Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

小さい子供が一緒でも楽しめるホテル

Posted Jan 6, 2015
Pros: プールで遊べてファミリー向けなところ コスパ良いです。
Location: 近くに美味しいパン屋さんがあります。 ビーチ沿いのマッサージ店も質の良かったです。
近くの海にシャトルバスが出ていて便利でした。 スタッフの対応もよく、ホテルからのタクシーも適正価格で安心です。 大型ホテルなので、ブレックファーストは混雑していて、バタバタです。 のんびり朝食をとりたい方はルームサービスが良いと思います。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, Ca

Great Hotel, Awesome Location

Posted Nov 23, 2014
My friends and I loved this hotel! The rooms were amazing, the location was perfect and there was a very helpful travel agency across the street from the hotel. This hotel offers everything: you can book all your Phuket activities from the front desk or you have the option of walking next door and using a local travel agency with cheaper prices. This was very convenient since we did not plan anything for our stay in Phuket. The hotel itself is great, it offers large rooms, a pool, bar, free breakfast, and a spa. I will stay in this hotel again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom england

Good location

Posted Nov 16, 2014
Nice hotel, clean room, was on the top floor overlooking the lovely pool & great views of the sea, rooms are a good price. Hotel staff friendly
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Berlin / DE

AC not working properly.

Posted Nov 14, 2014
Pros: Location.
Cons: AC!!!
Location: If you're into Quiet places, decent food, nature, riding a scooter/bicycle, curvy roads, waves, clean air, muay-thay (fitness) this is your place.
All in all was actually great if it weren't for the AC. We had to keep the windows open at all time which subsequently would trigger the AC to shut off. So, a bit warmer but not as mouldy or humid. Other than that, the travel agency from the lobby was pretty much on the expensive side of things but one can look around for better options.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom S. Korea

Exactly like the pictures

Posted Nov 12, 2014
It's truly nice to say that this site was VERY accurate. This hotel was accomodating, clean, visually stunning, and eveyone was really courteous. Its not often that the pictures ACTUALLY match the property...that was the case here. I would most definitely go back to this resort. I stayed in a deluxe room and the only bad things that I can say are that I left too soon and that it wasnt sunny long enough. Good job Trip Advisor and thanks to others who rated this high!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuwait

My return to Phuket

Posted Oct 27, 2014
It has been over 3 years since visiting Phuket. Took the advise of friends and visited Rawai Beach. Glad I took their advise. Found the Rawai Palm Beach resort on Expedia looked like a nice place and I was not disappointed. Beautiful grounds especially the pool area. Great staff very attentive. Will return for another visit.
3 out of 5
by A verified travelerfrom Sydney

Lovely hotel but isolated.

Posted Oct 18, 2014
Pros: Nice layout and an amazing pool.
Cons: Breakfast was ordinary. Shuttles to beach need to be more regular and travel further.
Location: The hotel is very isolated and the beachfront area offers nothing, totally different to what I expected. Everything is a taxi ride away, A$20 each way
Hotel room was beautiful, upgraded to swim out room. It was spacious with a fabulous bath tub. Staff were friendly and very helpful. Changed hotels after 3 days due to lack of things to do near hotel. Moved to the same chain of hotel, but in Kata...Kata Palms Resort and Spa. The managers at both hotels made the whole process easy, for which I am thankful. They were both extremely professional and obliging. The hotel in Kata was great, lots more to do around there within walking distance.
2 out of 5
Recommended
for Couples
by A verified traveler

พนักงานทำความทำความสบายแย่มาก

Posted Aug 31, 2014
Pros: วิวสวยมาก
Cons: แม่บ้าน
Location: มีร้านอาหารทะเลแยอะดีชอบ
ทุกวันทีเขาเข้ามาทำความสะอาจจะถามนู้นถามนี้ถามเรื่องส่วนตัวเราไม่ตอบก็ตามยุนั้นแหละและทำความสะอาจก็ไม่เคยถูห้องที่แรกก็ไม่อยากจะเชื่อแต่วันนั้นเรากลับมมาตรงเวลาที่เขาทำความสะอาจพอดีเขาถามเราว่าวันนี้ไม่ถูห้องได้ไหมเราก็ตอบไปว่าเเล้วแต่ป้าทางโรงแรมเขาให้ป้าทำยังไงก็ทำยังงั้นแหละแล้วหวังว่าทางโรงเเรมคงจะดูแลพนักงานให้มีคุณภาพกว่านี้น่ะค่ะ
5 out of 5
Recommended
by john & normafrom tasmania australia

Posted Aug 23, 2014 on Hotels.com
great hotel we had a deluxe pool access, it was great if you want a relaxing holiday this is the place, food & pricing ok very yummie breakfast service &the staff were very polite the only down side is the surrounding outside not nice at all , we were their for 14 days &we will be back
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Luton

Brilliant hotel, with excellent facilities.

Posted Aug 14, 2014
Excellent 4 star, with all facilities you need . The hotel is 2 minutes away from beach front, not really suitable for swimming, however seafood restaurants are excellent and food is varied and high quality. Expedia have amazing staff who are polite and very helpful. On the flight back I left my ipad on the plane, only for Expedia to call me the next day to let me know that the carrier, EVA had found it .! Now that's what I call honest and great service. Big thank you to Expedia and EVA!