽤멀다. 가까운데 수산물시장과 음식점이 꽤많고 주변 바다모습이 참예쁘다. 일단은 추천 하지만 푸켓이 초행인사람한테는 비추천.
4 out of 5
Recommended
for Families
by A verified traveler

Hotel for families

Posted Jan 20, 2015 on Hotels.com
A good hotel for families. Location was poor.
2 out of 5
Recommended
for Families
by A verified traveler

Aucun service !!!

Posted Jan 19, 2015 on Hotels.com
Le service et la nourriture sont pitoyables dans cet hotel. Le personnel ne parle pratiquement pas anglais et ne comprend meme pas les mots de base. Il faut vraiment insister pour se faire servir au bar de la piscine (pour les Mojitos, il n'y a jamais de menthe fraiche, les jus de fruits sont en boite, etc.). Pendant la haute saison, il y a beaucoup de monde ......alors si vous n'etes pas dans un mode "Cote d'azur au mois d'aout" ...... il faut mieux aller ailleurs. Beaucoup de bebes et d'enfants et comme le terrain de l'hotel est plutot petit, n'esperez pas vous relaxer.
3 out of 5
Recommended
for Families
by carinefrom Oslo

En fin upplevelse om man ser bort ifrån småsaker!

Posted Jan 12, 2015 on Hotels.com
Här får du vad du betalar för, grunden till att jag inte betyg satt högre är för. 1. Wifi är skit dålig på hotell rummet medans vid pool området så är det ok. 2. Lite service att få runt pool området 3. Frukosten var ok men inte bättre än så. 4. Tränings rummet var litet och med trasiga/dåliga maskiner/utstyr! 5. Ac var ganska högljudd även på den lägsta nivån! Om man ser bort ifrån detta så ligger hotellet nära en av phukets bästa stränder efter min mening (Nai harn) och när man väl får service så är alla väldigt trevliga och behjälpliga! Bra priser är det om man jämför med andra hotell i området! Njoy!!
4 out of 5
Recommended
by World Traveler

Good location in Rawai

Posted Jan 7, 2015 on Hotels.com
The good things: hotel is in a good location in rawai. Easy access to Nai Harn. We had a pool access room which was nice but more on that in other section. The not-so-good: the breakfast is not great. There is variety but it's not hot nor tasty. The pool access rooms get little sunlight in the pool area ...making the water very cold. The rooms are nice but you enter the bathroom first when you come into your room....that I found a little strange
4 out of 5
Recommended
for Families
by A verified traveler

小さい子供が一緒でも楽しめるホテル

Posted Jan 6, 2015
Pros: プールで遊べてファミリー向けなところ コスパ良いです。
Location: 近くに美味しいパン屋さんがあります。 ビーチ沿いのマッサージ店も質の良かったです。
近くの海にシャトルバスが出ていて便利でした。 スタッフの対応もよく、ホテルからのタクシーも適正価格で安心です。 大型ホテルなので、ブレックファーストは混雑していて、バタバタです。 のんびり朝食をとりたい方はルームサービスが良いと思います。